# ABC Fine Wine & Spirits — user reviews > 64 indexed App Store user reviews of ABC Fine Wine & Spirits by ABC LIQUORS, INC., rated 4.70/5 from 1,159 ratings. - Source: https://appshunter.io/ios/app/abc-fine-wine-and-spirits/id1645511324/reviews - App overview in markdown: https://appshunter.io/ios/app/abc-fine-wine-and-spirits/id1645511324.md - Rating breakdown: 5★ 1,018 · 4★ 56 · 3★ 19 · 2★ 14 · 1★ 52 ## What do users think of ABC Fine Wine & Spirits? Overall sentiment: negative **Pros** - 👍 Great customer service - 🚀 Convenient and easy to use - 💡 Helpful features like party planning and recipes **Cons** - 🐛 Frequent crashes and bugs - 🔒 Login and account issues - 🛒 Delivery and order problems - 💰 Unexpected charges **Commonly reported bugs** - App not recognizing user credentials - Inability to complete account creation - Incorrect product information and inventory - Crashing on launch or during use **Most requested features** - Ability to share product links - In-app price matching with store prices - Improved customer support response time ## Newest reviews (16 of 64) ### 2/5 — No contract/feedback options? *2026-04-23* Why can’t I rate my delivery? Or issue a complaint when they miss their delivery time? Or update my tip BASED on the quality of delivery?? I have to assume how happy I’ll be with service and when disappointed I have no recourse!? If you want to offer delivery, provide customer options to stand by it!!!!! Disappointed! ### 3/5 — Rewards Gone *2026-03-10* App works fine but the rewards tracking was removed. Must use their website. ### 2/5 — Is this thing on? *2025-12-06, version 12.6.2* I can not log onto the app. I can get into my acct find on my laptop but can't at all with the app. I un installed & reinstalled & that didn't work either. Help! ### 2/5 — Clunky app, no customer service and missing rewards *2025-10-24* I will update this review if I get help from ABC. It seems they are trying to be like Total Wine and missing the mark. The app is clunky. The customer service is non-responsive. I cannot get my rewards to marry up to the app. Until they get this straightened out, I’ll be shopping elsewhere. No need to accrue unusable rewards…. ### 2/5 — Where are my ABC coupons? *2025-03-20, version 11.27.2* I’m at your store in Port Charlotte several times a month buying Hendricks and some vodkas and yet…no coupons. I always enter my phone number and I get zip. So much for being a loyal ABC customer. ### 1/5 — Can’t rly on it *2025-03-17, version 11.27.1* App used to work. Updates have ruined it . Searched for specific beer and says sorry. Look under all beer and there it is ??? Very frustrating!!! Needs some work !!!! ### 1/5 — Login Issues *2025-02-19, version 11.25.2* Unable to login to my profile. App keeps saying “invalid email credentials” while trying to use the login that works fine on the website. ### 1/5 — Unusable *2025-02-18* App crashes consistently making it impossible to use for more than a minute or two. Almost as disappointed with this app as I am with my local abc. 😂 Anyways, this app is alright other than it being terrible to use. ### 1/5 — New app updated bleh *2024-12-02, version 11.25.1* Can’t sign in can’t order ### 1/5 — Impossible to transact online with this business *2024-11-24* Web page throws up and error on check out, and app says unable to deliver to an address despite it being local. Impossible to make an online purchase. Will go elsewhere. ### 1/5 — Just poor on every front *2024-11-23* Previously: Multiple errors when buying liquor via app, different sizes, bought liquor as per description and sent a different year, etc. Tried to reach customer service and nothing, not even an email telling me that they don’t care Now: After website change can’t even log on app. Logs online, but not app. Future: Please remember to go to better liquor stores with better integration of technology and better customer service. ### 1/5 — Cannot Signup *2024-09-21, version 11.24.1* Tried creating an account on website and got an error about a server issue. Downloaded app and tried creating an account. Got an error saying “The certificate for this server is invalid. You might be connecting to a server that is pretending to be "liquorapps.com" which could put your confidential information at risk.” Cannot even signup due to this. Guess it’s back to Publix for liquor. Developer response doesn’t address anything I wrote. It’s also been months. ### 1/5 — TERRIBLE *2024-04-05, version 11.21.3* I open the app and it sits there, doing NOTHING! ### 1/5 — Won’t recognize credentials *2024-03-15, version 11.21.1* This app is useless, keeps saying invalid credentials when trying to log in. Go to the website and it works fine… ### 1/5 — Add payment for online order *2024-02-16, version 11.21.1* I can't add a credit card to the payment online order a few times. I tried to change my credit cards. It was unable. I am disappointed with this app. ### 1/5 — APP DOESN’T WORK *2024-02-15* Do I can’t lang in. It’s as simple as that. Go to your web browser and I can Log in fine. But the app says I don’t exist. This app is garbage and less functional than the web version. Thanks abc. Also check my account abc. I’m a member who buys for parties regularly. But I guess not enough to make your app work like the other fake reviews. **Developer response:** Thanks for reaching out. After downloading the app you will need to tap on “sign up” not “sign in”. You will use your same username (email address) and you can use the same password. This will create a new account and sync with your other account on www.abcfws.com Hope this helps! ## Most critical reviews (10 lowest-rated) ### 1/5 — Crash *2026-02-23, version 12.6.2* The app keeps crashing or and error has occurred in opening the app ### 1/5 — New update crashes *2025-10-17, version 12.1.2* Please fix. I uninstalled and reinstalled and it didn’t fix it. ### 1/5 — Bad update *2025-10-16, version 12.1.1* I have iPhone 13 on the latest iOS update. Latest update app won’t open and crashes. ### 1/5 — Crashes *2025-10-15, version 12.1.1* It crashes as soon as it opens. ### 1/5 — Fix this new app *2025-10-15, version 12.1.1* No way to even log in. ### 1/5 — App keeps crashing *2025-10-05, version 11.27.3* App keeps crashing after filtering my shopping selection. Been like this a few weeks now. Uninstalled and reinstalled, didn’t help. Too many bugs lately. ### 1/5 — App is useless *2025-07-14, version 11.27.3* I have tried on numerous occasion to shop via app but can’t get the location to pick up a searched zip code. No matter what zip code I enter it returns Florida locations only but I’m in PA. I find I only use the website but I am not able to create a wishlist without logging in which I have been unable to create an account. ### 1/5 — Order cancelled after waiting over a hour for delivery *2025-05-30* As the title suggests, I placed an order and it was confirmed and over a hour later I received a confirmation that it was being delivered and it is cancelled. This isn’t the first time it’s happened and I won’t let it happen again. **Developer response:** We’re very sorry to hear about your experience and understand how frustrating that must have been. Cancellations like this are not the experience we want for our customers. Please reach out to our support team at guestservices@abcfws.com with your order details so we can investigate further and work toward a resolution. We appreciate your feedback and the opportunity to make this right. ### 1/5 — Don’t Use This App!! *2025-05-05, version 11.27.3* I purchased wine thru this app & picked it up today @local ABC store. There was a $2.99 “shipping charge” added to my bill. They said this additional charge was made because I used this app instead if their website! ### 1/5 — Continually Crashing *2025-04-22, version 11.27.2* Endless bugs with his app. The app has crashed 5 times with in three minutes of use. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2026-05-13, version 13.0.0* Love this app - love booze too ### 5/5 — Customer service *2025-12-22, version 12.6.2* The best customer service ever at this location on 66st n St.Petersburg. They will do anything to make the customer happy. Thank you for all your help ### 5/5 — Update makes it useless *2025-10-15* New update of the app is crashing it I try to go in and check my status and all of that and it IMMEDIATELY closes down. ### 5/5 — Awesome store *2025-01-18, version 11.25.2* Frangelico ### 5/5 — Not satisfied! *2023-11-02, version 11.20.3* Since update of an item is unavailable it lets me know at checkout but then deletes my whole cart!! I had 47 bottles in my cart bill was at 643.37 and now I have to start all over again! This is ridiculous tedious and plan aggravating. I place a big order every week and for this and the saved payment to be issues since yall have updated is a nuisance. ### 5/5 — Kevin *2023-10-19* Kevin , I can always count on him when looking for certain wine and spirits and assist with special requests. Great customer service. Very knowledgeable. Friendly, very helpful to assist in all my purchases. Great staff! Carmine friendly very knowledgeable on wines. Anthony awesome. Clean store well stocked. Manager Kim is fantastic she is always available and ready to help, answer any questions. It’s always a pleasure to shop in this store. Highly recommend ABC111. They always greet you with a smile and offer any assistance! Wow! Isn’t that refreshing. (They even offer a tasting station to sample some products, great prices too!) ### 5/5 — Great app! *2023-08-03, version 11.19.5* I love this app! Now I can take my time and browse selections. I’ve discovered a lot of new wines. ### 5/5 — Great App *2023-05-26, version 11.19.4* Love that you have an app now! Easy to use and navigate yo my favorite champagnes and wines! ### 5/5 — Purchase on app *2023-05-20* Extremely easy and smooth. Highly recommend!! ### 5/5 — Everything you need & bonus features *2023-04-29* Convenient, Easy to use app makes my shopping trip quick and organized. I love using the party planning and recipe features to help create my shopping lists so I have enough for everyone and I don’t forget any elements to the cocktails I feature at my events. I add favorites to my wishlist if I see a recipe with a new brand or flavor I want to try. It also stores my order history which has come in handy. It’s easy to switch between store locations depending on where you are and has all kinds of info and content about the products to help you compare & decide what to buy. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*