# ABDi GateAccess — user reviews > 239 indexed App Store user reviews of ABDi GateAccess by Applications by Design, Inc., rated 4.90/5 from 79,687 ratings. - Source: https://appshunter.io/ios/app/abdi-gateaccess/id437070489/reviews - App overview in markdown: https://appshunter.io/ios/app/abdi-gateaccess/id437070489.md - Rating breakdown: 5★ 72,597 · 4★ 4,759 · 3★ 1,106 · 2★ 365 · 1★ 860 ## What do users think of ABDi GateAccess? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Convenient gate access - 🔒 Improved security - 📢 Helpful notifications **Cons** - 🐛 Occasional app crashes - 🔍 Difficult to navigate/use - 🔕 Notification issues - 🔢 Limitations on guest list size **Commonly reported bugs** - App not working after updates - Inconsistent guest check-in/out - Incorrect guest information displayed **Most requested features** - Barcode/QR code guest access - Customizable notification sounds - Ability to edit/delete past guests - Integration with smart home systems ## Newest reviews (10 of 239) ### 3/5 — Usable but needs a lot of work *2026-07-23, version 4.0.0* I’ve used this app for more than 5 years and it gets better in very tiny steps. It has several problems: 1) editing an existing entry forces you to reselect the dates 2) selecting date ranges frequently chooses multiple dates when only wanting a single date 3) existing entries “slide” to reveal other options when not actually touching them 4) we have multiple gates in our neighborhood but notices don’t specify which gate a person enters through (this may be due to other parts of their system but it’s really annoying) UPDATE FOR V4.0.0 The issues listed above have mostly been addressed (thanks) however with v4.0.0 they have introduced new usability issues. 1) the guest listing is now so large that I can see only 3 entries at once where previously I could see about 15. The entries could easily be half or one third the size to show more. 2) the “add guest“ button is now very small and at the top of the screen with other buttons making it hard to see and harder to tap. For me, this is the primary function of this app and now it’s been made much less important in the UI. “Show expired guests” is given way more screen space which could be used for “add guest “ and a sort option (see below) 3) guest additions that are temporary are highlighted as “future” but only if they are for upcoming days. All guests are future so removing the word “future” makes sense and helps to unclutter the UI. The highlight color is a nice addition though. 4) A sort option would be nice for the guest list. “By date”, “temporary or permanent”, “by name”, etc. 5) Showing which gate someone enters through when multiple neighborhood gates exist would be nice to know. ### 3/5 — Modern look but backward design *2026-07-20, version 4.0.0* The latest update says the app has a modern design. While it is acceptable design, the app lost few key functionality from the last version. Some of them are: recent visitor refresh, ease of reprint temp va permanent visitors etc. also, the font size needs to be smaller ### 2/5 — Why? *2026-07-18, version 4.0.0* Why change the app That was working Just fine?? Someone’s bright idea to change it for No good reason??? Really ? ### 2/5 — Great idea, poor execution *2026-07-12, version 3.6.3* Bad app. Needs someone to invest some money to make it useful. ### 3/5 — Not patient or thorough *2026-07-09, version 3.6.3* The gate people call me to ask about a visitor when their names are clearly on the list. ### 1/5 — Annoying pop up requesting rating *2026-07-01, version 3.6.3* If I don’t want to go a review you should program it to not ask every time I use the app ### 4/5 — Excellent source *2026-06-26, version 3.6.3* Best way to offer protection ### 5/5 — Very Convenient! *2026-06-13, version 3.6.3* Quick and easy to use. I also like that it saves my log in info so I don’t have to type it in every time I use the app. Good app! ### 3/5 — Not bad but can be better *2026-06-10, version 3.6.3* Good app but please make it easier to add a guest on specific dates. ### 5/5 — Easy and convenient *2026-06-01, version 3.6.3* The only issue I have is that there is no way to continue the fast pass when extending time (for family) ## Most critical reviews (10 lowest-rated) ### 1/5 — New Redesign is Terrible! *2026-08-18, version 4.1.0* The new redesign of this app is absolutely terrible! There was nothing wrong with the old app and interface. Number one issue— is there is no audible notification from the app. Number 2– is the new UI requires more scrolling because it is too big on smaller phones. Number 3— when adding a new guest it defaults to sending a fast access pass instead of prompting if you want to or not like in the old app. ### 1/5 — Looks flashy, less friendly *2026-08-13, version 4.1.0* The new app is definitely flashy, too bloated name-buttons, needs clicking each name to see the details, search is not always efficient. ### 1/5 — New look is awful *2026-08-13, version 4.1.0* The new look and layout is absolutely awful and a backward step. ### 1/5 — Update is awful, fix it please! *2026-08-10, version 4.1.0* Would be great if they would read reviews all the recent ones since update are pretty poor and reflect update accurately. If was up to me would have already changed apps. ### 1/5 — Junk *2026-08-04, version 4.1.0* This is the creepiest app I have ever seen I don’t know how it has 4.9. I called technical support and they tell me yeah they know that notifications aren’t being sent and they don’t have an ETA when it’ll be fixed and that’s all the information they can have for me and it has been a year since this even after the update ### 1/5 — Mirasol cc *2026-07-28, version 4.0.0* The updated version sucks! Go back to the one w the stop sign ### 1/5 — Version 4.0.0 *2026-07-25, version 4.0.0* New version is a POS. Adding a guest was so simple before, now there are stupid additional steps to do. Hopefully they fix this garbage. ### 1/5 — Will *2026-07-24, version 4.0.0* The new updated app is pain! ### 1/5 — New Design Sucks *2026-07-20, version 4.0.0* No dark mode. I’m vision impaired. Unable to use because no dark mode. No understanding or compassion for vision impaired. Shame on you! ### 1/5 — New Update is step backward, not as user friendly, more time consuming. *2026-07-18, version 4.0.0* New update is step backward, not as user friendly. Adding guest now takes longer, with more steps, requiring last name is frustrating especially when adding a business where we don’t know the person name or business is one name we have to double enter. A simple vendor entry should be quick and easy. Also less visually appealing and larger face means more scrolling can’t see permanent list as easily. Hope next update comes quickly and bring back efficiency and easy of use. ## Most praised reviews (10 highest-rated) ### 5/5 — K. Buckner *2026-07-20, version 4.0.0* Great service. Highly appreciate the services provided. ### 5/5 — Great Servive *2026-07-18, version 4.0.0* The gate controllers are very friendly and respectful. The add to the communities safety by controlling the gates with the utmost understanding of there responsibilities. ### 5/5 — Aviva *2026-07-15, version 4.0.0* Very easy ### 5/5 — Review *2026-07-13, version 4.0.0* Efficient ### 5/5 — PML Gate Access *2026-07-13, version 4.0.0* Our family appreciates the convenience of the PML gate online access. It’s a great security feature. We hope gate charges will decrease or at least not go up - we get complaints from guests about that regularly and occasionally I have to pay them or stand to lose that booking. If you must charge could you give each guest a coupon discount booklet at least for the charge - suggest PML (equestrian, golfing etc) and The Grill, to promote business and generate more income for businesses, PML and tax $ for our County! Bet they’d all love PML for this idea! Call me if you want more ideas to create tourist friendly partnerships for PML. 😊 I’m just a homeowner and Airbnb operator - who wants to promote PML! ### 5/5 — Abdi *2026-07-10, version 3.6.3* Thank you for the app ### 5/5 — Safety *2026-06-22, version 3.6.3* I have never felt safe except for when I came here. Especially what I have gone through I am incredibly grateful for the security the pleasantness everyone has been and given to me! ❤️ ### 5/5 — Awesome App *2026-06-18, version 3.6.3* Great App!!! ### 5/5 — Easy to use! *2026-06-16, version 3.6.3* So easy to use and keep track of temporary workers. Love this system. Let’s me know when they come thru the gatehouse. ### 5/5 — Easy Pesy *2026-06-13, version 3.6.3* Love how easy it is to add people --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*