# AB Direct Internet Banking — user reviews

> 71 indexed App Store user reviews of AB Direct Internet Banking by AB Bank Limited, rated 3.40/5 from 152 ratings.

- Source: https://appshunter.io/ios/app/ab-direct-internet-banking/id1220325484/reviews
- App overview in markdown: https://appshunter.io/ios/app/ab-direct-internet-banking/id1220325484.md
- Rating breakdown: 5★ 73 · 4★ 10 · 3★ 11 · 2★ 16 · 1★ 42

## Newest reviews (10 of 71)

### 2/5 — Face ID & PIN not working

*2025-03-19*

whenever i try to login by face id or pin,it shows me "invalid request data". fix it in next update...

### 4/5 — Modern design

*2025-03-19, version 4.0.4*

Good to see the modern design but still some features are missing. Such as FD withdrawal through app, auto credit back FD to main account after maturity, document submission- such as tax, document request- like bank certificates.

### 2/5 — Not good

*2025-03-10*

Account statement showing in the app is not understandable. Previous app shows in debit and credit columns and that was very good to understand.
And bill payment receipt UI is really very poor.

### 1/5 — App fails to load

*2025-02-12, version 4.0.2*

App fails to load in ios 18.3. I tried uninstall and reinstall yet the app does not load to login page.

### 1/5 — Still many bugs!!!

*2025-02-02, version 4.0.2*

I’m using on iPhone. Problems I’m facing (not sure if these are also on android):
** When using FAVOURITE for a fund transfer, the app does not retrieve all information, and I have to enter again, information that I provided before and saved. 
Please fix this!!!!

### 1/5 — App Not Working

*2025-01-13, version 4.0.1*

App is stuck on the loading screen

### 1/5 — App bugs

*2025-01-13, version 4.0.0*

App doesn’t work in iphone 
As like freezing 
Please fix it

### 2/5 — Log in problem

*2025-01-06, version 4.0.0*

When trying to log in, it send me a page to change  my username & password. Earlier it didn’t happen. Periodically it forces to change only password. But this time it forced to change both username and password. 
However, I tried but it didn’t work. It is showing a message that “Record not found”. 
I can’t understand how it can find or can’t find record before changing it!
Very disappointing.

### 4/5 — app Ubdat

*2024-12-19, version 4.0.0*

Nice App

### 5/5 — Excellant

*2024-12-18*

Far better than previous one

## Most critical reviews (10 lowest-rated)

### 1/5 — Need improvement

*2026-06-05, version 4.14.2*

The Ui is very bad and could be smoother. Need improvement

### 1/5 — Horrible transaction export feature!!

*2026-05-02*

When exporting transactions in Excel format, it’s horrible!!! It’s just an excel file exported from a PDF!!! Why???!!! Why not export directly from the database in TABLE format???!!!!  This was how it used to be, but some ‘smart’ programmer changed it now!!!! 
Please bring back the original export utility!!!

### 1/5 — Bugs

*2026-02-05, version 4.6.1*

There are lots of bugs.. cant add name in the beneficiary section

### 1/5 — Quality of banking services

*2025-05-31, version 4.0.6*

Worst possible banking service

### 1/5 — Not working

*2025-04-30, version 4.0.4*

Whenever i try to log in to the app, it shows an error message that “something went wrong, please try again later.”
What is the point of making an app if you don’t update it for the mobiles .

### 1/5 — Please fix your time out codes!!!

*2025-03-22, version 4.0.4*

Why does it TIME OUT when I'm WORKING in the App???!!! Please revise the Codes so that it doesn't timeout if users are using it!!!!

### 1/5 — Issue

*2025-03-16, version 4.0.4*

Recent update has issues.. can’t log in on iPhone

### 1/5 — iOS 18 Bugs 🐛

*2025-03-15, version 4.0.3*

The new update has so many bugs that I can’t even explain. Please fix that as soon as possible or downgrade it again.

### 1/5 — App not working in IOS 18.

*2025-03-14, version 4.0.3*

I tried uninstall and reinstall yet the app does not load to login page.

### 1/5 — Recent update is just a breaking application

*2025-03-13, version 4.0.3*

In the ios 18 i couldn’t be able to even login. How unprofessional it is to publish an application without testing the basic functionalities.

Please ask your development and testing team to collaborate better.
Device: iPhone 16 pro
Face login, even user login with creds is not working.

## Most praised reviews (10 highest-rated)

### 5/5 — User friendly apps

*2026-07-11, version 4.14.3*

I happy to use this app. Best user friendly Apps

### 5/5 — Update recently

*2025-11-14*

Now i just updated my AB bank app, for the very first time it’s works seamlessly good, totally appreciated ✨

### 5/5 — Top Notch UI

*2025-08-09, version 4.0.6*

Just awesome.The latest update was just awesome..

### 5/5 — Seamless Online Banking Experience

*2025-01-16*

I have been using AB Bank since 2008 for my personal banking and I must say the latest revamp of the app just blown me away! Thanks to the entire UI/UX and Tech teams involved in this transition! Kudos to your efforts.

### 5/5 — Physician

*2024-12-30*

Excellent development and Service, I am very happy and satisfied , I can check my transaction from USA. Thank you AB Bank IT Team for marvellous service.

### 5/5 — Great job AB

*2024-12-19, version 4.0.0*

A fantastic app and user friendly. Best wishes for AB.

### 5/5 — super smooth

*2024-12-19, version 4.0.0*

New upgraded app is smooth and user friendly.

### 5/5 — MARVELLOUS!!!

*2024-12-18, version 4.0.0*

Xoss

### 5/5 — Reliable and User-Friendly: AB Direct Banking App

*2024-12-18, version 4.0.0*

I’ve been using this AB Direct app for couple of weeks now, and I’m genuinely impressed with its functionality and ease of use. The interface is clean, intuitive, and well-organized, making it super simple to navigate between accounts, transfer funds, and manage transactions. I especially appreciate the real-time notifications for account activity, which keep me updated on every transaction.

The app's security features, like two-factor authentication and biometric login, provide a strong sense of safety and peace of mind. Plus this new app add more MFS partner. 

Overall, this app has made managing my finances on the go easy and hassle-free, and I highly recommend it to anyone looking for a reliable and efficient banking solution.

### 5/5 — A Seamless Banking Experience at Your Fingertips"

*2024-12-18, version 4.0.0*

AB Direct is the best user friendly App in Bangladesh and perfect example for online banking . I have been using AB Direct app since its inception. It is just Awesome.Very happy to have this service. Money transfer,credit card bill payment, utility bill payment, Govt. duty payment through A Challan , Account opening and shopping is very easy. 
Thanks AD Direct Management

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
