# ABC Order CSP Mobile — user reviews

> 27 indexed App Store user reviews of ABC Order CSP Mobile by AmerisourceBergen Corporation, rated 1.90/5 from 58 ratings.

- Source: https://appshunter.io/ios/app/abc-order-csp-mobile/id1176203717/reviews
- App overview in markdown: https://appshunter.io/ios/app/abc-order-csp-mobile/id1176203717.md
- Rating breakdown: 5★ 7 · 4★ 4 · 3★ 2 · 2★ 6 · 1★ 39

## Newest reviews (10 of 27)

### 1/5 — This app hasn’t worked for months

*2020-05-02*

When I first downloaded the app and could actually use it, it was great! Now it NEVER lets me log in. It just says “oops something happened, try again later.” I have tried with other accounts besides just my own and it never lets anyone log in. It’s absolutely pointless. Despite updates, this issue remains the same. Don’t waste the space on your phone with this app.

### 1/5 — Bad app

*2020-03-09*

Crashes anytime I add something to the order.  Makes it worthless.  Have uninstalled and tried again.  Still same problem.

### 1/5 — Crazing

*2020-03-03, version 4.1.9*

It keep shutting down after login in. It works for 15 sec then crazed.

### 1/5 — Currently not working

*2020-02-23*

When I try to scan a shelf tag, nothing comes up. When I try to manually enter an item number, the app force closes. Please fix this app.

### 1/5 — Recall, recall, app shuts down, app shuts down, etc.

*2020-01-22, version 4.1.9*

Still, instantly shuts down app upon scanning item to reorder. Unbelievable. But on the upside, I found some High CBD hemp. 😎☮️☯️

### 1/5 — Can’t login

*2019-03-26*

Login message always reads “oops something went wrong. Please try again later. App is useless when u get this message every time you login

### 1/5 — Can’t log in after update

*2019-01-08*

Used to be able to order drugs from my phone. Haven’t been able to order since the update

### 1/5 — Won’t let me login

*2018-12-24*

Used to work great, then one update wouldn’t let me sync my csos orders (not sure if it effected all orders or not). And the last few updates won’t even let me login. Says “oops something went wrong...”

### 1/5 — New updated version crashes every time item added to cart

*2018-09-15, version 3.8.1*

See title.

### 1/5 — Not signing on

*2017-05-11, version 2.0.3*

I've been using the other ordering apps on and off. With the others when they updated and you didn't on your phone your sign on wouldn't work. Now they aren't signing on at all. This would be great if it worked since my hospital blocks the handheld scanner ABC gave us.

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible app to have to depend on

*2023-09-29*

Have to use this app for inventory and app has problems syncing all data input and requires us to have to input entries over and over again to make it “stick”. You would think they’d have put more resources towards an app they force us to use. They tried to streamline the process for us but ends up taking way longer

### 1/5 — Inventory

*2023-06-24*

Recently did inventory and the app did not work at all. You would scan and it would work for a couple scans and then kick you out and wouldn’t let you back in to your location. Items scanned would also be doubled. This happened with the handheld scanners that they provided and with cell phones. Total mess…….

### 1/5 — Frustration

*2023-04-09, version 4.9.8*

Have to delete app & reinstall every other day!

### 1/5 — Have to uninstall and re-download each login

*2023-03-30*

“Oops something went wrong, please try again”

### 1/5 — Fix this!!

*2023-03-30*

I have to redownload this app everyday!! Says there was a problem when I log in. If I redownload it works. Also closes a lot and makes you authenticate every time very annoying.

### 1/5 — Authenticator

*2023-02-21*

Why would an app that is on my personal phone using Face ID require a separate google authenticator to login?  When the app is not crashing there are things that make you wonder about the leadership in ABC.

### 1/5 — Crashes

*2022-11-03*

App keep crashing on the iPhone when scanning to order labels in a label cart. The app is on later version and I tried on three different iPhones.

### 1/5 — Cart not syncing and closes

*2022-09-20, version 4.9.5*

Since the update the cart hasn’t been syncing with the website and closes

### 1/5 — Just as crappy as their company

*2022-06-12*

I have to use the app on my own phone most of the time because their worthless handhelds they give out don’t work most of the time. So now I have to use my own phone with their app WHEN their app works. ABC is the worst drug supplier and so is their customer service. Wish my company would have stayed with Cardinal and even went with McKesson.

### 1/5 — Worst app

*2021-01-01*

This app doesn’t do anything. If I needed to order an item in emergency, this app won’t function. Being a small business owner, it’s a nightmare app. Just take it off the app list rather than be here and no applicability. Or invest to fix it from the exorbitant money you charge to small businesses.

## Most praised reviews (7 highest-rated)

### 5/5 — Great app!

*2017-10-26*

This is a great app.  I can order drugs really quickly with barcode scanning.

### 3/5 — Updated the app and now crashes

*2022-09-19*

App crashes and closes program when I scan the drug to try to put in my orde

### 3/5 — Fixed sync and login. Non-returnable returnable?

*2018-05-25*

I order my otc’s on the app and most of the time every single item is unequivocally shown as non returnable but when found on the website, they are perfectly fine to be returned. What’s the deal?

**Developer response:** Please contact System Support at 888-711-5469 or amerisourcebergenuserservices@amerisourcebergen.com for assistance with the mobile app.

### 2/5 — Hard to understand…

*2025-11-02*

…why I was able to use this app without issue 6 hours ago to make an order, before I realized I had forgotten something.  I was continuously met by an error even after I deleted the app from my phone and tried again to log in, but even then it did nothing. That has fixed the problem for me every time in the past, but specifics don’t matter at this point because I’m still citing past experiences with the app that have yet to be fixed.
It seems like every time they come out with a “major update,” a different issue goes wrong even if they fix what they set out to fix.
Beats me.

### 2/5 — Crashes since update

*2022-11-09*

I loved this app until the update and now it crashes every time I use it. This is so frustrating!

### 2/5 — Update ruined it

*2022-09-21*

Worked well for awhile in my experience but since this most recent update, anytime I try to use it, it crashes. You’d think for a multi billion dollar company that they’d have at least a decent app. Get it together ABC.

### 2/5 — Borderline

*2020-05-16, version 4.2*

This app is best in ANDROID version. 

That said, I barely use it in iOS bec it just crashes a lot. Cant log in, try to search then gone, if able to search, clicking an item, crash. Gone. Very frustrating. 

So, I did an android tactic, uninstall and re-install app and it works just fine, for now. I suppose next time ABC updates, ill let it update, delete app then reinstall. 

This app is great for on the go, or for things I forget and just remember on my way home!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*
