# Abilene Reporter News — user reviews

> 49 indexed App Store user reviews of Abilene Reporter News by Gannett, rated 4.20/5 from 352 ratings.

- Source: https://appshunter.io/ios/app/abilene-reporter-news/id1119331458/reviews
- App overview in markdown: https://appshunter.io/ios/app/abilene-reporter-news/id1119331458.md
- Rating breakdown: 5★ 206 · 4★ 76 · 3★ 23 · 2★ 13 · 1★ 34

## What do users think of Abilene Reporter News?

Overall sentiment: negative

**Pros**

- 👍 Keeps users informed about hometown news
- 👍 Good for staying connected to home
- 👍 Easy to use app (for some)
- 👍 Some users love the app
- 👍 Honest release of truth

**Cons**

- 😞 Terrible new app design
- 😞 Difficult to manage and maneuver
- 😞 Cannot get the e-newspaper
- 😞 Awful app experience
- 😞 Cannot see billing information
- 😞 Frequent ads interrupt reading
- 😞 App frequently refuses to open
- 😞 Frustrating app changes
- 😞 Uncontrollable pop-up advertising
- 😞 App freezes daily
- 😞 New app is not working
- 😞 Very difficult to use
- 😞 Won't zoom like before
- 😞 Forces system reboot
- 😞 No pinch to zoom
- 😞 No portrait scale to fit
- 😞 Comics cut off
- 😞 Jerky and hard to read
- 😞 Not user friendly
- 😞 App will not rotate
- 😞 Unable to read articles
- 😞 Needs better navigation
- 😞 Obituaries not updated
- 😞 Claims different subscription price
- 😞 No way to cancel subscription
- 😞 Worst app ever
- 😞 Difficult to establish account
- 😞 No E-edition in app
- 😞 Botched obituary details
- 😞 Too many pop up ads and videos
- 😞 Users don't want to pay for 'crappie news'
- 😞 New app is complicated

**Commonly reported bugs**

- Notifications covered by ads
- Swiping up on ads doesn't work correctly
- App freezes daily
- App freezes mid-paper
- App refuses to open
- App breaks to an ad multiple times
- App does not allow viewing bills
- App does not rotate
- App freezes forcing system reboot
- No pinch to zoom
- No portrait scale to fit
- Comics are cut off at the bottom
- Obituaries not updated
- App claims different subscription price
- Difficult to establish account
- App shows USA Today instead of ARN
- Unable to read articles despite being paid

**Most requested features**

- Bring back the old app version
- Bring back Sunday comics
- Make margins wider and more natural
- Add Sunday comics and crossword puzzles
- Add a Shotwell Stadium schedule
- Improve navigation with a new menu
- Allow users to read the paper directly (e-edition in app)

## Newest reviews (16 of 49)

### 3/5 — Notifications

*2026-04-27*

When I get notifications and click on them they come up covered by an advertisement. Instructions say to swipe up to get rid of the ad. If I swipe up starting to high it doesn’t work. If I swipe up lower it closes the whole thing. It is driving me nuts. I am going to quit taking notifications because of your poor design. I am a subscriber and real close to unsubscribing!!

### 3/5 — New version leaves much to be desired

*2025-10-08*

Not much good to say about the website. The news content is ok but the app itself is difficult to manage and maneuver. What is happening to the Sunday comics? Two Sundays missing. Please! You can do better than this I’m sure.

### 2/5 — Reporter News

*2025-06-06*

I cannot get the enewspaper in this new app. I used to enjoy reading my iPad at breakfast and not just the stories selected for me.

### 3/5 — Freezes on ads too much

*2023-10-10*

I like using but it has a glitch that forces a full system reboot to overcome.

### 3/5 — Terrible eEdition

*2023-10-08*

The old eEdition app was much more functional than forcing this new one. There is no pinch to zoom and no portrait scale to fit.

It has improved, but today (Sunday), the comics are cut off at the bottom of the page.

**Developer response:** Hello,

Thank you for using our app and providing your feedback.  We are currently working on resolving the eNewspaper issue you have identified, and your comments played a part in it.

We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are still experiencing any issues. 

Thank you.

### 1/5 — Awful, can’t see paper

*2023-10-02*

This app is awful. Used to be able to use other app previously. This is the worst

**Developer response:** Hello,

Thank you for using our app and providing your feedback.  We are currently working on resolving the eNewspaper issue you have identified, and your comments played a part in it.

We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are still experiencing any issues. 

Thank you.

### 1/5 — It’s awful.

*2023-09-28*

I loved the previous one. This one is jerky and hard to read. I don’t like it at all.

**Developer response:** Hello,

Thank you for using our app and providing your feedback.  We are currently working on resolving the eNewspaper issue you have identified, and your comments played a part in it.

We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are still experiencing any issues. 

Thank you.

### 3/5 — Terrible eEdition

*2023-09-25*

The old eEdition app was much more functional than forcing this new one. There is no pinch to zoom and no portrait scale to fit.

**Developer response:** Hello,

Thank you for using our app and providing your feedback.  We are currently working on resolving the eNewspaper issue you have identified, and your comments played a part in it.

We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are still experiencing any issues. 

Thank you.

### 1/5 — Not user friendly

*2023-09-24, version 7.3.1*

Not user friendly

### 1/5 — Terrible new app

*2023-09-24*

I am used to reading the ARN on my iPad but this ew app is awful. I want to go back to the old version.

**Developer response:** Hello,

Thank you for using our app and providing your feedback.  We are currently working on resolving the eNewspaper issue you have identified, and your comments played a part in it.

We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are still experiencing any issues. 

Thank you.

### 2/5 — Not thrilled

*2023-09-24*

For years I open the app on my phone and turn my phone sideways and read the paper. This will not rotate. My phone is set to rotate. Please advise if there is something I need to do or fix the issue. Bobby Broyles

**Developer response:** Hello,

Thank you for using our app and providing your feedback.  We are currently working on resolving the eNewspaper issue you have identified, and your comments played a part in it.

We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are still experiencing any issues. 

Thank you.

### 1/5 — Terrible new app

*2023-09-22*

I am used to reading the ARN on my iPad but this ew app is awful. I want to go back to the old version.

### 1/5 — Subscription

*2022-04-11*

I am paid until May 2022.  I am unable to read any articles.  I have logged out and logged back.  Paid for a year beginning in May 2022.  Restarted my phone.

### 2/5 — Obituaries

*2021-08-06, version 6.5.9*

Obituaries haven’t been updated in a month

### 3/5 — Sports

*2021-03-30*

Put in a Shotwell Stadium schedule.  For example: Never see schedule of soccer playoff games scheduled for the stadium. Two area games today fir AHS district teams!!

### 1/5 — Says different price.

*2021-02-17, version 6.3.0*

This app claims that upgrading to a subscription is $5.99 and it’s trying to charge me $9.99. There’s a problem here.

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible new app

*2025-01-07, version 7.14.0*

I am used to reading the ARN on my iPad but this ew app is awful. I want to go back to the old version.

### 1/5 — Cannot see billing

*2024-12-03*

App does not allow you to. See your bill!

### 1/5 — Can’t read one article without an ad

*2024-02-06*

Long term subscriber and have used the app for years.  Since the announcement that the physical paper will not be delivered,  the app frequently refuses to open, or-even worse-will break to an ad multiple times while reading one story.

Bring back my print copy.

### 1/5 — Abilene Reporter News eedition

*2023-11-22*

Please go back to the old app. We can’t even get the paper to read any more. About the time we figure out the new app, you change it. So frustrating!

**Developer response:** Hello,

Thank you for using our app and providing your feedback.  We have resolved the eNewspaper pinch and zoom issue you have identified, and your comments played a part in it.

We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are still experiencing any issues. 

Thank you.

### 1/5 — Pop up advertising

*2023-11-11, version 7.3.2*

CANNOT STAND YOUR NEW POP UP ADVERTISING SCHEME!  The paper is full of advertising WITHOUT UNCONTROLLABLE POPUPS

### 1/5 — Abilene Reporter News eedition

*2023-11-10*

Why does this new app get to the middle of the paper then freeze every day?  Go back to the old app. This one has too many problems.

**Developer response:** Hello,

Thank you for using our app and providing your feedback.  We have resolved the eNewspaper pinch and zoom issue you have identified, and your comments played a part in it.

We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are still experiencing any issues. 

Thank you.

### 1/5 — Abilene Reporter News eedition

*2023-11-05*

The new app is not working. Now it just freezes up all the time. Go back to the old app.

**Developer response:** Hello,

Thank you for using our app and providing your feedback.  We have resolved the eNewspaper pinch and zoom issue you have identified, and your comments played a part in it.

We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are still experiencing any issues. 

Thank you.

### 1/5 — Abilene Reporter News eedition

*2023-10-25*

This new app is very difficult to use. I can’t even find the newspaper most of the time. It wants to show USA Today. It won’t zoom like it used to. Bring the old app back.

**Developer response:** Hello,

Thank you for using our app and providing your feedback.  We have resolved the eNewspaper pinch and zoom issue you have identified, and your comments played a part in it.

We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are still experiencing any issues. 

Thank you.

### 1/5 — Abilene Reporter News eedition

*2023-10-21*

This new app is very difficult to use. I can’t even find the newspaper most of the time. It wants to show USA Today. It won’t zoom like it used to. Bring the old app back.

### 1/5 — Horrible!

*2023-10-03*

This app is terrible’ Absolutely hate iit!  Pay for subscription and still have ads.  Old app much better and user friendly. Bring back old app or at least give subscribers a choice.

**Developer response:** Hello,

Thank you for using our app and providing your feedback.  We are currently working on resolving the eNewspaper issue you have identified, and your comments played a part in it.

We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are still experiencing any issues. 

Thank you.

## Most praised reviews (10 highest-rated)

### 5/5 — Excellent

*2020-11-01, version 6.1.4*

Love this app

### 5/5 — Great

*2020-10-20, version 6.1.4*

Great

### 5/5 — Just the News and Nothing but ...

*2020-04-05*

Honest release of truth withou a lot of hype

### 5/5 — Keeping Up

*2017-05-13, version 4.12.1*

I was born in Abilene but have not lived there since 1958 and currently am in Georgia. Still keep up with the "goings on" through the Reporter News app. Use it frequently. Great job.

### 5/5 — Great!

*2017-01-22, version 4.5.0*

Keeps us informed!

### 5/5 — ARN

*2017-01-20, version 4.5.0*

Love this paper! Even though I no longer live in the delivery area, I read it online. One of the best papers ever, makes me remain connected to home in The Big Country!

### 4/5 — Traditions

*2026-06-08*

I’ve read the ARN daily for decades, and I’m happy with the ease of access of the e-newspaper on my iPad.

My biggest concern is the bias of the AP and misleading headlines. I know to take misinformation with a grain of salt but some folks may naively believe far left articles.

I’m also disappointed that Letters to the Editor are no longer included - that was sometimes the best part!

I miss weekly columns by Sharon Randall but enjoy Bill Tinsley’s.

And I share screenshots of a comic daily with a grandson - which is special to me.

I also enjoy the puzzles! 😊

May God bless the USA and the Freedom of the Press,
~ Diana HM

### 4/5 — It’s awful.

*2023-10-06*

I loved the previous one. This one is jerky and hard to read. I don’t like it at all.

This is an update to the above review:  thanks for the tweaking you have done, it’s a lot better now. I like to read the e newspaper, not all the other stuff and now it’s easier to read. If you could make the margins wider and more natural that would be good, but if not I can live with the changes!

**Developer response:** Hello,

Thank you for using our app and providing your feedback.  We are currently working on resolving the eNewspaper issue you have identified, and your comments played a part in it.

We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are still experiencing any issues. 

Thank you.

### 4/5 — Abilene Reporter News

*2022-10-30, version 6.12.5*

Under tremendous duress, ARN soldiers on.

### 4/5 — Needs Better Navigation

*2021-09-29*

The app needs a new menu for better navigation. To find the comics and puzzle section I have use a google link.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*