# AC Freedom — user reviews

> 871 indexed App Store user reviews of AC Freedom by Broadlink Co.,Ltd, rated 2.30/5 from 197 ratings.

- Source: https://appshunter.io/ios/app/ac-freedom/id988314711/reviews
- App overview in markdown: https://appshunter.io/ios/app/ac-freedom/id988314711.md
- Rating breakdown: 5★ 41 · 4★ 19 · 3★ 10 · 2★ 14 · 1★ 113

## Newest reviews (20 of 871)

### 4/5 — Works well

*2026-07-28, version 4.1.0*

I would like to see the scheduling interface be simplified - it’s not easy to create a schedule

### 3/5 — Ошибка сети

*2026-05-30, version 4.0.1*

При попытке запустить кондиционер пишет ошибка сети , или вообще не открывает его

### 1/5 — Same sh as before

*2026-05-29, version 4.0.1*

When I was at the apartment ofc it didn't work
Moved to a new place same story, same sh, different years

### 1/5 — Heat pump

*2026-05-28, version 4.0.1*

Again, new update of the app and I can’t connect to my heat pump for already a week and no fix yet. Wish there was a better app connected to Aux heater.

### 1/5 — Bad UI

*2026-05-26, version 4.0.1*

Please change the user interface because this interface is like a 90s interface. add dark mode, add some material things. Please...

### 2/5 — Cuenta cancelada

*2026-05-26, version 4.0.1*

Y asi de repente, ya no puedo ingresar porque cancelaron mi cuenta, como si fuera a utilizar el aire fuera contra las reglas

### 1/5 — otras

*2026-05-26, version 4.0.1*

…absolutne sa neda pripojit, od 05/2026 ostala odpojená, predtým fungovala

### 1/5 — Latest update ruined the app

*2026-05-25, version 4.0.1*

The app has been very slow since the last update. I can’t even use it anymore

### 1/5 — Doesnt work

*2026-05-25, version 4.0.1*

App stopped connecting to internet and I cannot log in. Does not work at all. I tried with mobile data and wifi. App says no internet connection

### 1/5 — Wifi error

*2026-05-25, version 4.0.1*

I faced issues related to wifi error and couldn’t wireless control, plz fix the issue to change me feedback.

### 1/5 — Werkt niet meer

*2026-05-25, version 4.0.1*

De app werkt plots niet meer.

### 1/5 — Unusable

*2026-05-25, version 4.0.1*

today it constantly shows the network error. Do something with this

### 1/5 — Error

*2026-05-25, version 4.0.1*

Network error since last update. I can’t use AC in app because app don’t see ACs

### 2/5 — Nefunkční

*2026-05-25, version 4.0.1*

Stále píše že není připojení k internetu.

### 1/5 — Not working anymore

*2026-05-25, version 4.0.1*

App data is not loading anymore. Totally broken

### 1/5 — Pésima aplicación

*2026-05-25, version 4.0.1*

Realmente muy mala aplicación. Inestable, lenta y con múltiples fallas en términos de disponibilidad

### 1/5 — Network Error

*2026-05-25, version 4.0.1*

La aplicacion no funciona, al entrar aparece un error y no se puede utilizar.

### 1/5 — Doesn’t work

*2026-05-25, version 4.0.1*

The app doesn't work anymore. I'm trying to connect the climate control but it says there's no internet.

although I have used the app so far and it worked

### 1/5 — Bug

*2026-05-25, version 4.0.1*

Oops network error…

### 1/5 — Please fix the email verification

*2026-05-25, version 4.0.1*

After updating logged me out a now cant log in and can’t create another account because email verification don’t work. Never received an email. It was working fine last year

## Most critical reviews (10 lowest-rated)

### 1/5 — Подтверждающий пароль не соответствует

*2026-08-28, version 4.1.3*

Требует шесть символов а приходит четыре цифры

### 1/5 — Terrible App

*2026-08-18, version 4.1.3*

Like others mentioned the ac can’t connect to the WiFi. Requires WiFi to be at 2.5 ghz. Seriously, this is the most complicated app for appliances I have ever used. When trying to install and moving on to the next step, it blocks you for 20 seconds so you read every step for every model. Because every remote is different with different buttons. I have yet to find a way to get my ac to go into AP configuration mode.

### 1/5 — Hate ishumatsu!

*2026-08-03, version 4.1.0*

Don’t work! Erorr!

### 1/5 — Wish it were a zero

*2026-07-16, version 4.1.0*

The app is utterly useless. It would not connect to my device at all. Horrible to buy a new appliance and not have the functionality promised. I should get a partial refund for my purchase.

### 1/5 — Не подключается кондиционер

*2026-06-21, version 4.0.1*

Год пользовался возможностью управления через Wi-Fi с умным домом Алиса и недавно кондиционер получил статус «Не в сети». Попытавшись разобраться, я удалил его из родного приложения и попытался добавить заново. Добавить увы не получилось, так как приложение отказывается подключать мой кондиционер к Wi-Fi. Сам модуль Wi-Fi исправен и отлично виден в домашней сети. Исправьте проблему!

### 1/5 — Traiden Mini Splits

*2026-06-13, version 4.0.1*

Have 3 units I’m using this app for constantly crashes and is glitchy to get to work correctly.

### 1/5 — A truly horrible app

*2026-05-30, version 4.0.1*

I had to use Claude Opus 4.8 frontier AI model to troubleshoot and get me to a point where I could finally connect my AC using this app. It was incredibly convoluted and required me to create a second account because I couldn’t undo a step I didn’t realise I needed to complete a certain way. There are so many hoops you need to jump through. I am a fairly technical person so I understood it, but a layman would have no chance. This app is terrible!!!

### 1/5 — Перестало работать

*2026-05-29, version 4.0.1*

На 30.05.2026 не работает в России город ростов-на-Дону, домашний интернет от компании Билайн. При настройке впн на роутере все заработало как раньше. Видимо РКН как обычно все подряд блокировал и это тоже заблокировал. Пожалуйста смените порт/хостинг; сделайте хоть что-нибудь

### 1/5 — Çalışan uygulamayı bok ettiniz

*2026-05-29, version 4.0.1*

Beş para etmez uygulama her güncellemede sıştınız içine

### 1/5 — Pripojenie na wifi

*2026-05-29, version 4.0.1*

Prestalo fungovať  pripojenie aplikácie na wifi, vôbec nenájde domácu wifi

## Most praised reviews (10 highest-rated)

### 5/5 — Very good app

*2026-05-18, version 4.0.1*

It's a very good app but if it worked to have multiple people on the same account it would be great.

### 5/5 — Ура! Обновление!

*2026-05-14, version 4.0.1*

После обновления устранена проблема потери сети! Во всяком случае у меня. Обновил, проверил.

### 5/5 — Fonctionne très bien

*2026-01-18, version 4.0.0*

Comme vous au début, j’ai pas réussi à la faire fonctionner avec le code à quatre chiffres . 
Mais en fait le code à quatre chiffres se met au niveau du chronomètre dans la même case et en dessous vous devez mettre un mot de passe avec des chiffres et des lettres avec six caractères . J’espère, on est des plus d’un, j’ai regardé tous les commentaires pour essayer de trouver une solution. Avant de trouver la
Solution moi même

### 5/5 — Great app!

*2025-10-28, version 3.5.5*

Please add “I feel” option in the app on next update!!! PLEASE!!!🙏🙏🙏

### 5/5 — جازان

*2025-09-09, version 3.5.2*

لايوجد تسجيل جديد فتح الحساب معقد متعب المكيف ممتاز

### 5/5 — Very Bad

*2025-09-04, version 3.5.2*

Not working on iPhone “IOS”

### 5/5 — Amazing

*2025-08-19, version 3.5.2*

It’s works really well

### 5/5 — Best Connection For ACs ⭐️

*2025-08-13, version 3.5.2*

Very good connection and easy to use pls install the app if you have broken AC remote

### 5/5 — All good

*2025-07-21, version 3.5.1*

The Toyotomi Ikigai was very easily installed in the app.

### 5/5 — Hızlı gğncelleme

*2025-07-18, version 3.5.1*

Son versiyondaki fan hızı ayar sekmesi hatasını hızla düzeltip yeni güncelleme yayınladıkları için teşekkür ediyorum

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
