# Abu Dhabi Police — user reviews

> 82 indexed App Store user reviews of Abu Dhabi Police by Abu Dhabi Police GHQ, rated 4.03/5 from 666 ratings.

- Source: https://appshunter.io/ios/app/abu-dhabi-police/id475276158/reviews
- App overview in markdown: https://appshunter.io/ios/app/abu-dhabi-police/id475276158.md
- Rating breakdown: 5★ 427 · 4★ 68 · 3★ 39 · 2★ 31 · 1★ 101

## What do users think of Abu Dhabi Police?

Overall sentiment: negative

**Pros**

- 🚀 Time-saving and efficient
- 👍 Helpful and informative
- 🔒 Secure platform
- 💡 Comprehensive services in one app

**Cons**

- 🐛 Frequent crashes and bugs
- 🔁 Recurring update issues
- 🤯 Confusing and complex interface
- 🚨 Problematic payment and fine processing
- 🌐 Lack of multilingual support

**Commonly reported bugs**

- Continuous login issues and app crashes
- Inability to update user information
- Notifications only in Arabic
- Paid fines not clearing from records
- Freezing and unresponsive screens

**Most requested features**

- Improved English language support
- Streamlined login and navigation
- Enhanced payment and fine management
- Vehicle transfer option
- Discounts and incentives for users

## Newest reviews (11 of 82)

### 3/5 — تحديث بيانات

*2021-07-01, version 4.0.9*

لا أستطيع تحديث بياناتي هناك عطل في التطبيق او يرجى التحديث

### 3/5 — International thinking needed

*2021-01-25*

This App is apparently the major if not the only way to find out if someone was fined. This means everything should be either translated or the text should be able to copy for translation. No use to see a fine but not be able to read the details for it. Even the making suggestion feature from the App is only in Arabic. 
IMHO something that important when living in a foreign country should have more thought on integration everybody.

### 4/5 — License Renewal

*2020-11-04, version 4.0.7*

Excellent way to renew a driving license.

### 1/5 — 0 Review 😡

*2020-01-27, version 4.0.0*

يتراوالي مزعلين الشركة اللي مسويتلكم البرنامج ... لو تكرمتم جددوا العقد مع الشركة المطورة للبرنامج .... لان الفني المصمم للبرنامج مثل ما صمم لكم البرنامج ... في ايده يدخل للبرنامج ويعطل على سبيل المثال ... تحميل البرنامج من ال App Store او ال Play Store اللي الهواتف الذكية او يبعث للهواتف أوامر تحديث البرنامج لغرض تعطيل البرنامج عند المستخدمين القدامى 😆👏🏼

### 1/5 — تطبيق معقد عشرين مره احط الرقم السري عشان ادخل واكثر شي يعلق

*2019-10-24, version 3.3.8*

ما انصحه فيه لانه يعلق كثير وكل مره تدخل فيه يعقدونك بالارقام السريه المفروض اقدر اتصرف وادخل الرقم السري مره وحدة مش في كل عملية ادخل رقم ويطلع غلط واتعطل واتعرقل وين المرونه فالتطبيق لولا الحاجة الماسة ما كان نزلته

### 1/5 — Login

*2019-08-27, version 3.3.6*

The app is stuck in a continual loop asks to log in then select new pin then it crashes then if it does actually work says I have no cars registered or any licence details it used to be there not nothing if I can get it to log in currently it’s unusable.

### 1/5 — Very bad

*2019-07-22, version 3.3.4*

The baddest program not working

### 1/5 — Reoccurring Update message

*2019-07-22*

I cannot use the app because it is up to date yet I keep getting update message and it takes me to the App store!  Fix please.

### 1/5 — Please update

*2019-07-13, version 3.3.4*

Even after the latest update it loops you back to the store to update?!

### 1/5 — عطل فني اكل من ٦ اشهر

*2019-07-12, version 3.3.4*

البرنامج سيء جداً يوجد نفس العطل اكثر من ٦ اشهر و هو يطلب التحديث البرنامج ولاكن لايوجد تحديث ... اين انتم يا شرطة ابوظبي ؟

### 1/5 — Error

*2019-06-13*

this app not working since long time

## Most critical reviews (10 lowest-rated)

### 1/5 — Announcing system is a safety hazard

*2025-02-16*

It is great that the Abu Dhabi police will take the time to ensure everyone understands the change in road conditions.  On the other hand it should not wake me up at 1 am while I’m asleep in my bed and nowhere near my car.  More to the point the loud and obnoxious sound shouldn’t be used if there is a small delay or detour that will taken.  I’m pretty sure this app has caused a few accidents itself due to the god awful and shocking noise it gives when you’re peacefully driving down the road.

### 1/5 — Not easy to use and confusing

*2023-05-17*

I am trying to find out how to contact someone about the fines accrued on my account, but cannot do so. First, I have been double charged . Second, I cannot pay the fine. Very frustrating.

### 1/5 — Apps cannot replace people doing work

*2022-12-16*

I have contacted AD police over and over. No one will assist. You are told to file a case in MOI app for police. Still no response after days and no support. My passport was stolen and no one will view the taxi camera. What happened to caring for people? I have lived here for over 5 years and most people are helpful. Now everyone points to an app. This is not helpful.

### 1/5 — Paid fines not working

*2022-10-31, version 4.2.3*

Paid fines within timeframe, did not clear from all for weeks.

### 1/5 — Notifications all in arabic

*2022-10-02, version 4.2.3*

Serious issue with notifications now all appear in arabic only. Please reinstate notifications in English. My settings are set to English.

### 1/5 — Problem in payment

*2021-10-07*

Every time i try to make a payment to pay my fines I enter my card details and when it comes to the expired date I press on it and the whole screen goes black and it freezes.

### 1/5 — Poor App

*2021-07-15, version 4.0.9*

App keeps freezing or you end up in a silo with no way back short of deleting App and re-loading. App needs urgent upgrade.

### 1/5 — شوفو لنا حل!!!!

*2021-02-05, version 4.0.9*

البرنامج يسوي تسجيل خروج ومايطيع يسجل دخول من اسبوع على هالحاله عدلوو هالبرنامج المصخرره.

### 1/5 — Not working

*2020-07-22*

Not working, i was waiting for otp to be sent to my phone for several times and I’ve never received it. Definitely needs enhancements!!

### 1/5 — ما يصلح بشي

*2020-07-08, version 4.0.5*

تعبتو عماركم على هاذا التطبيق

## Most praised reviews (10 highest-rated)

### 5/5 — شرطة أبوظبي

*2022-01-28, version 4.1.4*

كل الشكر لشرطة أبوظبي على هذا التطبيق الرائع الذي من خلاله تستطيع عمل كل نشاطاتك من خلال الهاتف ويوفر عليك المجهود والوقت ،، ويقدم كل الخدمات للجمهور في ثواني بسيطه ،،، شكرا شرطة ابوظبي

### 5/5 — Very helpful

*2021-06-14, version 4.0.9*

Great app with all the information needed only problem is where it says contact us - it’s always busy and when I sent an email it said inbox full. so no way of getting hold of someone to speak to.

### 5/5 — First Class App!

*2020-09-08, version 4.0.6*

Mabrook! This app is first class and having been here for 22 years I’m amazed at the vision and successes the government has achieved in the implementation and management of new technology to make our lives so much easier!

### 5/5 — شرطة ابوظبي

*2020-08-25, version 4.0.6*

خدمات مميزة وسهوله اجراء المعملات

### 5/5 — Hunter’s review

*2020-07-21, version 4.0.5*

Time saving and useful efficient App.

### 5/5 — علي الكتبي

*2020-05-18, version 4.0.4*

شكراً لكم على هذا البرنامج المتكامل

### 5/5 — No substitute

*2020-03-16*

Excellent performing App which conclude all the history and the detail of you traffic history.

### 5/5 — Loving the new look

*2020-01-22, version 4.0.0*

The new app is much much better looking and informative then the old one. If vehicle transfer option could also be added to the app, then it will be more helpful.

### 5/5 — Update request

*2019-06-09*

Very useful application, but no one can use it now because of update request which popup ever time you open the app even when you’re up to date!! it will redirect you to App Store and there is update.

### 5/5 — خلل فني

*2019-05-11, version 3.3.3*

عندما قمت بتسجيل الدخول طلب مني البرنامج التحديث ، مع العلم بانه لا يوجد تحديث ... لطفا يرجى مراجعه ذلك ، لما للبرنامج من اهميه كبرى للمستخدمين .. شكرا لكم على قبول الاستماع للطرف الاخر

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*