# ABN AMRO — user reviews > 150 indexed App Store user reviews of ABN AMRO by ABN AMRO Bank N.V., rated 4.80/5 from 5,529 ratings. - Source: https://appshunter.io/ios/app/abn-amro/id439728011/reviews - App overview in markdown: https://appshunter.io/ios/app/abn-amro/id439728011.md - Rating breakdown: 5★ 4,885 · 4★ 440 · 3★ 87 · 2★ 25 · 1★ 92 ## What do users think of ABN AMRO? Overall sentiment: neutral **Pros** - 🚀 Easy and efficient - 👍 User-friendly interface - 🔒 Secure banking - 💡 Useful features like QR code scanning - 🚀 Fast and responsive - 👍 Intuitive and simple to use - 👍 Excellent app overall **Cons** - 🐛 Crashes and bugs - 🐛 Login and account access issues - 🐛 Verification and setup problems - 🐛 Compatibility issues with newer devices - 🐛 Unreliable performance - 🐛 Forced updates causing problems **Commonly reported bugs** - App crashes on startup - Unable to add/access accounts - Photo recognition not working - IDEAL payments not functioning - Keyboard issues when making transfers **Most requested features** - Integrate Grip budgeting features - Add support for Apple Pay and Face ID - Improve notification system - Streamline money transfer process - Provide more customization options - Enhance international user experience ## Newest reviews (12 of 150) ### 2/5 — Forcing updates not helpful *2026-08-31, version 13.30* Seems each time this company creates a new version of their app they force you to install the new version. Why not spend some time making the Tikkie app work with non-Dutch mobile numbers instead? That would be truly useful ### 4/5 — Service *2026-05-22, version 13.23* Snel , effiecient en overzichtelijk ### 2/5 — Buitenland *2026-05-22, version 13.23* Ik vind het jammer dat ik €21 per maand moet betalen omdat ik op Curacao woon. De rekening behoud ik omdat ik af en toe cadeautjes wil bestellen voor familie. Ik heb geen inkomen in Nederland ### 2/5 — Expensive, buggy *2026-05-04, version 13.20* This is the most expensive of my banking apps and the one that bugs out most often. Support is often a challenge. ### 5/5 — Excellent service *2024-11-05, version 12.71* Xx ### 2/5 — It hangs continuously on the iPad *2024-10-05, version 12.67* Not sure why but trying to send a payment on the iPad app is broken. ### 5/5 — Excellent banking app *2024-09-30, version 12.67* Really user friendly app, wide range of transactions and security. ### 3/5 — Niet geweldig sinds de laatste update *2024-07-25, version 12.63* Werkte altijd prima. Sinds de laatste update gaat het alleen niet goed bij de betalingen die gedaan moeten worden vanuit een andere app. De ABN app schiet dan door naar het overmaken waardoor je dus opnieuw kan beginnen. Pas na een keer of 3 gaat het goed, redelijk frustrerend dus. ### 5/5 — Great Bank/ Website *2024-07-02, version 12.62* Great Bank/ Website ### 4/5 — Please stop changing formats and layouts! *2024-03-26* It might be pleasing and satisfying for you to make it look “better”, but the changes are disorienting and almost never an improvement **Developer response:** Good afternoon, thank you for the review. It's a shame that you don't see the update as an improvement. We want to make the app more beautiful, faster and easier. I would like to thank you for your feedback and suggestions. Jeremy ### 2/5 — Verify card crashes the App. *2024-01-21, version 12.49* It doesn’t let me add card to Apple Pay. Every time I click on “verify card” it spins forever. Reinstalled and he app, same result. ### 5/5 — Transfer *2023-12-12* It’s very easy and users friendly to transfer funds. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unable to transfer funds *2026-06-15, version 13.24.1* Time and time again an error code popped up when i tried to transfer funds. And cant access my account using a QR code. Banking business is a mess! ### 1/5 — Frequent Access Outages *2026-05-17, version 13.22* Unfortunately, ABN digital services have nearly weekly outages of some service. Most recently was total account lock out due to server errors. What a mess. ### 1/5 — Misguided *2026-02-20, version 13.11* Your initial advise last year was that you would support the use of older versions of phones till March 2026. Yet this is February 2026 and you have clear stopped supporting older versions of phones. Not good. ### 1/5 — Flawed app *2025-01-11* Not user friendly able to pay credit card when abroad if no access to credit card app. Customer service not very helpful. **Developer response:** Good afternoon, thanks for your feedback. I'm sorry to read you've had trouble paying your credit card while abroad and found our customer service less helpful than expected. That’s certainly not the experience we aim to provide. I'd love to help resolve this issue. Could you please share more details with us via our socials or chat? If you prefer, you can also submit a complaint through this link: https://www.abnamro.nl/en/personal/overabnamro/submit-a-complaint/index.html. Thank you for reaching out and I hope we can help you move forward. ^Iman ### 1/5 — Poor services for a high price *2024-07-26* I would not recommend this bank! For such a big bank (in the Netherlands) its services and app functionality is poor. There are far better and more reliable banks out there! **Developer response:** Goedemiddag Edward, ten eerste dank voor de review. Wij doen er alles aan om de app veilig, snel en makkelijk te maken. We staan altijd open voor je feedback en suggesties. Wat zou je graag anders willen zien. Jeremy ### 1/5 — Photo recognition does not work *2024-05-27, version 12.59* I've taken 1000 photos of myself, it still says it can't match to my id. If you can't get the technology right, don't implement it. Horrible customer experience ### 1/5 — Charges too high *2024-02-25, version 12.52* I don’t know the reasons (although it could be bonuses?) for the increase in bank charges. I am considering alternative banking service providers. ### 1/5 — Ik wil gewoon bankieren *2024-01-29, version 12.49* Bij iedere transactie wordt gevraagd een review achter te laten. Ik gebruik de bank app omdat ik betalingen wil doen en niet omdat ik reviews wil schrijven. Maar na het zoveelste verzoek om midden in een betaling een review achter te laten, bij deze. De app werkt verder prima, maar dit is zo'n grote ergernis dat ik serieus overweeg om over te stappen naar een andere bank. ### 1/5 — Unable to match my photo with my document *2023-12-09, version 12.47* Have never encountered an app which fails so many times, at every stage of verification. Initial verification to submit an application took me around an hour as Passport chip scan fails around 5 times before registering, holding the phone the exact same way. Will not match my photo with the passports despite matching the same passport before. Awful experience ### 1/5 — Incredibly infuriating system *2023-10-04, version 12.42* Have never encountered an app which fails so many times, at every stage of verification. Initial verification to submit an application took me around an hour as it would not accept my national identity card or drivers license. Scanning passport failed multiple times. After passport scan, the application would not verify that my picture matched. After multiple tedious trials I succeeded. Now, secondary identification process after receiving my card and activating over the phone, even harder. Passport chip scan fails around 5 times before registering, holding the phone the exact same way. Will not match my photo with the passports despite matching the same passport before. Awful experience ## Most praised reviews (10 highest-rated) ### 5/5 — Very good *2026-09-02, version 13.30* Thanks for your help and very helpful ### 5/5 — Handig *2026-08-13, version 13.28* Heel goed ### 5/5 — Bank Services *2026-06-01, version 13.23* Very happy with the service ### 5/5 — So easy *2026-05-17, version 13.22* I love the ABN AMRO app - it’s so much easier than our old UK bank. And you’re a kind bank - really helpful to expats like me. Thank you ### 5/5 — Cool *2026-05-04, version 13.22* Quick and simple ### 5/5 — Ash *2026-04-28, version 13.20* Perfect as ever ### 5/5 — Tikkie *2026-01-28, version 13.15* Goede app. Jammer dat tikkie niet werkt met een buitenlands nummer . Anders was her 5 sterren ### 5/5 — It’s never fun but it works brilliantly *2025-10-11, version 13.7* G ### 5/5 — Amazing *2025-08-28, version 13.4* I am a senior and find apps to be confusing. The ABN app was super simple and efficient. Thank you ### 5/5 — Excelents in progress *2025-04-27, version 12.82* Your side is in the best I know sofar good luck --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*