# Abercrombie & Fitch — user reviews > 964 indexed App Store user reviews of Abercrombie & Fitch by Abercrombie & Fitch, rated 4.90/5 from 324,147 ratings. - Source: https://appshunter.io/ios/app/abercrombie-and-fitch/id339041767/reviews - App overview in markdown: https://appshunter.io/ios/app/abercrombie-and-fitch/id339041767.md - Rating breakdown: 5★ 300,897 · 4★ 14,750 · 3★ 3,524 · 2★ 1,494 · 1★ 3,482 ## What do users think of Abercrombie & Fitch? Overall sentiment: neutral **Pros** - 🚀 Easy to navigate - 👍 Convenient shopping experience - 💎 High-quality clothing - 🏆 Excellent customer service - 🎉 Rewarding loyalty program **Cons** - 🐛 Frequent app crashes - 🤔 Inconsistent inventory updates - 👎 Poor user interface - 🤯 Frustrating checkout process - 🤖 Lack of personalized recommendations **Commonly reported bugs** - Saved items randomly disappearing - Incorrect item availability and sizing information - Repeated sign-outs and password resets - Slow or unresponsive app performance - Delivery and return issues **Most requested features** - Add product reviews in the app - Improve navigation with back button functionality - Implement back-in-stock notifications - Expand order history and account details - Optimize app for iPad and tablet devices ## Newest reviews (11 of 964) ### 2/5 — Please start stocking clothes for longer than a week. *2026-09-01, version 12.2.0* Everything is always sold out and it’s CUTE but never comes back. Infuriating and I end up having to order loads and then return in store…. Which is annoying & probs the store hates it. ### 5/5 — Best quality Brand *2026-08-08, version 12.1.0* Obsessed with all of their clothes and the materials that they make their clothes with Harley ever have to make any returns because everything is always so well-made and lasts great ### 3/5 — Too bright *2026-08-08, version 12.1.0* Wish it had a dark mode ☹️ ### 5/5 — Dental manager *2026-08-07, version 12.1.0* Loved the special gave me an opportunity to shop for my grand daughter for back to school she loved the clothing here at Abercrombie & Fitch, keep up with the discounts gives us grand parents to be involved with our grand children’s connection and bond. Thank you for the opportunity with your sales and m able to afford your beautiful wardrobe for my granddaughter makes her happy make my heart happier. Thank you keep up the great sales. Maria - Gammy ### 5/5 — App exclusivity *2026-08-05, version 12.1.0* I like that having the app gets you extra perks. ### 3/5 — Purchasing *2026-08-05, version 12.1.0* I literally cannot check out ### 5/5 — Amazing clothes *2026-08-04, version 12.1.0* I always love shopping in A&F the clothes are great quality and prices and staff always friendly. ### 5/5 — Awesome! *2026-08-03, version 12.1.0* Easy & quick shopping!! ### 5/5 — Cologne *2026-08-03, version 12.1.0* Love my Fierce cologne been using it for lots of years and will keep buying it. I get lots of compliments. ### 5/5 — i wish *2026-08-03, version 12.1.0* i wish i could order a few shirts that seem to out of and no longer available online , the long sleeve heavy 2.0 XL Grape and Plum 2 of each would be really nice . i bought so many in the last 2 months but cant seem to get those colors. ### 5/5 — Excelente *2026-08-02, version 12.1.0* Buena calidad ## Most critical reviews (10 lowest-rated) ### 1/5 — B *2026-08-27, version 12.2.0* B Nhhh ### 1/5 — No support *2026-08-18, version 12.2.0* Literally trying to get an update on my order and it takes me to an order update page and then back to tracking in a loop. I go to contact customer service via email. Takes me to a form and once I fully fill it out. It says I need to use an email app. Then it doesn’t link me to an email and instead closes the submission form. App support on this page goes to an Abercrombie site that no longer exists. Support doesn’t seem to exist lol. ### 1/5 — Stops your music *2026-08-18, version 12.2.0* The new update stops what you’re listening to and starts playing the app, super annoying ### 1/5 — Yup *2026-08-16, version 12.1.0* Terrible ### 1/5 — Filters don’t actually work *2026-08-11, version 12.1.0* It’s very frustrating to me when I select a category like “tops” and then filter “medium” and then when I click a potential shirt, the product says “out of stock” Don’t show a product if it is out of stock in my selected size?? What is the point of a filter if it doesn’t filter anything?? ### 1/5 — App problems *2026-08-10, version 12.1.0* The app NEVER works properly. Often the page opens and descriptions are available but the pictures never load. Highly disappointing. ### 1/5 — Tooo busy *2026-08-07, version 12.1.0* Miss leading. To sign up your cart . I added it. I received nothing. UGH ### 1/5 — Doesn’t work *2026-08-05, version 12.1.0* Not only does their regular website not load but the app doesn’t work either. Horrible app that needs fixing. ### 1/5 — Never works *2026-08-03, version 12.1.0* Literally never loads or logs in ### 1/5 — Bad time and bad money *2026-08-02, version 12.1.0* I bought 489 dollars worth of clothes and never received it and they never returned my money back horrible experience. ## Most praised reviews (10 highest-rated) ### 5/5 — Timeless and sexy *2026-08-28, version 12.2.0* Great materials classic look something for every dude ### 5/5 — Easy enough to use *2026-08-24, version 12.2.0* I like it ### 5/5 — My review *2026-08-22, version 12.2.0* Great 5 stars ### 5/5 — Love it! *2026-08-22, version 12.2.0* Apple is easy to use and has everything at your fingertips. I find myself consistently checking weekly for new products and sales ### 5/5 — Amazing *2026-08-22, version 12.2.0* So easy to use ### 5/5 — Excelentes *2026-08-21, version 12.2.0* Amo la aplicación desde hace años, que por primera vez los conocí en Madrid españa y ahora que vivo en Estados Unidos no dejo de comprar ### 5/5 — If you can’t afford it don’t complain about it *2026-08-20, version 12.2.0* Is it over priced? Yes. Do millions still buy it? Yes. If you can’t afford it don’t complain ### 5/5 — Literally the best shopping app *2026-08-20, version 12.2.0* So impressed by how easy it is to like things and add things to my cart. When I go to the website on my laptop and then open the app on my phone, the same items are ready for me to checkout. The best! ### 5/5 — Love it ! *2026-08-17, version 12.2.0* I have been on the app for a while now. Makes my purchase easier and fast. I prefer this than going in person. ### 5/5 — Amazing *2026-08-09, version 12.1.0* Literally just a great company and love their clothing --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*