# AbleTo — user reviews > 125 indexed App Store user reviews of AbleTo by AbleTo, Inc., rated 4.70/5 from 5,454 ratings. - Source: https://appshunter.io/ios/app/ableto/id1065052030/reviews - App overview in markdown: https://appshunter.io/ios/app/ableto/id1065052030.md - Rating breakdown: 5★ 4,462 · 4★ 587 · 3★ 179 · 2★ 59 · 1★ 167 ## Newest reviews (11 of 125) ### 2/5 — Exercises might need levels *2025-10-24* Relaxation techniques, breathing techniques, should have beginner intermediate in advanced settings. The inhale, hold, exhale, hold,… exercise moved rather quickly compared to relaxation breathing technique. The eight minute muscle relaxation also moved much faster than expected. I expected that exercise to build on the breathing exercise with an inhale while tightening the muscles, a hold period, then a relaxing of the muscles as I exhaled. Lastly, the review section indicated a title was optional yet I was required to put a title in before the submit button became active. ### 2/5 — Crashes a lot on my iPhone 13 *2025-04-03, version 6.0.5* This is a great app for content, but it crashes so much on my iPhone 13. ### 2/5 — Too glitchy *2025-03-11, version 6.0.5* I want to love this app but it’s too glitchy to properly enjoy it. I have to keep exiting and closing the app after every task I do. I have to do this as well for every individual habit I check off. Too annoying ### 2/5 — Great if it worked *2024-11-19, version 5.8.0* App doesn't allow login. Won't send email for password and fails to connect to support. ### 2/5 — Meditations require internet access *2024-10-03, version 5.7.7* This is a big problem when traveling, for example, being on an airplane and not being able to use relaxation and anxiety meditations. ### 1/5 — Don't let this happen to you! Do not use! *2024-10-01, version 5.7.7* When this app switched from Sanvello, they deleted years worth of my diary entries. They *claim* they sent every user an email, but they did not. If you value being able to look back on your progress, or just don't like being lied to by customer service, do not use. ### 1/5 — Horrible Service *2024-09-27, version 5.7.7* After it taking a week and being jerked around multiple times and being rescheduled, I was finally ready for my first session with a therapist only to be ghosted by her. When I complained, she claimed to have called and left me a voicemail, but I show no missed calls and have no voicemail. If I wanted to get ghosted and gaslit, I would have downloaded Tinder instead. ### 1/5 — Ableto disappoint *2024-09-22, version 5.7.6* Was forced to use this after sanvello shut down. What once offered 9 journal options, are now only 4. This is so disappointing. I don’t know what made this happen. But I will be deleting my account. Shame ### 1/5 — Able to *2024-09-18, version 5.7.6* I can’t get into this Ap. Why? ### 1/5 — BRING BACK SANVELLO *2024-09-09, version 5.7.5* Having to provide health insurance for tools that used to be free is absolutely absurd. Not to mention all of my tracking over the years of my thoughts, moods and improvements are just gone like that. I’m all for creating and testing new ideas, but don’t take away from what we already have. Sanvello is irreplaceable ### 1/5 — Schedule *2024-09-07, version 5.7.5* I can’t even schedule an appointment. What a waste. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not my favorite app *2025-04-30, version 6.0.6* I think that this app should be taken down because I have heard that is has been scamming people to get personal information from people with Learning Disabilities and I find it uncomfortable. Plus I don’t Trust Katrina Dolle the therapist because she had disrespected her patients and any one who Is going to see her, Don’t, she should be fired from her Job. ### 1/5 — Can’t finish signing in *2025-04-29, version 6.0.6* The app is frozen ### 1/5 — Messaging doesnt work *2025-03-25, version 6.0.5* Poorly made app ### 1/5 — If I could give zero stars I would *2025-03-24* Long story short, I used Pacifica->Sanvello for about 6 years or more. And it was such a frustrating process having to switch between apps during the buy-out and transition process. Now that AbleTo is way way past 6 months since Sanvello shut down completely and still lacks all the features Sanvello had, I am angry they didn’t keep the old developers and programmers to make this app even better than Sanvello. They bought out the app for no reason and gave users a worse experience. I have since changed to an in-person practitioner and use a notebook for my wellness tracking. For the other stuff (like chat groups, daily quotes, helpful tips, and meditations) I have to use other apps I already use. Such a bummer. I loved an all-in-1 app solution, kinda like how MyFitnessPal does it for physical health. ### 1/5 — Waste of Time *2025-02-20* This program is a joke. If you need help in any sort of timely manner, you won’t find it here. The process just to get told they wouldn’t accept me as a client took me months. The first consultation I signed up for never even called me. Then after finally getting a consultation that came through, I was told it would take 48 hours. It took 240. And don’t bother emailing support like suggested in the consultation because you won’t get an answer. The reasons they wouldn’t take me on weren’t even what I was seeking help for. You’re better off with BetterHelp if you need the flexibility of online treatment, because AbleTo won’t provide it. ### 1/5 — Wouldn’t let me make an account *2025-01-31, version 5.8.1* Wouldn’t let me make an account ### 1/5 — They do not care at all! *2025-01-30, version 5.8.1* I was unhappy with the last person (one appt only) I had with you guys and decided to be done with therapy. My doc talked me into it trying again and no one showed up! I was logged in my Time 9:30 am nobody. Then logged in 12:30pm my time. Nobody. You all are supposed help people???? ### 1/5 — Gutted *2025-01-27, version 5.8.1* I used the previous pacifa which then became sanvello and this is completely different and I am gutted I can no longer access as I don’t understand the whole insurance thing and am not sure if it is geared towards Americans or not? I selected no insurance as nhs was not an option and was told I couldn’t use the app and had to contact a local therapist etc that supports the app which is ridiculous and exhausting. I have adhd which makes this process even more complicated the app is confusing. I found the previous apps the most helpful out of all mental health apps and it really helped my mental health and i am now unsure where to turn for the meditations and social support I got on the previous versions, absolutely gutted that this whole thing has been changed the way it has ### 1/5 — Buggy and there is no ability to get help in the App *2025-01-06* The meeting time show up incorrectly. For the same meeting, it will show up as two different times depending where you look (no this isn’t a time zone related problem). In the app, there is no support or technical support. If you email them, you get no answer. Shocked this has a 4.9 star rating, given how broken it is. I got charged for a meeting that had the wrong time in the app. How do you expect me to attend a meeting when you are showing me the wrong time. I took screenshots of it and emailed them, but never got a response. What a joke! Never using this again. ### 1/5 — HORRIBLE!! *2025-01-01, version 5.8.1* I’ve tried SEVERAL times to set up an account to attend an appointment and the link keeps taking me to the login page instead of the page to fill in my information and set up a password. I have contacted support 3 times and have missed 2 appointments due to this! Customer service is of no help. Don’t waste your time with this service ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent support! *2025-11-04, version 6.1.1* My doctor “prescribed” this app and It was incredibly helpful. The mind-gut program has very helpful knowledge and exercises. The doctor and coach are both knowledgeable, kind and supportive. ### 5/5 — I absolutely have had a wonderful experience with this and my Practitioner. I *2025-06-04, version 6.0.8* I have so many more tools I didn’t know I needed. My practitioner is wonderful. The availability is great and this works if you’re committed. ### 5/5 — Awesome thanks *2025-05-22, version 6.0.7* Great info! ### 5/5 — Helpful and appropriated with addressing self awareness *2025-02-27, version 6.0.2* Thank you ### 5/5 — User friendly app *2024-12-06, version 5.8.0* The able to app is easy to navigate and use, with helpful resources and the UI/UX is well done 👏 and layed out in a way that logically makes sense. ### 5/5 — Thank you! *2024-12-05, version 5.8.0* Thank you, AbleTo for showing me how to breathe deep and do muscle relaxation activity to help me with the stress and anxiety I feel in my mind and body. ### 5/5 — Feeling normal again *2024-10-28, version 5.7.8* I’m on my fifth week of treatment sessions. I’m keeping logs of my treatment and writing about how I feel and my triggers that upset me. I am learning to have control and confidence again. My therapists were great, I’m looking forward to my newest therapist; however, my phone said spam… I am grateful to Ableto! ### 5/5 — Logging in gives me anxiety *2024-10-05, version 5.7.7* I love this app it has helped me but if I could change one thing about it , it would be the login process. I have to change my password every time I use this app. ### 5/5 — Satisfaction *2024-09-11, version 5.7.5* Im very happy with the progress so far even though this is new for me my couch Englande is helping me to get better and now i feel much happier than before Englande is very professional and has the knowledge to guide me through this thank you I’m very satisfied ### 5/5 — Good technique *2024-08-29, version 5.7.5* I haven’t gotten through all it but so far very inspiring and felt so much better. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*