# Abba Cars Taxis Warrington — user reviews

> 63 indexed App Store user reviews of Abba Cars Taxis Warrington by Abba Cars.

- Source: https://appshunter.io/ios/app/abba-cars-taxis-warrington/id789715775/reviews
- App overview in markdown: https://appshunter.io/ios/app/abba-cars-taxis-warrington/id789715775.md

## Newest reviews (14 of 63)

### 1/5 — .....

*2020-05-03, version 30.1.3*

I NEVER NEVER is this stupid company. This is sh...I....t f...u...c...k...I...n...g company...

### 1/5 — Was okay but...

*2020-01-31, version 30.1.3*

Used the app for a couple of years without incident (with the app - not the company) until I had to change my email account. No access to old email as it was a previous employer email address and do not remember the old password so there is no way to reset it. Tried to re-register but failed as my phone number already exists. As I’ll it not be changing my number anytime soon this app is useless to me.

Using Direct Taxis and Arrivals Star app instead. Bye bye ABBA!

### 1/5 — Let you down

*2019-11-29, version 30.1.3*

Even if you give all the information they ask for, they let you down. Literally better off ringing blind to a taxi rank than pre booking with these fools.

### 1/5 — “Completely useless” the driver said

*2019-11-01, version 30.1.3*

For the third time I booked the day before to eat to work at 6, suppose to pick me up at 5:30, arrives at 6:05

Such a joke of a company, never mind the app

### 1/5 — Abba taxis warrington

*2019-10-04, version 30.1.3*

Awful company. Worst taxi firm I have ever used. Never ever turn up on time and should lose their license.

### 1/5 — Appalling

*2019-07-28, version 30.1.3*

Dreadful service, and attitude off the controller

### 1/5 — Apps fine, terrible service

*2018-12-15, version 30.1.3*

App does what it says on the tin. 

However, if you need to be somewhere at a particular time, I would think twice about using ABBA.  Booking the evening before is no guarantee. You might as well catch the bus

Constantly late. Awful company. Don’t use them if possible. Uber all the way!

### 1/5 — Terrible app

*2018-12-09, version 30.1.3*

Doesn’t tell you where the cab is, but gave a time of arrival. Never showed up then cancelled my request with no explanation. Tried again with the same result. Either a broken app or they aren’t able to service requests. Poor experience

### 1/5 — Pick and choose their fares

*2018-06-09, version 30.1.3*

Booked Abba for a return trip to a friend’s birthday party on a Saturday night calling in the morning to reserve. Outward trip was 20 minutes late as they struggled to find the address (despite having it in their system from previous bookings). We called one hour prior to 12PM to confirm our return trip and was assured it was on its way. However it never arrived. After 25 minutes of waiting we called to see where it was to be told they were having a busy night and would fit us in when they could. We were a regular customer but no longer.

### 1/5 — Crap

*2018-05-19, version 30.1.2*

Waste of time, app don't work, constantly engaged! Give this shi*e company as much as they give!!.... NOTHING!!! One star rating from me count yourself lucky wanted to rate you none!!!

### 1/5 — What’s the point

*2018-04-21, version 30.1.2*

Just keep cancelling my booking - I only want to go home :(

### 1/5 — Useless

*2018-04-11, version 30.1.2*

Booked on app and they just cancelled my booking immediately. Pointless.

### 1/5 — What's it for exactly?

*2017-08-07, version 30.0.6*

Perfect for if you want to phone for a taxi. After half an hour of constant cannot complete booking messages, you will close the app and phone the company instead. It also stands as a good reflection of the company that believes half an hour means sometime this year.

### 1/5 — Terrible app, terrible company

*2017-07-10, version 30.0.6*

Booked a week in advance via the app, no price quoted so had to call up anyway (which normally takes 9 or 10 goes to get through). 

Booking confirmed over the phone but never showed up. Called what felt like a hundred times and finally got cars despatched 30 mins late. Even the taxi driver said ABBA cars is an absolute shambles. Will never ever use again.

## Most critical reviews (10 lowest-rated)

### 1/5 — Don’t bother

*2025-09-30, version 45.2515.0*

The state of this taxi service is horrendous. If you live in a place with a lot of winding roads then chances are your taxi driver will get lost. If you try to call up the main office, none of them speak understandable English and will hang up on you like they couldn’t care less. Drivers cancel trips for no reason because it suits them. Rely on a better taxi company because this one’s a disgrace.

### 1/5 — Don’t use this app

*2025-07-05, version 42.2507.19*

When u order a taxi I promise it won’t show up and if it does it’s 20 minuites late cars stink

### 1/5 — App doesn’t work. Staff are incredibly rude

*2024-11-30, version 40.2409.1*

Booked a journey on the app. Couldn’t view it but it took my payment. Uninstalled and reinstalled but it keeps stalling and going round in circles. Called the office. The woman told me she had other customers to deal with and couldn’t help me for more than a few seconds. Then when I asked if they were more important than me, she said “didn’t say that”. Then not long later put me on hold for ten mins obviously hoping I’d give up eventually. So I have no idea if my booking is going to happen or not 🤷🏻‍♀️ ABBA are a monopoly in Warrington so they tend to just to do what they hell they want as long as the moneys rolling in.

### 1/5 — Useless App

*2024-03-05, version 40.2212.28*

…

### 1/5 — i am confused…?

*2023-01-02, version 40.2212.28*

I AM NOT HAPPY. i try and make an account on this app and straight away was blacklisted.
how does one get blacklisted. why.

### 1/5 — Disappointed

*2022-06-18, version 40.2205.14*

Used Abba before and rated good - now I have to award 1 star because the taxi did not turn up on time. I rang them up and they said they are having a delay - upon tracking the designated driver, it said 20min away! It’s a hit and miss folks…be prepared to be let down.

### 1/5 — Don’t even bother to download

*2022-03-15, version 30.1.3*

This app, as well as the company, is useless. 

They are NEVER on time and constantly lie to you when chasing updates with a classic ‘it will be with you in 10-15 minutes’. Operators have no idea what they are doing and I’m sure the bulk of their hour long training session is learning how to palm you off.

This company is only in business due to lack of competition in the area and I feel incredibly sorry for the drivers who have to deal with the brunt of complaints.

### 1/5 — Useless company

*2021-10-03, version 30.1.3*

After waiting for a taxi for 40 minutes the company cancelled it without any notice after it stated the app it was on its way. My partner rang ABBA up and explained that the taxi never turned up and the woman said that the taxi was a Toyota and had already arrived and gone, this was not true as we stood waiting in the car park and the only car that turned up was a bmw and was not a taxi. The customer service is a joke and are just rude. I honestly think because it wasn’t a big job (£5 or something) they didn’t care as it was a Saturday night. If I could I would give ABBA no stars but I have to give them one. DO NOT USE THIS COMPANY!!!!

### 1/5 — Shocking service

*2021-08-22, version 30.1.3*

Booked a taxi on a Sunday morning at 8am for 8:50, had an appointment at 9:00 missed my appointment as taxi didn’t show 

Also majority of the time I need a taxi there is none available for over an hour

### 1/5 — Terrible Company - do not use if you can help it

*2021-01-19, version 30.1.3*

Horrendous staff in the call centre. Disgusting customer service. 
Make you feel like you are a burden for booking. 
Can’t guarantee times. 
Management won’t answer the phone. 
Debbie is the only member of staff worth having there - really tried her best with the backwards system. Stick with Uber.

## Most praised reviews (10 highest-rated)

### 5/5 — Perfect on time!

*2025-01-01, version 40.2409.1*

Thank you AbBa for collecting us on time on NYE! We didn’t think in a million years any taxi would take us but you did and the driver was great. Thank you so much ❤️

### 5/5 — Help needed

*2024-10-27, version 40.2409.1*

I would like to say a BIG THANK YOU TO ANTHONY THE LOVELIEST P A EVER AT  6am this morning he turned a nightmare into cotton wool a do not normally praise people but Anthony you are a diamond phone delivered safely (much needed under the circumstances) I wish all the other switchboard operators were as passionate Anthony ABBA CARS WARRINGTON THANK YOU XX🩵💙🩵💙🩵💙🩵💙🩵

### 5/5 — Lovely driver!

*2020-10-23, version 30.1.3*

Your driver 478 (grey Toyota Prius NJ08) was so kind and helpful when we were around the Hollins park area on Wednesday 21/10/20.  We wanted to say thank you to him again. His kindness meant more to us than I can say.  It's nice to know that there are still such considerate and sympathetic people in the world.  I don't know the driver's name, but will always remember his kindness on what was for us, a terrible day up to that point.

### 5/5 — Very reliable

*2019-12-05, version 30.1.3*

I’ve used this app at least a dozen times and always found it to be reliable, with speedy pick up and good drivers. Living in a village it’s hard to get Uber drivers to come and collect but ABBA have never let me down. It’s easy to leave a 1* review when something goes wrong once, so this is to give some balance on behalf of the silent majority! Keep up the good work.

### 5/5 — Great app - great Service

*2018-10-11, version 30.1.3*

I was apprehensive about using this app and this company from reading the other reviews, however I needn’t have been.
The app is easy to use and was no problem at all. My taxi showed up a few mins early and waited patiently for me. I got to my destination on time. No issues at all. I like the helpful app notifications too. 
Seems that big improvements have been made since first released.

### 5/5 — User

*2018-03-04, version 30.1.2*

Great app interface, easy to use, friendly service and will use again

### 5/5 — 👌👍

*2017-06-03, version 30.0.6*

Use app always to book taxi so easy to use. 
Also can track car if wife books via her app and that's a great feature of this app.👍
And can't get ripped off as text you cost of travel 👍

### 5/5 — Great app

*2016-09-11, version 22.0.0*

Easy to use app. I was a bit apprehensive using it after seeing previous reviews. Text came through to tell me taxi had arrived. It came on time; happy days!

### 5/5 — Surprisingly good

*2015-12-07, version 21.5.0*

I was apprehensive at first due to the bad reviews but I had a good experience with the company app. I just hope that I won't be the exception.

### 5/5 — Good Service Great Price

*2014-09-18, version 10.0.0*

I use these guys weekly. Only been late once but that was rush hour. Really good if you like knowing where the driver is. So your not just waiting outside. A+ in my eyes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
