# Aarong — user reviews > 61 indexed App Store user reviews of Aarong by Aarong, rated 3.60/5 from 164 ratings. - Source: https://appshunter.io/ios/app/aarong/id1409297055/reviews - App overview in markdown: https://appshunter.io/ios/app/aarong/id1409297055.md - Rating breakdown: 5★ 85 · 4★ 18 · 3★ 9 · 2★ 16 · 1★ 36 ## What do users think of Aarong? Overall sentiment: negative **Pros** - 👍 Makes shopping easy - 👍 Amazing app - 👍 Good collection - 👍 User friendly - 👍 Easy payment option - 👍 Faster than other apps - 👍 Helpful app **Cons** - 🐛 Extremely slow - 🐛 Buggy app - 🐛 Not working - 🐛 App hangs a lot - 🐛 Takes ages to open - 🐛 Poor UX - 🐛 Over priced - 🐛 Crashing frequently - 🐛 Login trouble - 🐛 Doesn't work properly - 🐛 App not opening - 🐛 Search results not same - 🐛 Search criteria not working - 🐛 Scrolling is slow - 🐛 Image loading slow - 🐛 Checkout page complicated - 🐛 Poor service - 🐛 Bad UI - 🐛 Disgusting experience - 🐛 Unable to make payments - 🐛 Can't sort by price - 🐛 Couldn't find proper dresses - 🐛 QR code didn't work - 🐛 Gets signed out frequently - 🐛 Vanity over substance - 🐛 Not user friendly - 🐛 Random crashes - 🐛 Not able to receive OTP - 🐛 Disturbing app - 🐛 Slow and poor interface - 🐛 Customised search doesn't work - 🐛 Misleading payment structure - 🐛 No PayPal option - 🐛 Can't see add to bag products - 🐛 Hard to navigate - 🐛 Dumb app - 🐛 Cart amount insane - 🐛 Charges money without order - 🐛 Search box not working - 🐛 Categories never load - 🐛 Over priced products - 🐛 Lacks zoom option **Commonly reported bugs** - App extremely slow and buggy - App not opening, hangs a lot - App keeps processing, takes ages to open - OTP not received for days - New version is a disaster, products not opening - App crashes frequently - App crashes after providing user ID and password - App crashes every time it's used - App shuts down after opening for a few seconds - App not working on iPhone - App doesn't run on iOS platform - App crashing on iOS - App not opening after login - Website and app search results are not the same - App search criteria not working as expected - Scrolling is slow - Image loading not working sometimes - Checkout page is complicated - Poor service, bad UI - App cannot be opened after update - Unable to make payments - Cannot sort dresses by price - Cannot find proper dresses - QR code not working - Frequently signed out of the app - App crashes randomly - Not able to receive OTP - Unable to open after OTP - Customised search doesn't work - Misleading payment structure, currency issues - No PayPal option - Cannot see add to bag products - App is hard to navigate - Cart amount shows incorrect currency - App charges money without placing order - Search box not working properly - Categories do not load properly - App doesn't run smoothly - Purchase history not updated after app shopping - Cannot access account, OTP not received **Most requested features** - Invest in better app design - Add option to add Aarong rewards card - Improve messaging for account creation errors - Add zoom option for products - Introduce breadcrumbs for navigation - Add jewelry section - Add drop down menu for categories - Add PayPal option for payment ## Newest reviews (15 of 61) ### 2/5 — The network issue. The app Almost doesn’t work *2026-08-11* It’s been 3/4 years I’m using this app and it keeps getting worse. The app takes almost forever to load. Sick of it now. And most of the time every now and then, the app doesn’t even open. ### 2/5 — Very Buggy *2026-04-30* Gets the job done, but extremely slow and buggy. Please invest in a better app design. ### 2/5 — Good but one problem that is recurrent *2024-10-30* The only problem that i faced after using it for 1.5 years is that it does not the have the option to add “my aarong rewards card”. So each time i purchase using this app my points are not added to my card. I called to the helpline, and also visited the Dhanmondi 2 outlet. However they were not able to add points. Rather they ask me to email attaching my reciept so that they will add my point. I didnt get the point of emailing after each purchase. I am a regular customer of aarong. Why do i need to email them everytime. Why can’t they just add the option to add my card number to my app ### 1/5 — Login trouble *2023-11-30, version 19.0.0* Whenever I try to log in to the app it works for a couple of seconds & then shuts down.Its been a struggle for months.Please solve this issue as soon as possible. ### 1/5 — Doesn’t work properly on my iPhone 14 pro max *2023-11-28, version 19.0.0* After open the app..it is display for few seconds after that the app has been totally shut down ..everytime I tried to open the app.. its behave same thing.. ### 1/5 — Not satisfied *2023-11-19, version 18.0.0* this app is not working to i phone ### 1/5 — App don’t run on iOS platform *2023-10-04* Why you guys don’t fix the problem . Is it like that that iOS users will not shop by your app?? What a weird thing. Then why you guys release it in Apple Store ??!!!!! ### 2/5 — Crashing *2023-09-28* App is crashing. Pls resolve. ### 1/5 — App log In *2023-09-06* Version IOS,Device:14 pro max 1) after login app is not opening 2)website and app search results are not same at all. Website has more products. 3) apps search criteria is not working as expected. Website works fine. 4)Scrolling is bit slow. 5)Image loading is not working sometimes. It takes much time than expected. 6) check out page is complicated. ### 1/5 — Poor service and bad UI *2023-09-05* Did not delivered within the promised time. Also bad UI. Overall disgusting ### 1/5 — Crashed app *2023-09-04* Very disappointing, after the update can’t even open the app. I was forced to delete and reinstall it again and again but no result. ### 2/5 — App is crushing on iOS *2023-08-20* App is crushing on iOS since last one month. Fix it pls ### 2/5 — Check the app pls. I can’t sort dresses by price .. trying for last 3 days *2023-08-15* App is crushing on iOS ### 2/5 — Please fix the lag *2023-04-11, version 13.0.0* There is a lag on scrolling please fix it. App is not stable. It wont take much time to fix the scrolling. Make the app smooth for the users. ### 1/5 — Bad review *2023-04-07, version 13.0.0* Couldn’t able to find proper dresses and QR code didn't work 😤 ## Most critical reviews (10 lowest-rated) ### 1/5 — Best face masks!! *2025-10-10, version 40.0.1* I live overseas and my relative from Bangladesh sent me a pack of face masks,Such as the orange ,sandalwood,aloe Vera and coffee.Theyve also sent me a turmeric face pack + Honey and walnut face wash. Perfect for dry skin. I had the aloe Vera face mask before and it blessed my skin. I’m trying more flavours now, and I hope they work great on me .😻 ### 1/5 — Not working *2025-08-26* New version is a disaster, never open ay product its just loading loading and then said error. **Developer response:** Thank you for your feedback. We’re truly sorry to hear about the difficulties you’ve experienced. Kindly email us at customerservice.aarong@brac.net with your contact number, so our team can get in touch with you directly and work toward resolving the matter at the earliest. We appreciate your patience and look forward to assisting you. ### 1/5 — Worst app *2025-07-23, version 22.1.0* Worst app ever. Does not open, hangs a lot ### 1/5 — Does not respond *2025-03-11, version 22.1.0* This app is so annoying to use.it keeps processing take ages to open something.i tried to login it send me OTP after 3days in my email. Still I tried to purchase but it was waste of time so I gave up. I hope they will try to fix their technical issues. ### 1/5 — Poor UX *2024-09-03, version 22.0.0* Lack of UX centred design. If you try to create an account, messaging is not clear or no messaging even to advise if there any error, etc. ### 1/5 — Boycott *2024-01-25, version 20.0.0* Boycott LGBTQ Supporter in Bangladesh. ### 1/5 — Worst User Experience *2024-01-23, version 20.0.0* Over priced. ### 1/5 — Boycotting brac Aarong Bkash *2024-01-23, version 20.0.0* আপনারা সমকামিতা সমর্থন করার কারণে আমাদের পরিবার brac সকল service থেকে বিরত থাকলাম ### 1/5 — Worst experience recently *2024-01-11* It keeps crashing and crashing for the last few months, I forgot how many time I uninstall and reinstall it. Now I am compelled to discard it. ### 1/5 — App crash *2023-12-16* Once I provide my user ID and Password the app crashes . Phone model - iPhone 14. Please fix it . Thanks ## Most praised reviews (10 highest-rated) ### 5/5 — Bestttt *2024-11-21, version 22.1.0* Makes shopping easy ### 5/5 — Amazing app *2024-11-21, version 22.1.0* This is the best e-commerce app in Bangladesh ### 5/5 — Aarong *2023-08-14, version 15.0.0* It’s very good app ### 5/5 — One Stop Bangladeshi Handicrafts *2021-11-04, version 4.0.0* An amazing online collection of Bangladesh’s largest lifestyle retail. Great collection, easy to use app and good purchase experience. ### 5/5 — Rating Aarong app *2019-06-20, version 1.4.6* This app is really user friendly with a wide range of product variation. Payment option is really very easy. ### 5/5 — Helpful! *2019-06-20, version 1.4.6* Really like the app. It’s faster compare to many other similar apps and easy to browse. ### 4/5 — Apps need to be updated *2023-11-30* I’m a regular shopper from the USA and now the apps crashing every time I wanted to use it. So disappointed. The developer should look into it. ### 4/5 — Apps need to be updated *2023-08-17* I was happy to get Aarong’s clothes in the USA by ordering online though the apps and get it on time. But now the apps crashing and unable to make the payments. Developer needs to look into it and make it convenient for its users. I hope to be able to order again soon. ### 4/5 — Makes shopping easy! *2023-03-23, version 13.0.0* I have been using the app for quite sometimes and this has definitely made shopping easier for me with aarong! Recently seen that I get signed out very frequently, hopefully will be solved with next update! ### 4/5 — App doesn’t work now . Any function dont work .Please fix that *2023-03-01* ❤️🤏🏻🌚 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*