# Acacia Energy > Mobile app for managing Acacia Energy electricity accounts in Texas. (iPhone/iPad app by SmartGridCIS, LLC.) - Source: https://appshunter.io/ios/app/acacia-energy/id1102588051 (this page in markdown: same URL + `.md`) - Developer: [SmartGridCIS, LLC](https://appshunter.io/developer/1102588050) - Category: Utilities - Price: Free - Rating: 1.70/5 from 18 App Store ratings · 10 written reviews indexed - Age rating: 4+ - Requires: iOS 7.0 · 78 MB - Released: 2016-04-20 - Data updated: 2026-06-09 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/acacia-energy/id1102588051/reviews.md ## What is Acacia Energy? Acacia Energy gives you the power to quickly and easily manage your account in our easy to use new app. Download and register your account today to check your balance, pay a bill, track usage, and contact customer care. Quick. Easy. Done! Quickly See Your Balance – Instantly see how many days and kWh remain on your account. Easily Make Payments – Easily locate your balance and make a payment with a few simple clicks. Track Usage – Check usage history and trends with graphs and average usage to ensure you have the electric you need to get you through the month or project future bills. Stay Alert – Receive important notifications when your account balance is low or a payment is due. Manage Account – Edit your account contact information, or view your plan details, important dates and saved payment information. Get in Touch – You can easily reach our support team by chat, text, phone, or e-mail for any assistance you may need! In order to use this app, you must be an existing customer of Acacia Energy with a Texas address for service and a Smart Meter. Existing customers that need assistance with this app or their service can call 877-997-2946. © Copyright 2016 Brooklet Energy Distribution LLC DBA Acacia Energy. REP # 10137. For Terms of Service, historical pricing, TDU charges, and your rights as a consumer, please visit www.acaciaenergy.com ## Key features - Check account balance - Make payments - Track electricity usage - Receive account alerts - Manage account details - Contact customer support ## Recent user reviews (10 of 10) All indexed reviews: https://appshunter.io/ios/app/acacia-energy/id1102588051/reviews.md ### 1/5 — A TERRIBLE app with no developer support *2025-08-16* If I could give this app -10 stars I would. The app has always been terrible with its iPhone 5 layout and old keyboard on top of it being incredibly slow and basic… but now you can’t even add a new card to your account because when you click card nickname, the entire app crashes. But guess what, it GETS F’N WORSE SOMEHOW. I deleted the app and reset my phone and now after reinstalling the app, the app doesn’t even load when you click it, it just stares at you for 10 seconds and crashes so now the entire app is unusable. I’m changing electric providers because of yall being a modern day electric company but haven’t updated your app in over 4 years, I hope y’all lose all of your customers so it will wake yall up and y’all will actually update the app and I’m not even asking for more features, I’m just for the basic BUG FIXES y’all seem to not care about ### 1/5 — Scammers *2024-10-23* Scammers ! Do not sign up with them you are better off using a regular monthly light company These people disconnect lights daily Paying almost $20 daily for light to still be disconnected ### 1/5 — Too many inconsistencies with actual usage *2022-08-02* Too many inconsistencies with usage one day it says u used average cost per day is $22 other next day it jumps to $30 a day average this is impossible I added an additional $30 to my account it showed my actual balance was $84 and when I added the $30 then it immediately dropped to $54 is this company stealing money A federal audit would be required to many inconsistencies with actual cost kilowatts per hour and what they’re charging per day i’ve only been with this company three weeks and I see some scamming going on and I don’t like it. furthermore their app is not real time I have noticed that you really don’t know what your balance is until your lights are off feeling very frustrated with this light company ### 1/5 — Yall need to update yall app *2022-02-10* This app is old and out dated the customers name isn’t even show with the statements, what if we need proof of electricity bill? So unprofessional and bootlegged please update ### 1/5 — 0 Stars If Possible *2022-01-31* If being frustrated is your thing, this is the app for you. Luckily i get both email and text messages from them. The app is completely useless! It doesn’t let you sign in, it says “account number invalid” when you can go online and login just fine. It doesn’t load when it does let you sign in and it overall just doesn’t function. If I could give 0 stars i would but I can’t so owell. VERY DISPLEASED!!! ### 1/5 — Acacia is a Horrible electric company *2020-12-04* They constantly cut the power off and if you if you don’t get the lights paid on before aCertain time that day. They leave you and your family in the cold with a bit of the electricity all night. I’ve asked numerous times for what kilowatt per our rights and paying and they won’t give them to me. I have five rental properties are bills paid and I paid lights on they constantly cut them off!!!! I am changing electricity companies do not use them... ### 1/5 — Does not work *2020-12-01* This app does not work. It will not let any credit/debit card work unless it has the same billing address as the service address (so husband, mom, and dad can’t help us out when need be) and also the usage section doesn’t work. Says no data available however we have used Acacia for over 2 months now. Horrible app that needs updating. Just use the regular website ### 5/5 — Frankie *2018-10-20* I love it! I love the app and energy power saving free nights for me I badly be home n use lights mostly use them at night around 9pm to 5am n those are the free lights good part is that you get free lights every night I love this app n power so much thanks guys I will be calling to check up on my status again ### 1/5 — Doesn’t work *2018-01-19* I have been able to get this application to work one time!!! It always states a different reason for not working!!! ### 1/5 — Bad App *2016-12-25, version 1.0.2* Doesn't allow to sign in your username. It's says username is incorrect. ## Frequently asked questions about Acacia Energy ### What can I do with the Acacia Energy app? The Acacia Energy app allows you to quickly check your balance, make payments, track your electricity usage with graphs, manage your account details, and contact customer support via chat, text, phone, or email. ### Who is eligible to use the Acacia Energy app? To use the Acacia Energy app, you must be an existing customer of Acacia Energy with a Texas address for service and a Smart Meter. ### How do I make a payment using the Acacia Energy app? The app makes it easy to locate your current balance and complete a payment with just a few simple clicks, streamlining the payment process for your electricity bill. ### Does the Acacia Energy app provide usage insights? Yes, you can track your usage history and trends through graphs within the app. This feature helps you monitor your electricity consumption and project future bills. ### What kind of notifications can I expect from the Acacia Energy app? The app will send you important alerts, such as notifications when your account balance is running low or when a payment is due, helping you stay on top of your account status. ### How can I get help if I have issues with the Acacia Energy app? Existing customers needing assistance with the app or their service can call 877-997-2946. You can also reach their support team through chat, text, phone, or email directly within the app. ### Is the Acacia Energy app available on all devices? The Acacia Energy app is currently supported on iPhone and iPod devices, as indicated by the provided data. ### How often is the Acacia Energy app updated? The latest version of the Acacia Energy app is 2.1.1, which was last updated on November 12, 2020. This suggests updates are released periodically. ## Version history (last 5 releases) ### 2.1.1 — 2020-11-12 Support for multiple locations on the usage history functionality. ### 2.1.0 — 2020-10-29 Compatibility with new iOS versions ### 2.0.2 — 2018-01-30 Small fixes. ### 2.0.1 — 2018-01-25 Small fixes. ### 2.0.0 — 2017-11-28 Added support for postpaid billing customers Added support to transfer service to a new location Various fixes ## Apps similar to Acacia Energy | App | Rating | Price | Category | | --- | --- | --- | --- | | [Vesta Mobile](https://appshunter.io/ios/app/vesta-mobile/id1198235893) | 2.6 (519) | Free | Utilities | | [My Cirro](https://appshunter.io/ios/app/my-cirro/id1534874517) | 4.8 (840) | Free | Utilities | | [4Change Energy](https://appshunter.io/ios/app/4change-energy/id6468589052) | 1.5 (89) | Free | Utilities | | [Discount Power](https://appshunter.io/ios/app/discount-power/id1632049655) | 4.9 (802) | Free | Utilities | | [Gexa Energy](https://appshunter.io/ios/app/gexa-energy/id1456175612) | 4.6 (10,501) | Free | Utilities | | [Reliant](https://appshunter.io/ios/app/reliant/id666921945) | 4.9 (18,750) | Free | Utilities | ## More apps by SmartGridCIS, LLC - [Snap Energy Latino](https://appshunter.io/ios/app/snap-energy-latino/id1103240738) - [Vital Power](https://appshunter.io/ios/app/vital-power/id1103244511) - [Now Power Texas](https://appshunter.io/ios/app/now-power-texas/id1104207118) - [MID Power Up](https://appshunter.io/ios/app/mid-power-up/id1105308504) - [Hello Energy](https://appshunter.io/ios/app/hello-energy/id1215633112) All apps by SmartGridCIS, LLC: https://appshunter.io/developer/1102588050 ## Related topics [acacia energy](https://appshunter.io/ios/topics/acacia-energy) · [acacia](https://appshunter.io/ios/topics/acacia) · [acaic](https://appshunter.io/ios/topics/acaic) · [tara energy](https://appshunter.io/ios/topics/tara-energy) · [vopriton energy](https://appshunter.io/ios/topics/vopriton-energy) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*