# Academic Live Care > Telemedicine for students offering medical and behavioral health services. (iPhone/iPad app by ACADEMIC HEALTHPLANS, INC.) - Source: https://appshunter.io/ios/app/academic-live-care/id1586836708 (this page in markdown: same URL + `.md`) - Developer: [ACADEMIC HEALTHPLANS, INC](https://appshunter.io/developer/934795092) - Category: Medical, Health & Fitness - Price: Free - Rating: 4.89/5 from 689 App Store ratings · 8 written reviews indexed - Age rating: 12+ - Requires: iOS 13.0 · 87 MB - Languages: English - Released: 2021-10-07 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/academic-live-care/id1586836708/reviews.md ## What is Academic Live Care? High-quality, on-demand medical care designed specifically for students. AcademicLiveCare (ALC) is the best way to see a doctor from your dorm, at home, or when you’re on-the-go. The ALC platform harnesses the power of telemedicine so you can feel better faster. The ALC app connects you to board-certified, experienced medical and behavioral health providers. Your health is in your hands with our 24/7 on-demand service or scheduled appointments. ALC IS EASY AS 1 -2 -3 1. Download the app 2. Choose the type of visit 3. Choose your provider MEDICAL AND BEHAVIORAL HEALTH CARE FOR STUDENTS AND THEIR DEPENDENTS Our experienced clinicians can provide the care you need quickly. Common patient concerns include: • Urgent Care: bronchitis, sinus & respiratory infections, sore throat, diarrhea, cold/flu, gout, strep throat, urinary tract infections, pink eye, hypertension, migraines, pneumonia • Therapy: depression & anxiety, ADHD/ADD, bereavement, trauma, couples therapy, stress, divorce, sleep disorders • Psychiatry: anorexia, bipolar disorder, panic attacks, PTSD, OCD, psychosis, insomnia, substance abuse • Nutrition: weight concerns, food allergies, meal planning, high blood pressure, pediatric nutrition, digestive disorders, pregnancy diets ALC is only available to students attending colleges and universities where ALC is offered. Visit myahpcare.com and search for your school to find out if your school offers this benefit. Please note that telehealth is not for emergencies. If you’re having a medical emergency, call 911. Any customer review may be used in marketing materials such as emails, fliers, blogs, or other promotional assets. Publishing a review is considered a grant of permission to share the review outside of the App Store. The review will be published anonymously. If you use Apple Health, you can choose to share your health information with the doctor during your video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate. Visit academiclivecare.com to learn more. AcademicLiveCare is offered by the Risk Strategies Student Health Division in partnership with Amwell. ## Key features - On-demand medical visits - Behavioral health therapy - Psychiatry services - Nutrition counseling - 24/7 availability - Scheduled appointments - Integration with Apple Health ## Recent user reviews (8 of 8) All indexed reviews: https://appshunter.io/ios/app/academic-live-care/id1586836708/reviews.md ### 2/5 — If it wasn’t free i wouldn’t use it *2024-12-18* The doctors take about 30 minutes to an hour to get with you even though it said they are available right then. It doesn’t seem like they read the description I wrote because they ask me why I’m there as if I didn’t put it in the description and most of them seem annoyed like they don’t like there jobs. It’s sad to see doctors in America don’t really care but that’s what they show. ### 5/5 — Very comprehensive diagnosis *2024-10-15* I find their diagnosis good. They ask a lot of questions to understand your symptoms. ### 2/5 — Bugs.. *2024-07-10* This app has been great because it helps connect me to services that I need to be connected to. However… the app itself is a bit clunky and not completely responsive/intuitive. I’ve experienced some bugs—especially when using the app on an iPad with a keyboard connected (unable to scroll down to accept terms and conditions, etc). ### 5/5 — Life saver *2023-11-14* Campus medical was closed, saved me from making an expensive trip to the ER ### 1/5 — Can’t see Different Providers *2023-07-27* When my provider didn’t have any appointments available within the time-frame I needed, I tried to schedule an appointment with a different provider. The app automatically cancelled my appointment. Although it cancelled relatively soon after I scheduled it, my provider still hasn’t added any appointments that work for me. I will be finding a new care provider. ### 3/5 — Decent care, clunky platform *2023-02-02* Been using the app for regular appointments for about a year. I do appreciate that the insurance signup process has made quite easy and that is the strength of the platform. Video quality and connection has been fine. I’ve loved my provider. Beyond that- The platform itself is a bit clunky. There’s been two or three times where insurance has not been billed properly and getting that resolved has been painful. The check in process feels like it needs more help on user experience. For example, you are required to watch the welcome video EVERY time before your appointment. No ability to skip. Provider search is quite limited- even for finding a provider you have seen previously. In short, good start but app needs some front end work. ### 1/5 — Don’t waste your time, find better support *2022-08-04* I’m actually surprised on the ratings because this is one of the worst platforms for “health”. I’ve tried numerous supports, good and bad, and this ALC is ranked bad. Had my provider no show for the appt, reached out to support multiple times, no responses, called, they said to wait it out, tried a different provider and no responses from my emails to them, tried another provider and they weren’t that great. Was super excited for this help but it’s created more stress, time, and frustration on my plate ### 4/5 — One issue *2022-04-12* They should make the app like a call so when you go onto another app it keeps running. If you go off the app while waiting for longer than a minute or two, it will reset and you will have to get an appointment again ## Frequently asked questions about Academic Live Care ### What kind of medical care can I get with this app? You can access urgent care for common illnesses like bronchitis, sinus infections, and UTIs. The app also offers behavioral health services including therapy for anxiety and depression, psychiatry for conditions like bipolar disorder and PTSD, and nutrition counseling for weight concerns and digestive issues. ### How does the app work? First, download the app. Then, choose the type of visit you need, whether it's for urgent medical care or a behavioral health consultation. Finally, select a provider from the available options to begin your virtual appointment. ### Is this app free to use? The app itself is free to download and use. Access to medical and behavioral health providers is typically offered as a benefit through participating colleges and universities. You should check with your school to confirm if this service is included in your student benefits. ### Who is eligible to use Academic Live Care? Academic Live Care is exclusively available to students attending colleges and universities where the service is offered. It is also available to their dependents. You can check your school's eligibility by visiting myahpcare.com and searching for your institution. ### Can I share my health data with the doctor? Yes, if you use Apple Health, you have the option to share your health information with the doctor during your video visit. This can include data such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate. ## Version history (last 5 releases) ### 12.22.200 — 2025-02-20 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ### 12.22.100 — 2024-12-14 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ### 12.21.103 — 2024-09-16 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ### 12.21.009 — 2024-04-03 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ### 12.20.006 — 2024-03-29 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ## More apps by ACADEMIC HEALTHPLANS, INC - [AHP Care](https://appshunter.io/ios/app/ahp-care/id1327778071) - [Care26](https://appshunter.io/ios/app/care26/id1480394903) All apps by ACADEMIC HEALTHPLANS, INC: https://appshunter.io/developer/934795092 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*