# AaxonPay > Bluetooth-enabled laundry payment and management app for Aaxon Laundry. (iPhone/iPad app by KioSoft Technologies LLC.) - Source: https://appshunter.io/ios/app/aaxonpay/id1411257461 (this page in markdown: same URL + `.md`) - Developer: [KioSoft Technologies LLC](https://appshunter.io/developer/1254243314) - Category: Utilities - Price: Free - Rating: 4.70/5 from 1,581 App Store ratings · 183 written reviews indexed - Age rating: 4+ - Requires: iOS 10.0 · 60 MB - Languages: American English, French (France), Indonesian, European Spanish - Released: 2018-07-28 - Data updated: 2026-08-30 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/aaxonpay/id1411257461/reviews.md ## What is AaxonPay? ATTENTION: Only for use in participating Aaxon Laundry locations. AaxonPay is an iPhone application providing the easiest and smartest complete laundry solution. This app allows you to pay for laundry cycles from your account by using Bluetooth to communicate with the washer or dryer. Simply use AaxonPay to purchase credit right from the app, then use that credit for your laundry. A full accounting is available to see your transaction purchase history. • Scan the QR code of your laundry room (one time process) • Start laundry machines via Bluetooth by scanning QR code on the machine • Check your card/account balance, and add value to your account for laundry. For participating laundry rooms, you can view machine availability as well as receive alerts when your laundry cycle is complete. ## Key features - Bluetooth machine activation - In-app credit purchase - Transaction history - Machine availability view - Cycle completion alerts - Account balance management ## What do users think of AaxonPay? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🚀 Convenient payment - 🚀 Provides status updates - 👍 User-friendly app **Cons** - 🐛 Connection issues - 🐛 Timer inaccuracies - 💰 Expensive - 🔍 Difficult to get refunds **Commonly reported bugs** - Machines not starting after payment - Funds disappearing from account - App crashing or not loading **Most requested features** - Notification when rinse cycle starts - Ability to add small amounts of funds - Integration with mobile wallets ## Recent user reviews (10 of 183) All indexed reviews: https://appshunter.io/ios/app/aaxonpay/id1411257461/reviews.md ### 1/5 — They don’t like to refund when their machines faulty *2026-08-15, version 3.12.5* They really don’t like refunding money when their machines are faulty. Third time’s a charm, so here is the review. The machines don’t start, yet I have to pay again for the same dryer. You can see the exact time and cycle information by the second on their app, so there is proof of what happened. I used the same dryer all day and waited until the cycle was completely finished. I loaded a new load, and the dryer started with only 12 minutes when it should have been at least 50 minutes. I had to pay again for a full cycle. They said it was my fault and refused to refund me. This has happened with the washers too. They don’t start, and I have to pay again. I have followed all of their steps to report the machines and request service. I have proof of payment and the exact cycle times through the app, but they will do ANYTHING NOT to issue a refund. Terrible customer service. I’ve already wasted a good $20 on machines that don’t work properly. They definitely deserve a bad review. ### 1/5 — 2 years *2026-06-22, version 3.12.5* 2 years I have used this app with no issues. One day I have my money taken from a machine that failed, so I request a refund. That refund request of only $2.80 gets denied. How absurdly petty. The prices continue to go up and the machines continue to fail. Yet, when I make my first request it gets denied the same day. Lol. 1 star is too high of a review. ### 1/5 — Good luck getting a refund *2026-05-09, version 3.12.5* Doesn’t let you submit any new refund requests when you have one in place. my one at a time refund request has been put in since 3/13/24… ### 2/5 — Hard to set up *2026-04-22, version 3.12.5* It took me 9 times to set up… meaning I had to enter all my info 9 times before it would set up an account for me. Once set up, it didn’t work in the laundry room I was in. I’m asking for a refund, let’s see if the final straw is going to be no refund. ### 1/5 — Refund Issue *2026-04-15, version 3.12.5* Overall the app is fine but it has some technical flaws. Said technical flaws lead to issues with the machine and app. I have issued two refunds and not received a follow up at all. The first one was a year ago, which I clearly let go of, and the second more recently…Poor technical and customer service, but if you have no choice it’s decent for what it is. ### 1/5 — Can’t add more time *2026-04-12, version 3.12.5* 5 mins extra drying for 80 cents is ridiculous. ### 2/5 — Cannot update credit card *2026-03-27, version 3.11.1* This week I needed to add a different credit card to my account and I’m unable to update the credit card. When I select the menu item, I got the error message “400 bad request”. I tried log off, log back in; uninstall and reinstall; create new account — none of it helped . I’m unable to get to a screen to enter my credit card information. Normally, it is a very handy application. ### 5/5 — Top service *2026-03-06, version 3.11.1* Very useful ### 5/5 — Washers & dryers *2026-02-07, version 3.11.1* Easy system to use ### 3/5 — Machine is out of service *2026-01-20, version 3.11.1* One machine has been out for months other than that the others work well ## Frequently asked questions about AaxonPay ### What does AaxonPay do? AaxonPay provides a complete laundry solution for participating Aaxon Laundry locations. It allows you to pay for laundry cycles, manage your account credit, and start machines using Bluetooth communication. ### How do I pay for laundry with AaxonPay? You can purchase credit directly within the app. This credit is then used to pay for laundry cycles. You can also add value to your account at any time through the app. ### Is AaxonPay free to use? Yes, the AaxonPay application itself is free to download and use. There are no in-app purchases or ads mentioned in the description. You only pay for the laundry cycles you use. ### What are the benefits of using AaxonPay? AaxonPay offers a convenient and smart way to do laundry. You can easily pay for machines via Bluetooth, check your account balance, view your transaction history, and even see machine availability and receive alerts when your cycle is complete. ### Where can I use AaxonPay? AaxonPay is exclusively for use in participating Aaxon Laundry locations. You will need to scan the QR code of your laundry room and then the QR code on the specific machine you wish to use. ## Version history (last 5 releases) ### 3.12.5 — 2026-04-02 This update from Apple will improve the functionality of this app. No new features are included. Bug Fixed. ### 3.11.1 — 2025-09-28 fix bug ### 3.11.0 — 2025-09-17 1. Update Auto-Refill Amount Restriction 2. Optimize Stack Machine Flow 3. Add UUID parameters on API 4. Bypass Password Reset 5. Email Verification in Registration Flow 6. Fixed the displayed value bug 7. Added a sentence on the Sign-up page ### 2.27.3 — 2024-04-23 bug fix. ### 2.27.2 — 2023-10-11 new features update and bug fix. ## Apps similar to AaxonPay | App | Rating | Price | Category | | --- | --- | --- | --- | | [Home Luxury Scents](https://appshunter.io/ios/app/home-luxury-scents/id1525346534) | 2.6 (257) | Free | Utilities | | [HSVUTIL](https://appshunter.io/ios/app/hsvutil/id6745904845) | 2.4 (42) | Free | Utilities | | [FPL](https://appshunter.io/ios/app/fpl/id1237328534) | 4.5 (23,087) | Free | Utilities | | [My Breezeline](https://appshunter.io/ios/app/my-breezeline/id1568553022) | 3.2 (2,311) | Free | Utilities | | [ABDi GateAccess](https://appshunter.io/ios/app/abdi-gateaccess/id437070489) | 4.9 (79,687) | Free | Utilities | | [Kemper Co-Pilot](https://appshunter.io/ios/app/kemper-co-pilot/id6473601895) | 4.5 (76) | Free | Utilities | ## More apps by KioSoft Technologies LLC - [CleanPay Mobile](https://appshunter.io/ios/app/cleanpay-mobile/id1156220055) - [Hercules CP Mobile](https://appshunter.io/ios/app/hercules-cp-mobile/id1301857383) - [Coinamatic CP Mobile](https://appshunter.io/ios/app/coinamatic-cp-mobile/id1318073129) - [KioSoft Logistics Manager](https://appshunter.io/ios/app/kiosoft-logistics-manager/id1347771253) - [BDS Laundry Start](https://appshunter.io/ios/app/bds-laundry-start/id1396770224) All apps by KioSoft Technologies LLC: https://appshunter.io/developer/1254243314 ## Related topics [aaxonpay](https://appshunter.io/ios/topics/aaxonpay) · [axxon app](https://appshunter.io/ios/topics/axxon-app) · [laundry payment apps like aaxonpay](https://appshunter.io/ios/topics/laundry-payment-apps-like-aaxonpay) · [aaxon laundry](https://appshunter.io/ios/topics/aaxon-laundry) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*