# ABQ 311

> Mobile app for reporting city service issues in Albuquerque. (iPhone/iPad app by City of Albuquerque.)

- Source: https://appshunter.io/ios/app/abq-311/id602724335 (this page in markdown: same URL + `.md`)
- Developer: [City of Albuquerque](https://appshunter.io/developer/1178141652)
- Category: Utilities
- Price: Free
- Rating: 4.40/5 from 569 App Store ratings · 43 written reviews indexed
- Age rating: 12+
- Requires: iOS 17.6 · 142 MB
- Languages: American English, Arabic, Filipino, French (France), German (Germany), Italian, Korean, Brazilian Portuguese, Russian, Chinese (Simplified, China) and 4 more
- Released: 2013-02-19
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/abq-311/id602724335/reviews.md

## What is ABQ 311?

Albuquerque at the Palm of your Hands. The City of Albuquerque's ABQ311 Mobile App allows the public to report Graffiti, Weed Complaints, Solid Waste Issues and more. With the application's GPS feature and the application's ability to capture a picture, reporting issues to the City is not only convenient, but efficient. Simply SEE-CLICK-FIX.

## Key features

- Report graffiti
- Report weed complaints
- Report solid waste issues
- GPS issue location
- Capture photos of issues
- See-Click-Fix reporting

## What do users think of ABQ 311?

Overall sentiment: negative

**Pros**

- 👍 User-friendly interface with dropdown menus
- 🚀 Fast response times for graffiti reports
- 📧 Good confirmation and notification system
- 💼 Comprehensive app with multiple city services
- 🗺️ Convenient location-based reporting
- ✅ Effective for specific issues like graffiti

**Cons**

- 😞 Reports closed without actual resolution
- 🚫 City fails to respond to many complaint types
- 🐛 Text garbling issue with iOS 26
- ⚠️ Inaccurate location detection
- 📉 Inconsistent follow-up on reported issues
- 🔄 Communication errors losing user input
- ❌ Missing important issue categories
- 📸 Limited to single photo submission
- 🔐 Login/authentication problems

**Commonly reported bugs**

- Text garbling with Apple iOS 26
- Communication errors during report submission
- Login required after every session
- Click Fix sign-in failure
- Inaccurate GPS location detection
- App crashes and glitches
- Missing follow-up email notifications

**Most requested features**

- Google Maps integration for location identification
- Multiple photo uploads per report
- Homeless encampment category option
- Detailed action descriptions (what was done)
- Email notifications for followed issues
- Manual address input option
- Pool, park, and library information access
- Better categorization system for issues

## Recent user reviews (10 of 43)

All indexed reviews: https://appshunter.io/ios/app/abq-311/id602724335/reviews.md

### 5/5 — Needs updating

*2025-10-07*

Incompatible with Apple iOS 26. Garbles text input.

### 1/5 — App is garbling text

*2025-09-25*

Since the 26 update the app completely garbles text. When I re-read my last post I thought I was having a stroke. Turns out the app is the problem. Needs to be updated.

### 4/5 — ABQ311 Review

*2025-08-06*

System seems to work satisfactory.  Identifying the location using google would make the system great.

### 5/5 — Graffiti

*2025-03-11*

I use this app mainly to report graffiti. The city anti graffiti dept ALWAYS responds in record time-I always see the graffiti gone the next day.

### 1/5 — Weed and litter and recycling

*2024-09-05, version 5.17.0*

Weed and litter reports as well as recycling issues go unresolved, even after reporting to 311

### 1/5 — Nothing happens

*2024-06-29, version 5.15.0*

When a homeless camp of drug addicts is reported nothing happens

### 5/5 — Standing Ovation

*2024-03-11*

311,  inspite of all the “Stuff” in and around the “International District” or (war zone)- Y’all have performed exceptionally!!  I have lived in this Barrio for over 40 years. I am impressed with 311. I have been on 311 Website Abq for several years and YOU get the job done, you’re not perfect and neither are your fiercest critics. Keep up the good work and Kudos!!!

### 4/5 — Bike Trail

*2023-09-14*

Still waiting for completion of the bike trail along Matthew. There is a bike trail that goes from Meadow View to fourth Street and is in need of repair.  I reported it over a month ago no communication or update on status.

### 2/5 — 75% Fail

*2023-07-05*

Simple category options missing. Homeless Encampment for example. Too many issues such as Illegal signage on neighborhood utility poles, and dilapidated dangerous property being referred to Planning Dept. who do nothing, and are unresponsive by phone and e-mail. This whole process is in dire need of improvement.

### 4/5 — Great Way to Report

*2023-06-13*

Wish we could submit more than one pic… Haven’t been able to…?

## Frequently asked questions about ABQ 311

### What does the ABQ 311 app do?

The ABQ 311 app allows residents of Albuquerque to report various city service issues directly to the city. This includes problems like graffiti, weed complaints, and solid waste issues.

### How does the app help report issues?

The app uses GPS to pinpoint the location of the issue and allows users to capture photos. This combination makes reporting convenient and efficient, following a 'See-Click-Fix' approach.

### Is the ABQ 311 app free to use?

Yes, the ABQ 311 app is available for free. There are no in-app purchases or advertisements mentioned.

### What kind of issues can I report with this app?

You can report a range of non-emergency city issues. Common examples include graffiti, overgrown weeds, and problems related to solid waste collection.

## Version history (last 5 releases)

### 6.2.1 — 2025-04-23

- Accessibility improvements (WCAG)
- Map improvement in duplicate request detection
- User account logout improvement

### 5.17.0 — 2024-07-16

- Upgrade iOS version
- Fix inability to scroll request questions when using larger (accessible) font sizes

### 5.15.0 — 2023-08-22

- Fix inconsistent photo thumbnails during request submission
- Fix caching issue preventing user account switching
- Misc. fixes

### 5.13.0 — 2023-04-27

- Improved request form UI to support block submission option
- Added link to Manage Account from user profile
- Bug fixes

### 5.8.5 — 2021-04-02

We’re updating our iOS application to support the following:
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services

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## More apps by City of Albuquerque

- [ABQRIDEtix](https://appshunter.io/ios/app/abqridetix/id1247476786)
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All apps by City of Albuquerque: https://appshunter.io/developer/1178141652

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*