# ABIM Physician Portal — user reviews > 27 indexed App Store user reviews of ABIM Physician Portal by American Board of Internal Medicine, rated 4.70/5 from 994 ratings. - Source: https://appshunter.io/ios/app/abim-physician-portal/id1542373943/reviews - App overview in markdown: https://appshunter.io/ios/app/abim-physician-portal/id1542373943.md - Rating breakdown: 5★ 848 · 4★ 76 · 3★ 18 · 2★ 6 · 1★ 46 ## What do users think of ABIM Physician Portal? Overall sentiment: negative **Pros** - 📱 Convenient access to assessments on-the-go - ✅ Web version works reliably **Cons** - 🐛 Frequent crashes requiring reinstalls - 🔐 Persistent authentication and credential failures - ⚠️ Token request errors (80% of the time) - 🔄 Endless login loops and redundant authentication - ❌ App frequently shows 'failure' messages - 📵 Intermittent access to LKA questions - 🚫 Not optimized for iPhone use - 🎯 Clunky navigation and poor UX - 📺 Limited portrait-mode display only - 🛑 App crashes mid-question - ⏳ Spinning pinwheel/loading issues during registration - 🔧 Poor customer support responsiveness **Commonly reported bugs** - Token request failed error - Wrong credentials error despite correct login - Endless login loop requiring app reinstall - App crashes when accessing questions - Registration page fails to load (spinning pinwheel) - Sign-in button unresponsive - LKA dashboard fails to display - App signs out unexpectedly - Update installation failures - Incompatibility with iPhone despite iOS availability **Most requested features** - Media compatibility for all LKA questions - Landscape mode support - Improved navigation to questions - Better credential management to prevent repeated logins ## Newest reviews (15 of 27) ### 1/5 — Worst App on the Apple store *2024-05-28* For the amount of money ABIM charges, I expected a much better app. Not intuitive to use and it doesn’t work most of the times I have some downtime and want to answer a few LKA questions. I have to log on to the computer to complete my assessments ### 1/5 — Unreliable *2024-04-27* This app hardly ever works. LKA token continuously fails. This is essential for our certifications, get your stuff together guys ### 1/5 — Still glitchy *2024-03-31* I have not been able to access the LKA. It says token failed. I deleted and reinstalled the app without success. ### 1/5 — Token request fail *2024-03-30, version 1.3.1* That is what the app says 80% of the time ### 1/5 — Terrible app *2024-03-27* I can hardly ever get it to work properly. It continues to show “Token request failed”. This app has always been very glitchy and often difficult to get to the actual LKA questions. ### 1/5 — Can’t access MOC questions *2023-03-31* After logging into the app, there’s another redundant log in for the LKA dashboard to answer MOC questions. This second log in reports an error message “TOKEN REQUEST FAIL” Also why does the app only display on portrait mode? ### 1/5 — Should be zero stars. *2023-02-21* After mult failed tries, finally got to the LKA dashboard only for app to sign me out when I tried to open a q. Seems not worth it if it’s going to freeze in the middle of a q. ### 1/5 — Glitchy *2022-12-01, version 1.0.7* Very Glitchy App. LKA dashboard does not show up half the time and when it does 50% of the time it shuts off when you are trying to get to the questions. When it works it is fine. Past 3 days I have not been able to get on it on several tries. ### 1/5 — Can’t sign in *2022-03-24, version 1.0.6* Despite having the right username and password, app won’t allow me to actually click “sign-in” ### 1/5 — Doesn’t work. *2022-01-29* Still can’t open or login. ### 1/5 — Spinning wheel *2022-01-21, version 1.0.5* Can not register ### 1/5 — 6 months later, still unable to register *2021-12-19* May be a good app. How will we know if it is inaccessible? Frustrating that is still the case over 6 months later. ### 1/5 — Can’t register *2021-07-27* Downloaded the app, but unable to register. Clicked on first time user to register, then next page is just blank and not loading anything. ### 1/5 — Doesn’t work *2021-07-20* Unable to register… just a spinning pinwheel… I should go into app engineering… at least I’d make sure something works before releasing it. ### 1/5 — Doesn’t work *2021-07-18, version 1.0.1* Tried to register. Perpetually spinning pinwheel. Tried with WiFi and cellular. ## Most critical reviews (10 lowest-rated) ### 1/5 — Never works *2024-10-29* This is the most useless broken all the time garbage I have ever used ### 1/5 — Terrible *2024-10-23* Very buggy. Rarely works and the feature set is limited when it does. ### 1/5 — Works intermittently. *2024-09-25* Sometimes it works — other times it shows “failure” and you have to keep re-logging in !!! It’s 2024 —it cannot be that difficult to program a fix for the app !!! ### 1/5 — Useless App and no Support *2024-09-18* Signed up for LKA and hoping to use this app to answer questions during down time. The App Crashes and shows “Failure” all the time even after multiple delete and reinstall. Poor customer service when you call in. If you want physicians to support ABIM and become members please extend us the courtesy not to waste more Of our precious time. ### 1/5 — I can’t access the questions *2024-09-02* I’m stuck in an endless loop of logging in, clicking on my assessments, then being asked to log in again. I’ve deleted and reinstalled this app several times. It’s so useless. ### 1/5 — Terrible app *2024-07-25* I can hardly ever get it to work properly. It continues to show “Token request failed”. This app has always been very glitchy and often difficult to get to the actual LKA questions. ### 1/5 — Not working *2024-06-05* I can log in on the web just fine, but the app consistently states “wrong credentials” ### 1/5 — Frustrating *2024-06-04* I was notified that there is an updated version of the app, but the attempt to update wasn’t successful. I deleted then added the app, and now my credentials no longer work. Even before deleting the old app, I couldn’t access my longitudinal knowledge assessment on my iPhone. You can do better, ABIM. The ABP app works great! ### 1/5 — Get your act together ABIM *2024-06-02* What exactly do we pay you for, ABIM? You give us nothing tangible, and bleed us on your taxes. You can’t even maintain the security of our personal information or make a functional web app. Pathetic. ### 1/5 — Useless *2024-05-29* This app is useless. It has been unable to access my data every time I’ve tried to use it. My credentials are correct as I am able to use the web version, but cannot access any of my LKA or other info on the app. Unless this is remedied, there is no reason to download this app at all. ## Most praised reviews (2 highest-rated) ### 4/5 — Agree *2025-05-20* Frequent crashes. Told to delete and reinstall. Which I have to do with nearly each use. Told by support, “not designed for iPhone, use your desktop.” ### 3/5 — Not bad *2025-04-06* So nice to have everything at my fingertips when I’m on the go. Just wish all the LKA questions (particularly media in them) were compatible with the app. It’s a little clunky getting to the questions too. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*