# ABTC — user reviews > 44 indexed App Store user reviews of ABTC by Department of Home Affairs, rated 4.80/5 from 99 ratings. - Source: https://appshunter.io/ios/app/abtc/id1531812485/reviews - App overview in markdown: https://appshunter.io/ios/app/abtc/id1531812485.md - Rating breakdown: 5★ 89 · 4★ 4 · 3★ 2 · 2★ 2 · 1★ 2 ## Newest reviews (10 of 44) ### 2/5 — 承認基準が不明 *2025-10-09* 同じ会社、同じ職種で私より後で申請した人の承認された国の数が多いのはなぜ？ ### 1/5 — Needs Work *2025-03-01* Why do I keep getting logged out? Why can’t I save to Apple Wallet? Why do I need to enter an Application Number? You need 100% reliability with this app and it is not reliable at all. Please bring back the physical cards. I have been stopped at international borders because they would only accept the physical card. ### 1/5 — Can’t log in. *2025-02-18, version 1.2.0* App log me out after last update today and now when trying to log in I encounter the prompt “Error retrieving details, There was an error with your request: A Server wrote occurred” Yet if I use wrong information to log in the message changes meaning my credentials are right yet I can not access my card. Very frustrating as my job depends on this card and traveling. Please fix issues asap. ### 1/5 — If you cannot ensure server stability, why insisting on issuing virtual card only? ! *2025-02-18, version 1.2.0* Need to change the management to ensure stability! ### 1/5 — Stop logging me out! *2025-02-18* Standing in a line at Indonesian customs check going through five years’ worth of emails to find the APEC card application number. ### 2/5 — Always logged out after update *2025-02-16* Has been a good app, but the last day I get logged out. Means you have to enter all details again to see the APEC card. Not sure if a bug or an issue my end. ### 1/5 — Login Prompt *2025-02-16, version 1.2.0* The app is now asking for all the original application details every time I open. It no longer just uses the pin. ### 3/5 — Wallet *2025-02-04* It would be good to have the option to add the card to apple wallet ### 1/5 — Terrible app. *2024-06-11, version 1.1.0* Server error. Won’t let me login for days ### 1/5 — Server issues *2024-06-10* This is a terrible app for something you need 100% reliability for. Upon entering customs yesterday, it stopped loading. Thankfully I had another visa anyway but if I didn’t, it would’ve been a disaster! Please bring back physical cards or allow offline backups if these server issues keep happening. ## Most critical reviews (10 lowest-rated) ### 1/5 — 서버에러 *2026-06-21* 이럴거면 실물카드 발급하는게 맞지 ### 1/5 — Need to real card *2025-08-01* This App is not working when you guy go to trip. Return to my money. ### 1/5 — Server issue *2025-08-01* Landed in Vietnam and card would not load due to a server issue error. In Singapore it worked fine. App states to update it however I can't via the App Store. Next week I have to go to Indonesia and now fear the same issue. ### 1/5 — エラーばかり *2025-08-01* 全く表示されないです。 ### 1/5 — Server Error *2025-08-01* Just updated this morning and all day server error. Hope this is fixed ASAP as can’t access and flying out in two day’s time ### 1/5 — Frequent Server Error *2025-08-01, version 1.3.0* Not stable server , sometimes people need to access and some immigration officer also do not want screenshots. Hopeless if server frequently down. ### 1/5 — Not working *2025-06-19, version 1.2.0* Not able to login ### 1/5 — fly tonight but app cant loading！ *2025-05-22, version 1.2.0* why not give us physical card instead digital. Not reliable at all. ### 1/5 — So annoying! *2025-03-24* I keep getting logged out and need to frantically try to go rummaging through my emails to find my application number, which isn’t always easy when you’ve just landed somewhere and might not have wifi or data. If this was a privately owned app it would be bankrupt, but government apps and websites are allowed to be rubbish I guess. And yes, I am running the latest version of the app AND iOS. ### 1/5 — Impossible to use *2025-03-03* After changing phones you have to log back in with application ID (I’m not applying) and date of birth. BUT you can’t enter the DAY of your birthday. So you can’t log in. You can’t make this stuff up it’s so bad. ## Most praised reviews (10 highest-rated) ### 5/5 — 갑자기 에러 메세지 뜸 *2026-06-09* 갑자기 서버에러라고 하는데 자세한 설명도 없어 당황했습니다. ### 5/5 — Convenient of use *2026-06-08* ABTC electronic card is flexible with hand phone and ease of use ### 5/5 — Mr *2026-03-17* 5 stars ### 5/5 — Owner *2026-01-22* Brilliant for my company getting business done in Asian ### 5/5 — 便利 *2025-11-24* カードを持たなくても良いのは助かります。 ### 5/5 — Delaying Approval of Vietnam *2025-11-19* It has been 40 days since I applied for ABTC card, but it is delayed from Vietnam. Any reasons? ### 5/5 — Great ABTC *2025-10-22, version 1.3.0* Business travel made easy ### 5/5 — Sangat membantu *2025-08-06, version 1.3.0* Mudah sekali untuk penggunaan dan lebih cepat untuk proses pembuatan nya ### 4/5 — Please support Apple Wallet *2025-10-27* pls support Apple wallet in order to use without multi-step app access. And as I know when out of battery situation, Apple wallet does work properly for some kinds of app like credit card or transportation card. ### 3/5 — App login issue *2025-08-01, version 1.3.0* Please update asap the app have an issue login --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*