# ABC Genius - Preschool Games for Learning Letters — user reviews > 77 indexed App Store user reviews of ABC Genius by Innovative Mobile Apps, rated 4.40/5 from 2,414 ratings. - Source: https://appshunter.io/ios/app/abc-genius-preschool-games-for-learning-letters/id676147685/reviews - App overview in markdown: https://appshunter.io/ios/app/abc-genius-preschool-games-for-learning-letters/id676147685.md - Rating breakdown: 5★ 1,717 · 4★ 330 · 3★ 151 · 2★ 77 · 1★ 139 ## What do users think of ABC Genius? Overall sentiment: mixed **Pros** - 👍 Great for learning letters - 👍 Helpful for students with visual impairments - 👍 Thorough and engaging - 👍 Cool and fun app - 👍 Excellent for learning alphabet **Cons** - 🐛 App doesn't work, needs update - 🐛 No sound or audio issues - 🐛 Inconsistent or improper sounds - 🐛 Crashes frequently - 🐛 Locked content despite purchase **Commonly reported bugs** - App crashes and stops working - Purchased content not unlocking - Unable to restore previous purchases - Incompatibility with newer iOS versions **Most requested features** - Add sound and audio options - Improve letter tracing accuracy - Allow purchase restoration across devices - Provide better customer support ## Newest reviews (12 of 77) ### 4/5 — Some incorrect spelling *2026-04-06, version 6.0* Some of the words were not spelt correctly ### 4/5 — The game itself was good and it was really fun to play *2021-05-22, version 6.0* I ### 3/5 — Unable to restore purchase *2021-02-14, version 6.0* Won’t let me restore my purchases on these apps. ### 2/5 — I *2020-08-07* I ### 4/5 — No sound *2020-03-30* There is no sound. Also no option to control sound. ### 2/5 — Audio issue *2020-01-03, version 6.0* The sound on this app stops working. Big waste of money. ### 3/5 — Sound doesn’t work *2019-11-28, version 6.0* It seems good for visual learners, but the sound doesn’t work for my son. Besides that he really enjoy it. ### 3/5 — Inconsistent and improper sounds *2019-11-09, version 6.0* Good app but there are inconsistencies with some of the various activities. Also, some of the pronunciations of the sounds are incorrect. ### 2/5 — Cant close in ios13 with iphone 11 *2019-09-25, version 6.0* The check marks and vanishing wrong letters also don’t work in iOS 13. ### 5/5 — Great for learning letters *2019-08-31* My almost 3-year old has been playing with this app, and I’ve been amazed that he’s learning letters! ### 3/5 — Everything is locked *2019-06-07, version 6.0* The app used to be great, now they want to charge for everything ### 2/5 — Have not had enough time *2019-06-06, version 6.0* Have not had enough time to rate. ## Most critical reviews (10 lowest-rated) ### 1/5 — Very Bad *2025-01-25, version 6.0* Made my kid even dumber than before and my kid got in the parental settings because it’s so bad one star ### 1/5 — Developer needs to update app *2022-04-18, version 6.0* Purchased ABC genius pro, when my kids try to use it, it won’t work and says the developer of app needs to update to the version of IOS. ### 1/5 — I paid for the app and it’s still locked *2021-04-17, version 6.0* I paid for the app in full and it’s still locked, I can’t get thru to anyone, I have bank statements to prove it, I want a full refund or for you to honor my purchase and unlock the app ### 1/5 — No sounds *2020-07-01, version 6.0* How is this supposed to teach phonics without sound? And how are toddlers who are learning their letters supposed to read the directions? Do not purchase. ### 1/5 — Zero support *2020-02-18* I have messaged this app company 3 times and have not received any response. I paid to have the entire app unlocked and it did not unlock anything. Very frustrating. Don’t waste your money on the full version, especially with such poor customer service. Updated: I still have not heard back from this company. Now they have another app out asking you to pay for the full version. How convenient when people pay for the basic version, get nothing unlocked...only to get ignored when trying to contact support. ### 1/5 — No sound *2020-02-18, version 6.0* Need sound ### 1/5 — Boooo! *2019-11-11, version 6.0* Wanting me to pay twice to download on my other iPad. :( ### 1/5 — Purchase disappeared *2019-09-07* I purchased all the workbooks and was charged, only to have them disappear. I can find the option to download a pro version, but it wants me to pay even though I already did through in app purchases. There is no restore purchase option within the app. So frustrating!!!!! ### 1/5 — Wasted money *2019-03-10* I bought this game for my daughter to help her learn her letters and then we recently got her a new iPad so I re-downloaded the game and much to my surprise there was no option to restore my purchase The app was asking me to spend another 3.99 to unlock everything I already paid to have unlocked. I have emailed the developer twice asking for help to restore my purchase and no response. Very annoyed and disappointed at the lack of response to a customer who has spent money which has now been a complete waste 😡 ### 1/5 — Paid to unlock only works on 1 device *2018-12-01, version 6.0* Paid $2.99 to unlock the app through my iphone but it won’t work on my ipad. Sent a couple emails to support and received no response at all. Very dissapointed. ## Most praised reviews (10 highest-rated) ### 5/5 — Aprendizaje *2025-01-26, version 6.0* Está súper buena esta aplicación ayuda mucho ### 5/5 — Great!! *2025-01-13, version 6.0* Helps my kids with alphabet. ### 5/5 — Good app for students with visual impairments *2024-06-21* This app has dark background and large letters which makes it good for my students who have CVI and motor difficulties. Thank you so much as I wish there were more educational apps like this one. ### 5/5 — Thorough and engaging *2022-09-07* I teach low readers, this program seems more effective than the other 20 I have seen. ### 5/5 — App doesn’t work *2022-05-31* The game stopped working out of nowhere saying the developers need to update it.. my son has autism and is very upset about this 😞 ### 5/5 — Cool *2021-12-26* So love this app and I think U will love it too ### 5/5 — Amazing fun app! *2020-11-23, version 6.0* My kid loves this app for learning.. ### 5/5 — Alexa *2020-11-03, version 6.0* 373Aleks3t ### 5/5 — Can someone tell me how to turn the sound on? *2020-03-23* I like this app very much. But I can’t seem to get the sound to come back on. Also, I purchased the full App. And then deleted it bc I thought it might be a glitch. Now it says that I have to re purchase it.... I really hope someone can help me. Thanks. ### 5/5 — Very helpful *2019-09-22, version 6.0* I find it very helpful in my classroom --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*