# Abode — user reviews > 281 indexed App Store user reviews of Abode by Abode Systems, Inc., rated 4.20/5 from 4,811 ratings. - Source: https://appshunter.io/ios/app/abode/id828260682/reviews - App overview in markdown: https://appshunter.io/ios/app/abode/id828260682.md - Rating breakdown: 5★ 3,313 · 4★ 480 · 3★ 211 · 2★ 224 · 1★ 583 ## What do users think of Abode? Overall sentiment: neutral **Pros** - 🚀 Excellent security system - 👍 Easy to install and set up - 🔒 Reliable monitoring and notifications - 💡 Flexible automation and integration options - 🚀 Smooth and user-friendly app **Cons** - 🐛 Unreliable camera connectivity and performance - 🔋 Inconsistent geofencing and location services - 💸 Paywall for basic features and notifications - 🐛 Buggy app with frequent crashes and issues - 👎 Poor customer support and responsiveness **Commonly reported bugs** - Frequent app crashes and freezes - Inconsistent device connectivity and offline issues - Inaccurate sensor and alarm notifications - Incompatibility with certain Wi-Fi network configurations **Most requested features** - Improved HomeKit integration - More customization options for sensors and automations - Better battery life indicators and management - Ability to rename devices within the app ## Newest reviews (16 of 281) ### 2/5 — Spammy *2026-08-21, version 7.1* So here are my complaints, the website is 100% about selling more products, even to customers who already purchased the product. Go there to find articles for support? You’ll be greeted with some spammy 10% off garbage. The app? I thought I paid for a subscription when I purchased the alarm. Yet there are massive in app advertisements in the app, that you have to pay to hide… Would I purchase the alarm again? So far the answer is a definite no, not unless the customer experience improves. ### 3/5 — Works Ok *2026-07-23, version 7.1* Disappointed in how some videos take very long to play a clip. I doubt it’s a connection issue but I can’t validate that since the app doesn’t communicate signal strength for connected devices. ### 3/5 — Overlay Blocks Recorded Video *2026-07-20, version 7.1* Recording contour to have an Overlay that blocks important video recorded during the event. Please fix this! ### 4/5 — Like the little girl *2026-06-30, version 7.1* Abode is much like a little girl in the poem. There was a little girl who had a little curl right in the middle of her forehead. And when she was good, she was very, very good, but when she was bad, she was horrid. Abode is very, very good when it is working. But battery packs often have activity problems. Hubs connectivity goes out. Difficult to tell if it is our modem or Abode modem. Going to reset can be a real problem. ### 2/5 — Buggy *2026-06-22, version 7.1* Anytime I try to open my camera on my Apple TV, the app crashes. Unable to watch for extended periods on my phone even. Would be nice if this were fixed. ### 2/5 — Geofence broken *2026-06-13, version 7.1* We've been using this system since it first came out and it's worked well until now. Geofencing has been broken for nearly a month and the only way I got confirmation that it is known is by reading the app reviews. No notice from the company? I would have just manually armed had I known it wasn't working until a fix. They should have updated existing customers. ### 2/5 — Sketchy since the start *2026-06-11, version 7.1* Thought this would be an upgrade over the generic adt or whatever but it’s more of a hassle and now that geofencing doesn’t work, it’s useless. Spent way too much on the gadgets and subscription for it to be this mid. I would recommend everyone to go elsewhere for a home security system ### 2/5 — Geofence stopped working. *2026-06-04, version 7.1* Alarm stopped arming and disarming when leaving/arriving home. This started about a week ago. ### 2/5 — Video doesn’t replay *2026-04-27, version 7.1* I have tried everything to get the video to play on my phone after being recorded but it won’t. I even got a new phone but still will not playback a recording. There is also a few minute delay on being notified of when there is movement near your home. Clear picture but camera is stagnant so you have to angle it to see what you most want to see. ### 3/5 — App won’t load *2026-03-25, version 7.1* App has suddenly stopped loading. It just spins when I try to open it. I’ve done all the usual troubleshooting including delete and reinstall which fixed it for a few hours. But now it’s back to hanging which means I’m paying a monthly subscription for a broken app and a product that I can’t access. And yes. My phone and app both have the latest updates. ### 1/5 — 7.0 crashes when opening any camera *2026-03-09, version 7.0* Updated Review. App cannot be used now 7.0 crashed app with no error code. Video doorbell was a disaster - I through it in the trash. sadly after company was sold, it has gone down hill... ### 1/5 — Nothing pairs *2026-03-08, version 7.0* All of the devices I purchased are now useless since no sensors will pair. Really bad support too. ### 1/5 — And still no updates *2026-03-07, version 7.0* Other reviewer with problems was promised a bug fix update 2 months ago-I keep waiting to update but don’t until they fix the problems (at least I know how to manipulate the old app). It doesn’t take 2 months to make updates… I have some other “free” apps they do updates every couple of weeks. ### 1/5 — Useless *2026-03-06, version 7.0* Worst app I’ve ever had ### 1/5 — App 7.0 crashes *2026-02-20, version 7.0* Before 7.0 Abode app, I was getting false motion alarms. Then after the 7.0 update Jan/2026, now when I try to open the Iota camera, it crashes the app. Not even close to a reliable security system. Has been a complete waste of my money and time, and I’ve given it every opportunity. Update 2/20/26: Abode support has been timely in addressing this. I was told that crash logs revealed the bug and a fix would be forthcoming, but it’s been roughly a month with no update. ### 4/5 — Mostly pleased *2026-02-17, version 7.0* The latest update has simplified the interface and made it much easier to use. We have experienced some wonky issues regarding playback of saved videos. Other than that the app has improved. ## Most critical reviews (10 lowest-rated) ### 1/5 — False Advertising! *2026-08-19, version 7.1* All those wonderful features come at a price! EVERY month you have to pay more $! You can’t Self Monitor, you can’t review logs, you won’t even know what caused the alert unless you pay, pay, pay! And they recently “upgraded” the app to fill your Dashboard with unwanted Ads, unless you pay extra to get rid of them. What a money grubbing farce! ### 1/5 — Beware: the AI support chat is really useless *2026-07-19, version 7.1* The app has always been buggy. But now the app support chat defaults to AI. And the AI is really useless in that it wastes your time. Demand a human immediately. ### 1/5 — Flakey service, flakier support *2026-06-08, version 7.1* Be careful if you rely on geofencing to auto-arm your system. It’s a known issue that doesn’t work reliably, but Abode hasn’t notified customers and their status page still shows everything as operational. That means people may be leaving home thinking their system armed automatically when it didn’t. Bugs happen, but the lack of communication about a security feature is concerning. ### 1/5 — Geofence died *2026-06-07, version 7.1* Geofence is broken as of late May 2026. Also, adding new account from iOS sings you out (also broken). I have subscription. Dev team, please fix it. ### 1/5 — Giving up *2026-05-05, version 7.1* We are moving to another brand. The app shows ads that are misleading and fraudulent, showing what looks like a button that says “click here to continue” or “you have a virus.” Not sure what happened to this company, but things have gone downhill. I do not trust them enough to put an internet connected camera in my house. ### 1/5 — Pretty terrible *2026-05-04, version 7.1* So many bugs. Poor UX. Poor communication from vendor. I do NOT recommend. They even say “native” support with HomeKit, yet only my hub works with Home and everything else fails. I’ll be surprised if this company is around in three years— it’s that bad. ### 1/5 — Cameras fail often and customer support is poor *2026-03-30, version 7.1* Cameras fail to make and maintain connection to WiFi. Repeated discussions with support staff did not resolve issues. I moved to Blink. ### 1/5 — Never Again *2026-03-17, version 7.0* You would be much farther ahead to go with a platform that has replaceable batteries for sensors instead of needing to buy new sensors every few years. Better alternatives exist. ### 1/5 — And still no updates *2026-03-16, version 7.0* Other reviewer with problems was promised a bug fix update 2 months ago-I keep waiting to update but don’t until they fix the problems (at least I know how to manipulate the old app). It doesn’t take 2 months to make updates… I have some other “free” apps they do updates every couple of weeks. Update: it’s simple (this is written to the support team) Where is the promised bug fixes (updates) to 7 ? All reviewers complain it crashes.Support promised updates, but nothing has changed. My problem? I pay over $300 a year and keep using an old app interface because I’m afraid to install the new 7 app. There is no going backwards once you upgrade. Support is going to say, we cannot determine your problem. Support-this is the question-“where is the app update promised to users 2 months ago?” ### 1/5 — Terrible Integration and Set Up *2026-03-15, version 7.0* I chose Abode over other systems due to the HomeKit capability and have wasted $1000+ on various sensors. Their app always crashes, and it is almost impossible to add new sensors or pieces of equipment. The customer service team hides behind emails and won’t provide real solutions beyond copying and pasting a canned response. One time, I was even copied into another customer’s correspondence. Run away! ## Most praised reviews (10 highest-rated) ### 5/5 — Alarm and app. *2026-06-20, version 7.1* Very good alarm and app. Battery and cellular backup in case of power or internet outages. Monitored alarm system. Has worked flawlessly for over 3.5 years. Monitoring company rings immediately if there is an issue. I replace my device/ sensor batteries yearly, and don’t wait for them to run out. ### 5/5 — Amazing app and system for HomeKit *2026-06-06, version 7.1* Hats off to Abode! Get system and integration with HomeKit. ### 5/5 — Best product for home security *2026-05-29, version 7.1* I got it in 2021 and it was the best purchase I bought. I did have one camera go down out of the two pack, but would definitely buy more. ### 5/5 — Excellent Product *2026-02-25, version 7.0* So easy to set up. Once operational, functionality can be controlled by plipper, phone app, Home app or by Siri. Great products and ease of set up and operation. ### 5/5 — The Best DIY ! *2026-01-21, version 7.0* After using all others, I started using Abode, simply better in every way. I,m using it as a foundation security automation system with several other,s to fill in gaps for my whole house HAS. I no longer bothering trying anything else.Longer battery life than anything out there, great customer service. I know ‘cause I’m using everything they make! ### 5/5 — Hub range limited. *2025-12-23, version 6.2.8* The app is great. Range of hub is not 100 feet in concrete building. It is in frame dry wall structure. ### 5/5 — Excellent!!!!! *2025-10-06, version 6.2.8* Been using Abode products/service for over 5 years. Recently had a plumbing emergency that set off a sensor. We were immediately notified via app & call center. Serious damage to solid wood flooring and sheetrock was averted! Thank you Abode!!!! ### 5/5 — Good Alarm *2025-09-16, version 6.2.8* My background is with a high end alarm company and currently as a first responder. Abode seems very solid on the equipment, and more options than other DIY alarms. I really like the recessed door contacts and ability to do a medical alert. Works very well with my first alert Z-wave Smoke/CO Detector. If you have HomeKit, this alarm makes your life so much better. So far I’m really impressed. A solid little alarm you would expect from the big alarm companies, but your in control of everything. Would definitely recommend. This company also uses a very reputable monitoring center that is highly professional. Cannot recommend the rapid response enough. ### 5/5 — Does what i want it to *2025-08-17, version 6.2.8* This alarm was a gift from family. I was sceptical at first already having a big brand doorbell however, the system was really easy to set up. The app is easy to navigate and the security features do everything i wanted and more. I love the auto arm feature when my phone leaves the house and the interior cameras are superb. ### 5/5 — Well laid out *2025-08-08, version 6.2.8* Default settings are fine/easily adjustable for normal users, but advanced setting are accessible for power users with jumping through hoops. Kudos to the UX team. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*