# ABA Mobile Bank — user reviews

> 93 indexed App Store user reviews of ABA Mobile Bank by Advanced Bank of Asia Ltd., rated 4.10/5 from 882 ratings.

- Source: https://appshunter.io/ios/app/aba-mobile-bank/id968860649/reviews
- App overview in markdown: https://appshunter.io/ios/app/aba-mobile-bank/id968860649.md
- Rating breakdown: 5★ 588 · 4★ 87 · 3★ 51 · 2★ 50 · 1★ 106

## What do users think of ABA Mobile Bank?

Overall sentiment: neutral

**Pros**

- 🚀 Fast and smooth app experience
- 🔒 Secure banking features
- 👍 User-friendly interface
- 💡 Innovative features like QR code transfers

**Cons**

- 🐛 Bugs and glitches with app updates
- 🔒 Strict security measures causing access issues
- 💬 Poor customer service and support
- 🤖 Unreliable app functionality

**Commonly reported bugs**

- Face ID/biometric login not working
- App crashing after updates
- Issues with SMS verification and account activation
- Scanning passport not working properly

**Most requested features**

- Add Khmer keyboard support
- Bring back ability to check foreign exchange rates
- Allow customization of profile picture
- Improve transaction dispute process
- Provide option to hide/delete transaction history

## Newest reviews (10 of 93)

### 2/5 — គាំរហូតមិនដឹងជាការងារអីទេ

*2025-12-20, version 5.0.84*

ហត់

### 4/5 — I’m going

*2025-11-13, version 5.0.82*

Good

### 5/5 — Ra

*2025-09-26, version 5.0.79*

chit

### 5/5 — NON

*2025-09-19, version 5.0.79*

RATANA

### 5/5 — ABA

*2025-05-12, version 5.0.65*

Mobile

### 5/5 — UI and functions

*2025-05-02*

Thank you for your hard work. 🙏

### 5/5 — Best Banking APP

*2025-02-13*

Probably the best banking app experience I ever used. No app is perfect but it has never gave me any real trouble.

### 1/5 — Unreliable app and poor customer service

*2025-02-07, version 5.0.57*

Once my app works again, I’m transferring out to Acleda or Canadia. 12 hours and counting and I still can’t access my money.

### 1/5 — Transaction Disputes

*2024-12-05*

No way to dispute bad/false transactions.  Just have to lose the money because ABA doesn’t care.  
Should never trust a bank that handles customers accounts over Facebook.  
Update- I got a developer response confirming that there is no way dispute a transaction on the app.  Really bad design.

**Developer response:** Dear Customer,

We would like to inform you that you can dispute a card transaction within 60 days through ABA Mobile. To do so, simply tap on the transaction and select the "Dispute" option. For other types of transactions, please contact us at 098-203-203, email us at info@ababank.com, or visit any ABA branch for further assistance.

### 2/5 — Can’t pick my own profile picture

*2024-11-30*

I can’t pick my own profile picture.

Why is that we can only take a new selfie but not be able to pick our own picture from our gallery?

**Developer response:** Dear Customer,

We have introduced the FacePass enhancement for security purposes. This feature will authorize payments and transfers securely using your facial biometrics with an immediate selfie photo.

For further assistance, please contact us at 1-800-203-203 or info@ababank.com

## Most critical reviews (10 lowest-rated)

### 1/5 — Chat agent

*2026-04-10, version 5.0.94*

Just come to say how may I help you then gone 
Problem never solve

### 1/5 — Beware if you guys living abroad and changing new phone

*2026-02-06*

I moved to overseas a few years ago, and I can access to ABA mobile app on my old phone, but recently a changed a new phone and I can still have to Cambodian mobile phone number to receive sms verification, but the app required me to scan my face which I did but it didn’t recognize my face, the only way I can log in is submit the passport or nic which both of mine are expired

**Developer response:** Dear Customer,

For security reasons, logging in on a new device requires additional verification such as face recognition or valid identification. If you’re facing difficulties, our support team is happy to assist via 1-800-203-203 or info@ababank.com.

Warm regards,

### 1/5 — Activation

*2026-01-02, version 5.0.86*

It can't read my passport when trying to scan it and there is no other option to upload it.

### 1/5 — If u change ur phone

*2025-12-06, version 5.0.83*

If u not live in Cambodia u want to change ur phone u probably can’t access Aba app on ur new phone. It’s happed to me, they verified ur live face but it fail. Customers service doesn’t help u, they just say u have to fly to Cambodia.

### 1/5 — 无法开立ABA账户

*2025-09-26, version 5.0.79*

点击进去我自己的护照不是提示在晃动就是提示反光，反正就是无法认证也没有提供照片上传的方式，你们app调动相机权限近了太近，远了模糊！有人工审核嘛？请联系我！

### 1/5 — Theng

*2025-09-26, version 5.0.79*

SET

### 1/5 — 不能更新

*2025-07-15, version 5.0.71*

不能更新

### 1/5 — QR scan

*2025-07-01, version 5.0.70*

Scan QR cross to another App bank always problem with connection.

### 1/5 — Doesn't support Khmer keyboard

*2025-06-25, version 5.0.70*

Bring the Khmer Keyboard back, it's so annoying that the Chinese Keyboard was integrated BUT not Khmer. W need to note something in Khmer while wiring money in & out!

### 1/5 — iPhone

*2025-05-22, version 5.0.68*

Agreed

## Most praised reviews (10 highest-rated)

### 5/5 — ល្អ10/10

*2026-06-09, version 5.0.98*

រហស៏ដូចចិត

### 5/5 — Vin

*2026-05-15, version 5.0.96*

Vey

### 5/5 — Bor

*2026-04-21, version 5.0.94*

Van

### 5/5 — Vin

*2026-04-15, version 5.0.94*

Vey

### 5/5 — Good App

*2026-04-13, version 5.0.94*

Top Ibanking

### 5/5 — Can not view Loan Schedule

*2026-03-09, version 5.0.92*

Dear ABA Team,
Pls kindly make new update ABA App and fix regarding the iOS version 26.3.1 is a bit problem to ABA loan schedule, I can not open

### 5/5 — Paypal

*2026-02-11, version 5.0.89*

PaceFit

### 5/5 — Not receive money

*2025-12-25, version 5.0.86*

I transferred 200$ from my ABA account to my Bakong accoumt thru QR code. And then money was withdraw from ABA but not transferred to Bakong account yet. Please help solve this problem. Thanks

### 5/5 — THENG

*2025-11-25, version 5.0.83*

SET

### 5/5 — Play

*2025-10-30, version 5.0.82*

Play

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
