# ABN AMRO Creditcard — user reviews

> 42 indexed App Store user reviews of ABN AMRO Creditcard by International Card Services B.V., rated 4.80/5 from 150 ratings.

- Source: https://appshunter.io/ios/app/abn-amro-creditcard/id557886337/reviews
- App overview in markdown: https://appshunter.io/ios/app/abn-amro-creditcard/id557886337.md
- Rating breakdown: 5★ 133 · 4★ 12 · 3★ 1 · 2★ 0 · 1★ 4

## Newest reviews (11 of 42)

### 2/5 — App simplicity

*2020-10-03, version 5.0.5*

As an expatriate you have to learn Dutch language, as you can’t have this app in English...

### 2/5 — 2FA risks and who is paying

*2020-06-03*

Another app which proposes 2FA (2-factor authentication) as a silver bullet - and is forced upon the customer without opt-out or choice (other than cancel the contract with ICS). Upon detailed analysis access to the ICS website is only safer (compared to browser access) on certain assumptions - and these are all to often ... wrong (see Bruce Schneier’s website on 2FA). More on the downside, the customer has to accept more restrictive usage condition. Guess who has to pay in case of any fraudulent transactions. These conditions are forced upon him too. It’s no longer contracts we sign, it’s app/s forced upon us which define the risks we take.
What really outraged me, the app downloads and shows “special offers”. The old one only knows if these downloads are carefully isolated from 2FA, and what gets shared with the guys behind the offers.
Last not least, my browser password had 12 characters, any type, and I could have used a longer one. The app forces you to use a 5-digit number. How much safer is this ?

### 1/5 — Utter crap

*2020-03-08, version 5.0.3*

Don’t get an ABN AMRO credit card if you are lucky enough not to need one. Worst thing I have ever experienced in my 20 years of having a bank account.

Chose life, not this.

### 1/5 — Language

*2020-01-20, version 4.4.1*

Is there no English option?

### 1/5 — Anti Europese App

*2019-11-02, version 4.4.1*

Ik woon en werk in het buitenland. De App kan, zoas zovelen reeds schreven, niet geactiveerd worden zonder Nederlandse postcode, belachelijk.

### 1/5 — Worst app ever

*2019-11-01, version 4.4.1*

Unable to pay. Tap on the pay button nothing happens. The app overall is super confusing. I will change credit card provider as this is crazy!

### 1/5 — Activering nog steeds niet mogelijk!

*2019-08-12, version 4.4.1*

Ik woon ook net over de grens in Duitsland. En tot nu toe is het nog steeds niet mogelijk de app te activeren met een Duitse postcode!!
Doe hier wat aan!!

### 1/5 — It’s only Dutch language

*2019-05-17, version 4.4.1*

If you don’t speak Dutch, it’s no use for you. You can’t change or choose the language like ABN AMRO banking app.

### 1/5 — Unable accept international post codes

*2019-01-09, version 4.4.1*

Try to use app but when filling details unable to enter international post code so can’t go further ....

### 2/5 — App is only available in Dutch.

*2018-09-08, version 4.4.1*

The app should be available in English.

### 1/5 — Errors on login

*2018-01-20, version 4.3.3*

I am getting more and more errors while I login to the app using iPhone 6s. I have some screen shots and I don’t know how to share with you guys. It’s annoying.

## Most critical reviews (10 lowest-rated)

### 1/5 — Unbelievably

*2025-12-01, version 7.6.0*

Unbelievably difficult

### 1/5 — Dumb dumber dumbest ICS

*2025-03-24, version 7.0.6*

Its next level bad. 6000€ of credit balance and the only thing the app nor the call center nor the online portal can do is transfer the credit balance back to bank account. Wow, feel like wasting your money? Then please trust ICS ABN Amro

### 1/5 — App not working after latest IOS update

*2023-02-24*

Plz fix issue

**Developer response:** We are sorry the app is not working after the iOS update, 2nanon6. Most issues are fixed when the app is removed and then downloaded and activated again. Can you try this?

### 1/5 — English version? No Apple Pay

*2022-01-25, version 6.3.5*

Is there an English version ? Where is Apple Pay support?

### 1/5 — Photo recognition software not working on newer phones

*2021-10-17*

So frustrating 😩. C’mon guys, at least address the problem and give us another option to verify our identity!

**Developer response:** The identification should work on most new phones, Gootonay. Sorry it doesn't work for you. If you don't succeed, please try another phone. This is safe because your phot won't be saved on the device.

### 1/5 — Available language

*2021-09-16*

People have been asking for English translation for years (see comments and reviews), yet the developers don’t care about this group of users. Disappointing.

**Developer response:** Sorry that you are disappointed, babakf79. We do have an English version of the app now. I can see that you still use version 6.3.2. The English version is available from version 6.4.2 and up. Can you please update?

### 1/5 — Only in dutch

*2021-07-03, version 6.3.0*

Old version was available in English. Now not anymore: why…? Please correct this flaw

### 1/5 — The app it’s not in English.

*2020-12-22, version 6.1.1*

The app it’s not in English. Please update it.

### 1/5 — Logout, logout and logout again

*2020-05-25, version 5.0.4*

Even after menu navigation app can logout and verification procedure shuld be done again.... with address, email and other confirmations

### 1/5 — Registration failure

*2020-03-08, version 5.0.3*

The app would update and would force you to register again! while you are in the middle of  a 3D secure step.
You’d register hoping to complete the payment but the app won’t see your session. You would go the whole checkout process again, and on 3D secure step you would find out, that the app wants you to register once again! And the payment is once again ruined.
As a result of this app 2 time failure, the airline tickets you were willing to pay for two times costs 50+ Euro more.

## Most praised reviews (10 highest-rated)

### 5/5 — Thanks

*2025-06-27, version 7.2.2*

Many thanks for your help.

### 5/5 — Werkt nog steeds niet..

*2019-09-05, version 4.4.1*

Ook ik woon net over de grens in Duitsland en werk in Nederland. Mijn voorganger van 12/08 heeft gelijk. Dit is makkelijk op te lossen.

### 4/5 — Simple functionality but works

*2020-03-10, version 5.0.3*

The app provides the essentials: balance and  transaction overview and log in with Face ID. Only available in Dutch but covers the basics.

### 4/5 — Een goede app

*2012-12-09, version 1.1.5*

Dit is een app waaraan ik al een tijdje nood had. Heel nuttig en simple. De eerste keer wanneer ik probeerde een geld automaat te zoeken werd ik uit de app gegooid, maar nu blijkt hij goed te werken.

### 3/5 — It works well but lacks Apple Pay

*2023-03-02*

The app works well for the most part but the card doesn’t support Apple Pay. Also adding search in like ABN AMRO bank app would be great.

**Developer response:** Thank you for your feedback, jmpopoca. We are aware of the wish to implement Apple Pay. Unfortunately it is not clear yet when it will be able to use it. As soon as it is possible to use Apple Pay we will announce it. It is possible to search within the transactions. You can see a loupe just above the transaction overview in the app.

### 3/5 — It took you a few years to implement Touch ID and Face ID

*2020-02-27, version 5.0.3*

You removed the possibility to use your app on several devices. Please consider letting customers chose their level of security before imposing your own CUSTOMER-UNFRIENDLY rules

### 2/5 — Great app just not now

*2024-07-07*

Doesn’t work when you want to pay through another app, then will only gives you the option to do a general transfer. Will work only after about 4 tries. Never had this issue prior to the last update.

### 2/5 — No English

*2021-12-25*

After such long time of the feedback asking for English version, nothing changes at all. Surprising.

**Developer response:** We have an English version of the app available from version 6.4.2 and up, hkmnikmhuk. Can you please update?

### 2/5 — Not intuitive

*2021-08-06*

This app is not easy to move around. 

The  app say it is in English it’s Dutch only.

**Developer response:** How unfortunate that you don't find the app easy to use. When you want to change the language in English, you go to 'Meer' on the bottom of the screen. Then choose for 'App-instellingen'. After that you can choose the option 'Taal (language) - Taal aanpassen' and choose the language you want. Please notify that the language is available in app version 6.4.4. If you don't use that version please update your app.

### 2/5 — Where is the find function??

*2020-11-03*

This is rather simple app, a bit too simple compared to the previous major release. 
I’m particularly missing a FIND function as we have in the regular ABN application for the transactions. Seems that obvious, yet not implemented. 

Lastly, not offered in English language is a bit of a waste. All in all, really basic for a major bank.

**Developer response:** I understand you would like to have more possibilities in the app, DjddFr. Sorry this is not according to your wish at this moment. Thank you for mentioning what you miss. I will pass on your feedback to the developers of the app.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*
