# Abri Credit Union — user reviews

> 55 indexed App Store user reviews of Abri Credit Union by Abri Credit Union, rated 4.64/5 from 1,592 ratings.

- Source: https://appshunter.io/ios/app/abri-credit-union/id1087912024/reviews
- App overview in markdown: https://appshunter.io/ios/app/abri-credit-union/id1087912024.md
- Rating breakdown: 5★ 1,283 · 4★ 115 · 3★ 49 · 2★ 21 · 1★ 74

## Newest reviews (16 of 55)

### 2/5 — Needs serious attention

*2024-08-05, version 24.1.70*

Barely works. Most of the time I can not even see my balance and there is a standard error message that one should call. This is not addressed since several years now. Even worse for the credit card than it is for the debit, here the balance is usually shown as zero and you risk a late payment report plus a fee. If this wouldn’t be my oldest account I had already changed the bank.

### 2/5 — Lacks quality & Consistency

*2024-01-19, version 23.1.70*

Use to be good but took a huge decline in the last years. Business and the App. The app will only allow you to log in maybe 2 out of every 5 attempts. Then says you need to call them for assistance. People I have dealt with have not been very kind or the type of people you want to work with. SUGGEST YOU FIND SOMEWHERE ELSE.

### 2/5 — Needs to fixed or redone

*2024-01-04, version 23.1.70*

App never fully works always gotta call the bank really inconvenient.

### 2/5 — Needs serious work

*2023-12-08, version 23.1.70*

The app is always crashed asking you to call the service number when they close at 8pm 👎🏾

### 3/5 — Error Occurring

*2023-11-09, version 23.1.70*

Most of the time I try to check my transactions I get a message stating “error has occurred” and it’s frustrating. I wish this could be fixed.

### 2/5 — Never works

*2023-11-03, version 23.1.70*

The app rarely works

### 1/5 — So many bugs

*2023-10-19, version 23.1.70*

This has to be one of the worst apps I ever used. Every time I try to see my recent purchases, I get a error code. No matter how many times I refresh the app, it still happens every time.

### 1/5 — Can’t even use the app

*2023-10-06, version 23.1.70*

It keeps saying it needs an update…BUT there isn’t a update for it…smh this is ridiculous

### 3/5 — Update

*2023-10-06, version 23.1.70*

It’s saying I need to update, but I can’t, cuz I go to the App Store and it’s saying open..

### 2/5 — The app is great when it’s working

*2023-10-05*

I love ACU but the app needs a update. Seriously. Occasionally I’ll have trouble logging in but 80% of the time my issue is that I can’t view my recent transactions. It tries to load and then gives a message saying that an error has occurred and to call a number. I’ll try this many times in a row, at different times and still have the same problem. It seems to be random so I’m not sure what the issue could be. Please work on this and the app would be perfect!

### 1/5 — Mediocre

*2023-08-21, version 22.2.200*

The app rarely works right, usually end up going to the webpage because it is faster. The app greatly needs an update!

### 2/5 — Sub bar performance. Needs overhual asap

*2023-08-09*

App is sub par because it works 65% of the time. Logging in takes multiple times to get on. When you are in you might have to logout and back in to look at your account balances. Pending holds do not debit from your balance on hand so it is possible to over spend if you base spending on the automatic accounting.

### 1/5 — App

*2023-07-29, version 22.2.200*

Has to be the worst banking app I have ever had. And it still hasn’t improved after all these years. Sadly back account coming to an end.

### 1/5 — Terrible app

*2023-07-26, version 22.2.200*

I am mind blown why this app has such a great reviews, all the time when I log in it shows problems and telling me to call number. I have to keep trying and eventually it works. So annoying. Sometimes I have to close the app open again or it doesn’t work. 
Another issue is it doesn’t show all the pending transactions. This caused all kind of issues when I tried to change my payment and only one payment was showing, but really took the $ twice. Try to explain to the lady in the bank but she told me I am doing something wrong! No it doesn’t show all the transactions!

### 1/5 — App needs work

*2023-03-24, version 22.2.80*

App is very slow responsiveness wise and also I always get an error when trying to look at my checking account to look at my transactions. App doesn’t get updated much either. Developers need to fix some things with the app.

### 1/5 — Useless app

*2023-02-10, version 22.2.80*

Signed up for Mobile banking on the computer, downloaded the app from App Store, couldn’t sign in.

## Most critical reviews (10 lowest-rated)

### 1/5 — Worst App EVER !

*2024-06-16, version 23.2.20*

The thing never works right time to switch to a real bank with ATM s you can find and are in network .

### 1/5 — App Issues

*2024-02-16, version 23.2.20*

This app used to be reliable and fairly easy to use, however, within the past year the app has become unreliable and at points inaccessible!!
Sure you can use their website for online banking but it’s cumbersome and not easy to use in a pinch!
Abri fix your app’s performance!

### 1/5 — There’s no point in downloading this app

*2024-02-15, version 23.2.20*

I haven’t been able to log in using the app for a week. What’s the point? Sometimes even the website takes a few tries to get my transaction history loaded. Ridiculous online banking system. Chose a smaller bank and sacrificed Zelle not being built in, customer service is only open business hours/days, which I accepted. But come on, online banking isn’t even reliable? Very frustrating. Abri, invest in your mobile app. A ton of customers use their mobile device for bills and purchases, it’s vital in this day and age to have a functioning app available.

### 1/5 — GARBAGE APP!!!!

*2024-02-10, version 23.2.20*

I ABSOLUTELY HATE THIS GARBAGE APP!!!!!! It continues to crash CONSTANTLY!!!!!! For YEARS!!!!!!

### 1/5 — horrible app

*2024-01-04, version 23.1.70*

this is the worst banking app I've ever used. idk how there more than 1 star on it. 
literally always telling me errors and i have to call and then don't even get me started with the text message verification every single time i try to login. i normally just use the web browser to login which is was more easier.

### 1/5 — app does not function

*2023-11-22*

no point in even having it. I️ get an error message when I open the app, it’s a hit or miss getting logged in. When I do get logged in I’m unable to see transaction and I get an error message for that too. completely useless

### 1/5 — Garbage App

*2023-11-17, version 23.1.70*

App NEVER operates as intended. I can never get in to see my balance, transfer funds or deposit a check. Please fix this and I’ll change my rating.

### 1/5 — App NEEDS improvement

*2023-11-16, version 23.1.70*

App is horrible! I can never view my transactions, always get an error message. Very frustrating!!

### 1/5 — App trouble

*2023-11-08, version 23.1.70*

App is always always down kicking me out when I need it the most! Its so frustrating!!! Wven makes me want to switch banks just so I can access thier mobile app!

### 1/5 — Login Issues

*2023-11-04, version 23.1.70*

This app is horrible. I can NEVER see my transactions. I literally login abt 50 times a day just trying to view my transactions and all I get is an error message telling me to contact ABRI for assistance. My account has been compromised twice within the last year so being able to view my transactions are very important. I recently went to an ATM to withdraw funds only to have the machine not release my funds but I still received a receipt saying I withdraw the cash. Since, I wasn’t able to view this transaction I had to call customer service to make sure the transaction was reversed. This is so frustrating.

## Most praised reviews (10 highest-rated)

### 5/5 — Helpful choices

*2026-07-16, version 26.1.20*

Transfers are nice and secure and ready for business.

### 5/5 — Easy Peasy

*2025-04-21, version 24.1.70*

Perfect

### 5/5 — Updated

*2023-10-06, version 23.1.70*

Having problems with the update app

### 5/5 — Comment

*2023-07-17, version 22.2.200*

It is a great ap, when it works…

### 5/5 — Great App

*2022-10-17, version 22.1.100*

I have been with Abri Credit Union For many years and their Employees and Banking App is fantastic

### 5/5 — Terrible App

*2022-06-25, version 21.3.40*

This app use to be great, I had it for years and it did everything I needed.  It even gave me the instant balances.  Not any more, all it does is have me verify my email and ask me the security questions over and over again.  It’s like a spinning wheel going around and around taking you nowhere.  I have other financial apps and I have no issues.

The bank itself is phenomenal and I have no complaints about their customer service, but this app needs to be fixed properly.  It use to be great, what happened?  I created a shortcut on my phone to avoid having to go on my computer all the time.  If I can create a shortcut that works well, I don’t see how a developer as yourself can’t fix this app.

### 5/5 — New to Credit Unions

*2022-04-02, version 21.2.70*

This establishment is friendly and courteous every visit

### 5/5 — transferring money

*2022-03-15, version 21.2.70*

Easy to transfer money into your account thanks

### 5/5 — Unable to download

*2022-02-19, version 21.2.70*

I have an older phone that doesn’t have iOS Version 13. When I attempted to install the new version of the ABRI app a message appeared saying it can’t be installed but that there is an older version available. When I click on the download button for the older version, the download message reappears. Because of this the app is no longer accessible on my phone. Why wasn’t an advance notice sent out letting us know that the old version would no longer be usable? Is there any way to fix this other than getting a new phone?

### 5/5 — Mobile app

*2020-10-10, version 20.1.200*

Love this mobile app it’s very convenient

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
