# Able: Weight Loss Diet Plan — user reviews > 50 indexed App Store user reviews of Able by Ruby Labs ltd, rated 3.83/5 from 2,234 ratings. - Source: https://appshunter.io/ios/app/able-weight-loss-diet-plan/id1554785834/reviews - App overview in markdown: https://appshunter.io/ios/app/able-weight-loss-diet-plan/id1554785834.md - Rating breakdown: 5★ 1,608 · 4★ 17 · 3★ 12 · 2★ 19 · 1★ 589 ## What do users think of Able? Overall sentiment: negative **Pros** - 💪 Effective weight loss - 🤖 Helpful coaches - 🔍 Detailed tracking - 🤩 Positive results **Cons** - 🤑 Expensive subscription - 🤖 Unhelpful customer service - 🔒 Difficult to cancel - 🤯 Unauthorized charges - 🤔 Unreliable app functionality **Commonly reported bugs** - Calorie tracking issues - Subscription cancellation problems - Account access difficulties **Most requested features** - More flexible meal plans - Improved app stability - Easier subscription management - Better communication with coaches ## Newest reviews (10 of 50) ### 2/5 — Not worth it :( *2022-12-23, version 2.2.1* I purchased Able back in May with high hopes. the Calorie counter isn’t as efficient as other apps, and the fitness sync with Apple Health didn’t work. Communication with my coach was unhelpful. It cost $19 a week. After two weeks, I canceled my subscription online via website. I didn’t find out until today that my cancellation didn’t go through, and I’ve been being charged $19 a week for the past 6 months. I spoke with a representative about a refund and an official cancellation, and they were very nice and understanding but they said they were unable to issue a refund, but kindly suggested that I file a claim with my bank. I feel bad, because this app has a lot of potential. Unfortunately, this potential was unmet for me so far. ### 1/5 — Fraudulent app, steals money if customers doesn’t catch on *2022-07-27, version 2.2.1* After canceling my subscription they decided to accidentally turn my subscription on without my knowledge and charged me over $450. Also trying to get a hold of someone was so misleading, whole lot of robots to answer your questions. I didn’t talk to a real person till about 3 business later but, by then I had already contacted my bank to investigate charges from the app and the $ was refunded to me. Just beware they might “accidentally” turn your subscription on too. ### 1/5 — Reeks of a Scam *2022-07-25, version 2.2.1* Did a trial week of this app to see how I like it. The app makes it EXTREMELY difficult to cancel your subscription, purposely making you jump through hoops and click on sketchy links to cancel. I did not find the app very useful but wasn’t able to cancel in time to avoid being charged $19 because the link to cancel my subscription was “faulty” every time I tried, and it took customer support several days to get back to me regarding the issue, by which time I had already been charged a fee for a second week. In addition, I purchased a $15 meal plan when I signed up for the app that was never sent to me. Customer support team was very nice and refunded me $15 for the meal plan, but I still did not get a refund on the $19 to make a full refund of $34 that I paid (aside from the discounted trial week). On top of that, as soon as my subscription was officially “cancelled” I was unable to access the app at all, even though I had been charged the $19 for a billing/subscription period that was supposed to last several more days! This made it even more difficult to contact support to finish the process. Basically wasted $19 on absolutely nothing. Whole thing seems very offhandedly scammy and just took up a lot of extra time battling customer support. ### 1/5 — More bad service experience *2022-06-19, version 2.2* I had a similar experience to what others are reporting. I decided the day I looked at the app that it wasn’t for me, so emailed them to cancel. I’ve been charged $19 twice while I have no response to my request to cancel. I see here they are giving a link to go to for help, which looks like more scamming because the address is almost impossibly long. But I went there and found a cancellation option. It remains to be seen if it works and I guess I am out $38. Hopefully, I’ll save someone else from the same experience. ### 1/5 — Trick then don’t support *2022-06-19, version 2.2* Downloaded the app and went through the questionnaire. Pretty quickly decided this wasn’t the route for me so I unsubscribed the same way I subscribed— through my Apple account. I never went through any other platform but when I got charged and reached out to support, was told I also needed to cancel my “web subscription???” Back and forth with support and they act like they’re doing me a favor by canceling something I never signed up for and then referencing their “EULA which prohibits refunds of all purchases.” Scammers. ### 5/5 — Life is a trip! *2022-05-31, version 2.2* I’m thoroughly enjoying Able. I’m investing time in recognition that self-care so important to well-being. I started with one 28-day challenge (fitness) and plan to go on to another (IF) when I finish the first. I found especially helpful the fitness challenge recommendation (found on Day 2, page 5) on what types of food (eg, protein) I should have on hand and how many of each. It helps with meal planning. The advice in the F challenge is well-organized, thought provoking and helpful. I wish everyone the best in moving forward on the journey to better health! ### 1/5 — scam in order to charge credit card *2022-05-30, version 2.2* Do not download this app unless you understand they make it impossible to cancel subscription. I signed up for free 3 - day trial and never ended up downloading the app. I attempted to cancel the subscription so as not to get charged but there was no history in my Apple Subscriptions. Finding the website is difficult and the only options are to speak with a bot by way of automated prompts so you can never actually explain the issue. I thought I had successfully canceled the app but noticed in my bank statements they were charging me 2-3 times a months, including 3 times the first week of the free trial. In total, while trying to cancel, I’ve been charged over $400 and once I finally was able to get a person to email me, they refused to offer a refund and now I have to go through the process of reporting unauthorized charges. I was relieved but disappointed to read all the reviews of people with the same experience with Able - demonstrating a pattern of this type of fraudualent practice. Buyer beware! ### 1/5 — No refund if charged incorrectly!!! *2022-05-30, version 2.2* I cancelled my subscription in January through the Apple store and when I check recent subscriptions it’s no where to be found. Also I found on my bank statements that they have charged me three times 19$ each in May only 6 days apart… i have been trying to talk to customer support but all they could say so far is an automated message with the disclaimer of all sales are non-refundable. Try to log into the app to stop subscription again and it says I need to change my password. Get the link to change it and it redirects me to an error page. So I’m unable to get into my own account and stop these charges. ### 5/5 — Super Responsive & Outstanding Guidance *2022-05-20, version 2.2* My coach Lauren has been wonderful. She is always quick to respond with the greatest tips, tricks, and ideas to support me. She took a deep dive into my patterns and behaviors to really understand me prior to making helpful suggestions. If you are considering a coach, consider Lauren, you’ll be glad you did! ### 1/5 — Beware! *2022-05-18, version 2.2* I paid the full suggested price for the “trial”, got started with a coach, answered all of the questions, and things were going great. Today I was billed for the first week as expected, and everything on the app had reset. I was assigned a new coach and lost all of the information I had been sent. (meal plans, workouts, etc.) I contacted customer service, and they refused to refund my money for this paid week, and would only cancel my subscription. I feel like this isn’t okay, because I wasn’t even able to use the app the first day after realizing I was essentially just going to be starting over. I am very disappointed, because I had a really good things going, and all of the progress was lost. I would recommend using a different app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app to download ever *2023-02-21, version 2.2.1* If I could give this app 0 stars I would. It cost $19 PER WEEK. Which is absolutely INSANE. This app does nothing for you expect charge you an insane bill. BUT the worst part is that you won’t even notice that the app is charging you until it’s been about a month in, WHICH IS $80! THIS APP IS A SCAM!!!! I downloaded it to see what it’s about and you have to send in a donation for the first week, which I did. After that I decided that the app wasn’t for me, so I deleted it. Then, WITHOUT MY CONSENT, this app charged me $19 PER WEEK for about two months. Then, I canceled my subscription in December 2022. And bam, today, in February 2023, it charged me again. This charge was again without my consent and AFTER I canceled my subscription. PLEASE WHATEVER YOU DO, DO NOT DOWNLOAD THIS APP BECAUSE THEY WILL TAKE YOUR MONEY WITHOUT YOUR CONSENT AND YOU WILL HAVE THE WORST AND MOST FRUSTRATING EXPERIENCE EVER!!!!!!! ### 1/5 — Not worth it. *2023-02-12, version 2.2.1* I download this app for my son. They promise with the premium plan to email the meal plan on 30 minutes. Never got it. When we would try to type in food in the calorie tracker it would say “ oops we can’t sauce that have you tried using a different option”. It does produce the item if you scan the barcode. It for things like egg, or bananas, chicken etc. they give you nothing. It did email about the issue and got automated responses each time. If nothing happens to fix these issues in the next 48 hours I’m canceling. ### 1/5 — STAY AWAY *2023-01-27, version 2.2.1* This app and company is a total scam!!! Do not download this app! You can find a way better use through a different app. This company has been charging me $19 SINCE THE END OF JUNE. I started the trail back in June and tried canceling my subscription multiple times in order to avoid the charges. I assumed I had succeeded and went away and deleted the app off my phone, confident that my subscription and account was canceled, I was very wrong. I kept seeing this $19 charge on my account and thought that it was something to do with my Apple account because the charge on my bank statements just stated app. And the address. After looking through my apps and my subscriptions I realized that this was not a charge I had authorized. I’ve been trying to get in contact with their costume support to get a refund but I’ve heard nothing so far. I’ll update if I hear anything. Overall DO NOT download this app! It is a scam! Stay away!! ### 1/5 — Awful Experience and Terrible Customer Service *2023-01-06, version 2.2.1* This app is not based in the US so all the coaches don’t get back to you in a timely manner and by the time you get a reply, days have passed and it’s irrelevant. After a month of back and forth and basically just being told “get more rest and drink more water” I cancelled my subscription. The real kicker is I’ve still been charged every month since. You have to download “WhatsApp” to get ahold of customer service and again wait until they’re online, which is almost a 13hr difference. I asked for my money back and was credited for 2 months. TWO. I asked why I was unable to receive my money for the months I was charged after canceling my subscription and was told, “Possibly its because we are getting all of our records transmit to a different database that's why it happened and we sincerely apologize for that”….what does that even mean?? Still never refunded my full amount paid. Trash app/service. 0/10 DO NOT RECOMMEND. ### 1/5 — Total Scam *2022-12-07, version 2.2.1* They’ve been billing me for half a year I can’t log into my account on the app even though I’ve changed my password seems like they freeze your account so they can continuously steal money and you can’t see your subscription and your bank can’t cancel the subscription unless you order a whole new debit card this business is a scam and just looking to profit off of people who actually intend to use the app for its purpose but the weight loss program is even worse than the subscription scam they don’t tell you anything and just expect for you to magically lose weight on your own because they don’t help at all. ### 1/5 — Insanely frustrating scam *2022-12-05, version 2.2.1* I would leave negative stars if I could. My experience is just like all of the other one star reviews- hooked by the $1 week trial, impossible to cancel. Then I find out I’m not only being ROBBED of $19 a month, but EVERY WEEK. I’ve given this useless app hundreds of dollars and just when I thought I finally straightened it out and canceled the impossible to cancel subscription back in July, I find they’ve began charging me that $19 every other week since November 18th. This app is purely to scam vulnerable people out of their hard earned money for God knows how long. ### 1/5 — Scam!!! Do not give them your cc info!!! *2022-11-13, version 2.2.1* For MONTHS I have been trying to cancel through them. I tried the $5 trial period and very conveniently one of the coaches through the app would not be available for the exact period of my $5 trial period. This is when I first realized this app was probably a scam. Anyway, I continue to try to cancel and it was so difficult but I got an email saying I was all set and I thought it was done. Nope! FOR OVER A YEAR I HAVE BEEN BACKCHARGED $19 A MONTH! I have emailed and emailed and emailed and no one responds and it is so infuriating. I am so done! This is the worst thing that has ever happened to me and they get away with stealing my money. ### 1/5 — DON’T DO IT - THEY CONTINUE TO BILL ME AFTER CANCELLATION. *2022-11-06, version 2.2.1* I cancelled this subscription back in October 2021, I was assured I wouldn’t be billed any longer. I noticed in 2022 they billed me several times so I contacted them in June of 2022 again reiterating I was unsubscribed and not to bill me anymore, I asked for refunds for any previous months they’d billed me since October. I was told a second time I wouldn’t be billed any more, I just had another charge pop up for October 2022. I filed a dispute with my bank and I hope I can have them blocked from billing my accounts anymore. I’ve seen several other reviews stating this as well, this app is clearly a scam and they have shady business practices. Do NOT give them your card information. ### 1/5 — Scam *2022-10-31, version 2.2.1* I got this app early this month and I paid one dollar, and it said for the first month it would be a dollar and then 19 bucks . Thing is I’m a college football player and just wanted to see if this app was to show you what to do to gain in a certain a amount of time and I didn’t like it , so I deleted the app and I noticed 3 times now , after this app has been deleted and I only had it for seven days and didn’t even use it … they are charging my Apple Pay card 19 dollars ;almost everyday !!!! I need my money and they have no number to contact them . ### 1/5 — Being charged 6 months after I cancelled my free trial? *2022-10-25, version 2.2.1* I was going through my bank transactions and checking my finances after a large move, and noticed *7* transactions from September and October when I cancelled this back in March. They have refunded me which I appreciate however it’s disturbing and upsetting to know that it happened. They told me that they “acknowledge” my request for my add to removed from their database and that the process could take 30 days. They couldn’t tell me why it happened or how. Be careful with this one — also they charge weekly, it’s just not worth it. ## Most praised reviews (10 highest-rated) ### 5/5 — Scammed me and Took my money. *2023-01-03, version 2.2.1* I tried the trial and the app wasn’t for me, I then cancelled my subscription in the settings of my phone but it didn’t actually cancel it and I’d didn’t realize it was taking my money until later and had to figure out how to get it to stop taking my money. It took 19 dollars from me for 6 weeks which I never even agreed to and I lost a total and 114 dollars because of it. I am beyond frustrated. ### 5/5 — Love this app *2022-08-03, version 2.2.1* I am very grateful for this wonderful app because it has helped me significantly reduce my weight. ‌ I'm tired of calorie consumption and counting,  which is the key to successful dieting and exercise regimen! However my personal coach explains me everything - what I can eat or not. I've achieved what matters most - an ideal body mass index (BMI).  No complications so far from all those months of hard work either. Recommend this app and his wonderful coaches for everyone who wants to lose weight. I achieved my ideal body size! ‌ ‎ ‭⁣⁣⁣⁣　 ⁣⁣⁣⁣　‎ ‭ ### 5/5 — My successful weight loss journey *2022-08-03, version 2.2.1* With the Able app, you can track your calories and weight in anytime with a personal nutritionist by chat. The input text is about how this new weight loss application has everything that one needs to know about their diet or wanting more energy - which includes information on what foods are good for different moods as well! The output sound very enticing because it tells us all these benefits without even having too much info upfront already... The journey to weight loss can be tough, but this app makes it easier than ever before!  It's so user-friendly and the ability for you track your progress while also receiving nutritionist advice will help keep those pounds coming off.  Give yourself 5 stars today if that sounds good on paper too :) ### 5/5 — Stay healthy and fresh *2022-08-03, version 2.2.1* The best way I have found to manage my weight is through this app. With the help of it,  not only am i able stay on track with what foods should be restricted or added into our diet but also get advice from experts who are knowledgeable about nutrition and food plans that work for us personally!‎ ‭ This really has made losing excess pounds easier than ever before- recommend giving them a shot yourselves if you're struggling too! This program by far has been one of most helpful tools in achieving dietary goals. ### 5/5 — Thanks for the app *2022-08-03, version 2.2.1* I have been very satisfied by Able's service! The app is great and easy to use,  with my coach helping keep me on track during new eating habits while also being thoughtful enough that I didn't need any extra motivation from them. They provide plenty of options besides just running outside -- information they provided saved time in research for when you're looking into how best maintain your healthy lifestyle at home through simple advice such as eating mindfully.  This really encouraged me even more than before using Able because now it feels like there are no excuses not make good choices anymore ### 5/5 — My weight gone without any effort *2022-08-03, version 2.2.1* The best app I've ever seen to help you lose weight is here. Other apps tell me they can make it easier,‎ ‭ but this one really works and has such an interesting approach!  In just 10-15 days of using it with the coach my 5kgs were gone without any effort on my part - all thanks in making some changes that are tailored especially for people like myself who have limited time or energy because we're sick often too. .　.  And if even half are as successful there's no limit as far reaching potential good will come from those whose talents are being used efficiently instead  　⁣⁣⁣⁣　⁣⁣⁣⁣ ### 5/5 — My diet plan is amazing *2022-08-03, version 2.2.1* We know it's hard to lose weight and come by a tool which can help you in your goal.  But I'm here with great news for all those struggling! This app Able does provide everything you need - diet plans with step-bypasses on how they work, plus support from coach when needed; no guessing games about whether an item fits into place or not because there are different options available. Plus this app always gives an option of contacting customer support or coach if something doesn't feel right while following through inside the program because sometimes things happen ### 5/5 — Lose weight a lot easier now *2022-08-03, version 2.2.1* The able app is the perfect way to stay on top of your health.  It can help you plan out healthy meals,  track what foods are going into each meal or snack so that it's easier than ever before!  I use my coach for this purpose because she takes care all those little details like cooking times and storing ingredients properly - making sure there isn't anything left missed in between steps on our journey towards weight loss success.‎ ‭ It's never easy to maintain your weight while still enjoying delicious food, but it just got a whole lot easier with this app. Learn how you can have healthier options at dinner and find out which recipe will make sure that those extra calories don't add up! ### 5/5 — My successful weight loss journey *2022-08-03, version 2.2.1* With the Able app, you can track your calories and weight in anytime with a personal nutritionist by chat.  The input text is about how this new weight loss application has everything that one needs to know about their diet or wanting more energy - which includes information on what foods are good for different moods as well! The output sound very enticing because it tells us all these benefits without even having too much info upfront already. .. The journey to weight loss can be tough,  but this app makes it easier than ever before! It's so user-friendly and the ability for you track your progress while also receiving nutritionist advice will help keep those pounds coming off.　 Give yourself 5 stars today if that sounds good on paper too :) ‌⁣⁣⁣⁣ ### 5/5 — I love it! *2022-06-28, version 2.2* I tried a couple of apps but found them too difficult to work with so I just gave up. Then one day, while browsing through the app store for something else entirely, my eyes landed on this little gem called "Weight Loss Diet Plan." The layout and descriptions interested me enough that after trying it out, ive been hooked ever since! What an amazing app! It has really helped me stay on track with my eating habits. Everything else about this program works like magic 😃 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*