# ABK Mobile Banking — user reviews > 63 indexed App Store user reviews of ABK Mobile Banking by Al-Ahli Bank of Kuwait, rated 4.60/5 from 1,476 ratings. - Source: https://appshunter.io/ios/app/abk-mobile-banking/id942856310/reviews - App overview in markdown: https://appshunter.io/ios/app/abk-mobile-banking/id942856310.md - Rating breakdown: 5★ 1,227 · 4★ 87 · 3★ 38 · 2★ 25 · 1★ 99 ## What do users think of ABK Mobile Banking? Overall sentiment: positive **Pros** - 👍 Smooth and user-friendly - 🚀 Fast and responsive - 🔒 Secure banking experience - 💡 Useful new features - 👍 Great customer service **Cons** - 🐛 Occasional crashes and bugs - ⏱️ Slow app loading times - 🔋 High battery consumption - 🌐 Compatibility issues with some devices **Commonly reported bugs** - Login screen freezes - App crashes when trying to update - Inability to redeem loyalty points - Syncing issues with online banking **Most requested features** - Dark mode option - Improved transaction history and analytics - Biometric login support for all devices - Enhanced notification system ## Newest reviews (17 of 63) ### 3/5 — Finally App is fixed *2025-12-17* Finally, the app is working properly. I was unable to use it on my iPhone 17 Pro Max, and I couldn’t redeem my loyalty points at all. I contacted customer support and sent an email, but unfortunately there was no follow-up or response. I’m glad the bug has been fixed, but I’m disappointed with the customer service experience. ### 5/5 — Amazing app the best out there at the moment *2025-03-12* Love the new update 😍 **Developer response:** Thank you for your positive feedback! 😊 We’re thrilled to hear you’re enjoying the new features and design. Your support motivates us to keep improving and delivering the best digital banking experience. If you have any suggestions, feel free to share by reaching out to us on Ahlan Ahli at 1899899, international number +965 22907222 —we’re always listening! Best regards, ABK ### 5/5 — Amazing upgrades *2025-03-06* In love with the change ### 5/5 — Nice app *2025-03-06, version 5.0.4* Great ### 5/5 — جميل *2025-03-06, version 5.0.4* جميل جدا ### 5/5 — Nice app *2025-03-06, version 5.0.4* The Best ### 5/5 — Nice app *2025-03-06* Love new update ### 5/5 — ممتاز *2025-03-06, version 5.0.3* ممتاز ### 5/5 — تقييم *2025-03-06, version 5.0.3* الابلكيشن وااااااييييييد خييييييالي ### 5/5 — Bo maryam *2025-03-06, version 5.0.3* I like the new app ### 5/5 — Ahli bank of Kuwait *2025-03-06, version 5.0.3* It’s amazing bank in Kuwait ### 5/5 — Nice *2025-02-09* The journey and new look is wonderful 💯 ### 5/5 — New update *2025-02-09* Nice update ### 5/5 — تطبيق مميز *2025-02-09* Link pay is good ### 5/5 — افضل تطبيق *2025-02-09, version 5.0.2* جميل ال dark mode 👏🏼 ### 5/5 — experience is great *2025-02-09, version 5.0.2* new features are exceptional 😍😍😍 عجييييب ### 5/5 — Kalazmi *2025-02-04, version 5.0.2* Perfect ## Most critical reviews (10 lowest-rated) ### 1/5 — Error logging in *2026-09-05* Even if you keep updating your password as it’s appearing when you are trying to login,, same issue reappears again and again after few days !!!! ### 1/5 — Update every two days…. *2026-03-31* Tired of updates ### 1/5 — خدمه متطور وسريعة *2025-12-02, version 8.9.5* بنك الاهلي مميز جدًا ### 1/5 — Worst Bank Application *2025-01-29* Literally the most outdated bank application ever, the UI is so bad and old, I never receive any notifications about any deposits or withdrawals that happen on my accounts, and the app is always glitchy **Developer response:** Dear Customer, We’re sorry to hear that your experience with the app did not meet your expectations. We truly appreciate your feedback and are continuously working to enhance performance and user experience. We’d love to understand more about the issues you’re facing so we can assist you better. You can contact Ahlan Ahli at 1899899 (for calls within Kuwait) or +965 22907222 (for international calls), and our team will be happy to support you. Rest assured, we will be on top of this. If the issue has been resolved and you’re satisfied with the improvements, we would greatly appreciate it if you could reconsider your rating, as your feedback helps us enhance the app and provide a better service. Best regards, Al Ahli Bank of Kuwait ### 1/5 — Broken update *2024-12-16* Version 4.2.5 is broken. Stuck on the logging-in stage. Uninstalled and reinstalled but no change. This bank can do better! **Developer response:** Dear Valued Customer, The issue has been fixed, please try again or contact us on 1899899 to check and solve the issue. Best Regards, ABK 1899899 ### 1/5 — Worst bank app ever existed *2024-12-05* Why is it so bad ? ### 1/5 — Update your app *2024-05-02, version 4.1.4* The application interface is ugly and is not modern / flexible as other Kuwaiti banks ### 1/5 — Many bugs *2024-04-29* App doesn’t update or work when traveling outside Kuwait. Useless when one needs it the most. **Developer response:** Dear Valued Customer, Please contact us on 1899899 to check and solve the issue. Best Regards, ABK ### 1/5 — Very bad *2023-12-10* When am outside Kuwait I can’t login via the app unless I use VPN. Now after last update I can’t login when I use VPN and I can log in normal. Every time there is an issue. **Developer response:** Dear Customer, We’re sorry to hear that your experience with the app did not meet your expectations. We truly appreciate your feedback and are continuously working to enhance performance and user experience. We’d love to understand more about the issues you’re facing so we can assist you better. You can contact Ahlan Ahli at 1899899 (for calls within Kuwait) or +965 22907222 (for international calls), and our team will be happy to support you. If the issue has been resolved and you’re satisfied with the improvements, we would greatly appreciate it if you could reconsider your rating, as your feedback helps us enhance the app and provide a better service. Best regards, Al Ahli Bank of Kuwait ### 1/5 — Sluggish and unpredictable *2023-08-12* Very slow and unpredictable. ## Most praised reviews (10 highest-rated) ### 5/5 — ممتاز *2025-10-09, version 8.9.1* التطبيق ممتاز ولكن بطئ عند الفتح ### 5/5 — شكرا لكم *2025-09-27, version 8.9.1* شكرا لكم ### 5/5 — اجمل وأسرع الطرق للحساب البنكي *2025-09-09, version 8.6.0* بنك لبق وسريع الاستجابة مع دعم العملاء ### 5/5 — Maher *2025-07-08* It’s amazing application very helpful very easy **Developer response:** Thank you, Maher! We’re thrilled to hear you’re enjoying the app and finding it helpful and easy to use. Your support means a lot to us! ### 5/5 — App *2025-07-01* Great app thank you jahra staff reception for helping me ### 5/5 — تطبيق ممتاز *2025-06-27, version 7.0.1* التطبيق سريع وفيه كل شي احتاجه كعميل. طاقم الفرع الرئيسي علمني عليه ومن يومها وانا مرتاح عليه. قواكم الله 👍🏻 ### 5/5 — The best banking app out there *2025-06-25* Fast simple and amazing **Developer response:** Thank you for your positive feedback! 😊 We’re thrilled to hear you’re enjoying the new features and design. Your support motivates us to keep improving and delivering the best digital banking experience. Best regards, ABK ### 5/5 — ممتاز *2025-05-25, version 5.0.10* ممتاز ### 5/5 — ABK APP *2025-05-19* The new app is way better than the old one! **Developer response:** Thank you for your positive feedback! 😊 We’re thrilled to hear you’re enjoying the new features and design. Your support motivates us to keep improving and delivering the best digital banking experience. Best regards, ABK ### 5/5 — Amazing app *2025-04-17* The best app out there in terms of banking in Kuwait GOODJOB 🙏 **Developer response:** Thank you for your positive feedback! 😊 We’re thrilled to hear you’re enjoying the new features and design. Your support motivates us to keep improving and delivering the best digital banking experience. Best regards, ABK --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*