# Abound Credit Union Mobile — user reviews

> 50 indexed App Store user reviews of Abound Credit Union Mobile by Abound Federal Credit Union, rated 4.50/5 from 2,187 ratings.

- Source: https://appshunter.io/ios/app/abound-credit-union-mobile/id6760855407/reviews
- App overview in markdown: https://appshunter.io/ios/app/abound-credit-union-mobile/id6760855407.md
- Rating breakdown: 5★ 1,741 · 4★ 173 · 3★ 82 · 2★ 36 · 1★ 155

## Newest reviews (10 of 50)

### 4/5 — Robert Eslinger

*2026-07-31, version 3.36.0*

When I transfer funds I would like to transfer cents, not just whole dollars.

### 3/5 — App needs updates in 2 sections

*2026-06-23, version 3.34.1*

This mobile app is better than the previous mobile app. However, when doing mobile transactions the memo field is only 20 characters long. That’s a big problem. I can only write 2-3 words when limited to 20 characters (including white space). The second problem is that the mortgage section of the mobile app. It links you to an external site with more mortgage detail. The detail is nice but I should be able to quickly see what I’ve paid against the principal and interest without going to an external site and doing the math.

### 1/5 — Transfers

*2026-06-11, version 3.34.1*

Can’t transfer money at all or as easily as you could with the old app

### 1/5 — Inconvenient

*2026-06-09, version 3.34.1*

Still having issues

### 1/5 — Car loan

*2026-06-09, version 3.34.1*

I liked it better when I was able to just go to the website and pay on my auto loan. Now I am not able to do that and it’s making my car payment be late because of this new process. All I want to do it make a payment without having to go through all of this. I liked it better the other way. I guess I’m gonna have to refinance with someone else so I don’t have to keep going through this.

### 1/5 — New app

*2026-06-09, version 3.34.1*

This app is a bunch of junk. Just a bunch of unnecessary steps. What was the point in this? The user interface is way too cluttered and makes it much harder to navigate.

### 1/5 — Disappointed

*2026-06-08, version 3.34.1*

Full of bugs can’t even pay my bills

### 1/5 — Worst idea ever

*2026-06-08, version 3.34.1*

I have only been able to get on the app once so far and the way you have to “sign up” was ridiculously complicated. The app should have stayed what it was because it worked fine!

### 1/5 — Why

*2026-06-05, version 3.34.1*

This is ridiculous. It’s crazy how long it takes to transfer from one account to another. I have MULTIPLE accounts that I am joint on but do not use every day, and the fact that when I log in it shows my the balance as one total for ALL these accounts is stupid! I want to the balance of my main account and main account only. If I need to see the balance on my kids account I’m fine with going to a different screen to do so. It wouldn’t be so bad if I could arrange them properly to show in order of importance and not just as one balance.  Even on the screen that does list all the accounts I’m not able to hide an account. I have accounts that I don’t use on a normal basis, and I can’t even remove it from my screen! This is stupid not everything needs to be new and flashy.

### 1/5 — App changes

*2026-06-04, version 3.34.1*

You have gone for making a very simple app to a very complicated one with many more steps than necessary. Very disappointed.  While using it this morning, just considering whether I should move all my money to Navy Fed.

## Most critical reviews (10 lowest-rated)

### 1/5 — New app

*2026-08-16, version 3.36.0*

Horrible new app that doesn’t show the balance after each transaction. Awful awful.

### 1/5 — Frustrating.

*2026-08-14, version 3.36.0*

Some how they made the app worse. No longer easy to just make a payment.

### 1/5 — App

*2026-07-10, version 3.35.1*

Sucks- everything has been off ever since the update

### 1/5 — Huge Downgrade

*2026-07-07, version 3.35.1*

The accounts don’t update for days. Refreshing does nothing. I have to use the computer for everything now. Switch back to the old app or fix it. Absolutely horrible.

### 1/5 — Statements don’t open

*2026-06-22, version 3.34.1*

For some reason when managing credit card information for statements and payments it goes to a website inside the app. There I can’t open the statements. One star.

### 1/5 — Randy Read

*2026-06-17, version 3.34.1*

Not user friendly . Cannot make a transfer to another account.

### 1/5 — Transfer no show

*2026-06-15, version 3.34.1*

I transferred money twice because the balance didn’t update instantly like before.

### 1/5 — Bad transfers

*2026-06-15, version 3.34.1*

Won’t transfer money from one account to another having to split it up into small amounts in order to transfer it. Old app never had this issue.

### 1/5 — New version Hot Garbage

*2026-06-14, version 3.34.1*

Not sure what they were trying to accomplish with the swap, it appears just the opportunity to push extra services. It’s harder to see your accounts and distinguish between them in the GUI. The deposit check feature is clunkier. And transfers between accounts (LINKED AND OWNED BY ME) don’t show as pending once completed. And don’t show the funds available until the next day. Do better Abound

### 1/5 — New app horrible

*2026-06-13, version 3.34.1*

Deposits & transactions being added & deducted from savings acct instead of primary checking. 

Spouse who is primary on acct cannot see bill payees.

## Most praised reviews (10 highest-rated)

### 5/5 — App

*2026-07-24, version 3.36.0*

I love the update

### 5/5 — Customer service

*2026-07-16, version 3.35.1*

I use the Abound at Walmart in Bardstown . Ashley & ALL the tellers go above & beyond each time I go in . 
Ashley’s helped my granddaughter & myself with all our  banking needs . She takes the time to talk to you like a friend , to figure out the banking you need to fit your needs . 
The tellers treat us like family . Always being quick and efficient. 
In this face paced world it’s so nice to have old fashioned customer service. Thank all you ladies for all you do !

### 5/5 — New App

*2026-07-11, version 3.35.1*

The new app is waaaayyy more user friendly!

### 5/5 — Easy!

*2026-07-07, version 3.35.1*

So easy to use. Trustworthy. You know what’s going on immediately. I can check all accounts within seconds.

### 5/5 — Thank you Abound!

*2026-06-29, version 3.35.1*

Sooo much better than the last app.

### 5/5 — Easy

*2026-06-23, version 3.34.1*

Love the new app

### 5/5 — Wonderful Experience

*2026-06-09, version 3.34.1*

Update. The initial rollout was challenging. Spoke to several bank officials; discussed a possible rolling introduction of the new app to minimize any disruption or lag involving latency.

Since then the new app has been phenomenal to say the least. Definitely some growing pains were felt for sure.

The staff and administrators at AFCU have been rockstars. Professional. Patient. Understanding. Forward thinking and creative in assisting me and the countless other members.

Well done Staff. Proud to be one of your members!

Tom Berchiolli 

👋💯👊👏👌🎯☑️

### 5/5 — MUCH better

*2026-06-05, version 3.34.1*

Looks cleaner and is easier to navigate than the old app!

### 5/5 — Love It

*2026-06-05, version 3.34.1*

Love that member to member is back so I can easily transfer to my family members accounts! Everything is clean and simple to understand! Can’t wait to see what updates come later when it comes to easy money transfers!

### 5/5 — New App!

*2026-06-05, version 3.34.1*

Loving the new app! It’s modern, user-friendly, and makes managing accounts easier than ever.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
