# Academy Sports + Outdoors — user reviews > 635 indexed App Store user reviews of Academy Sports + Outdoors by Academy, Ltd., rated 4.90/5 from 221,024 ratings. - Source: https://appshunter.io/ios/app/academy-sports-plus-outdoors/id1572699554/reviews - App overview in markdown: https://appshunter.io/ios/app/academy-sports-plus-outdoors/id1572699554.md - Rating breakdown: 5★ 204,965 · 4★ 10,375 · 3★ 2,643 · 2★ 810 · 1★ 2,231 ## What do users think of Academy Sports + Outdoors? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 👍 Convenient online ordering - 🚀 Fast delivery - 💡 Useful features like wish list - 👍 Great customer service **Cons** - 🐛 Inaccurate inventory and stock information - 🐛 Buggy app with frequent crashes - 🔍 Poor filtering and sorting options - 🔍 Confusing checkout and payment process - 🔍 Inconsistent user experience across web and app **Commonly reported bugs** - App freezes during login - Cart items disappear randomly - Incorrect pricing and discounts shown - Delivery date estimates are often inaccurate - Notifications for order status and pickup not reliable **Most requested features** - Improve inventory and stock visibility - Add more advanced filtering and sorting options - Streamline checkout and payment process - Provide a more consistent user experience - Implement dark mode and other accessibility features ## Newest reviews (12 of 635) ### 2/5 — Slow and complex *2026-08-31, version 6.9.1* The app it’s slow and complex for making purchases. It’s not predictive as others ### 2/5 — Not user friendly website or app *2026-08-30, version 6.9.1* It forgets where you were on the page every time you click off of a product. Not user friendly at all. Poor app and it needs work for sure ### 4/5 — Good app but… *2026-08-25, version 6.9.1* Why take away the ability to access your credit card and make payments? App gives you everything and then takes an essential thing away. ### 5/5 — Nil deal ? *2026-08-22, version 6.9.1* I love academy yall are amazing and also can yall give an nil to eight graders because ill be in high school so technically yall can buy academy is definitely a great store just get more variety of things and yall be good like clothes shoes necklace backpack etc ### 5/5 — So respectfully speaking about shop or service experience *2026-08-20, version 6.9.1* The company seems to be riddled with emotional people when a consumer such as myself speak about experiences honestly it seems the service looks and feels like a blow off by staff members I speak this because I have been telling the United States government department of about my activity online devices I being harassed and isolated because I noticed the type of people and names that I’m coming contact with when I choose obtain services for and item I purchased from the company of Academy even where I visit thru city yeah I know this sounds crazy but I’m in constitutional violation HOUSTON Texas where all kinds of dumb stuff is a way of life the place THE ENRON SITUATION HAPPEN THE PLACE WHERE RONALD REGEAN VICE PRESIDENT HAS TWO STATUES ARE FACING OCEAN CHANNEL THRU THE CITY THAT IS COUSIN TO THE SWAMP AND THE COUSIN NAME OF THE SWAMP IS THE BAYOU CITY ### 5/5 — Good App *2026-08-19, version 6.9.1* It’s a decent app but takes a long time to load most of the time. ### 5/5 — Better than all sports stores in the game *2026-08-17, version 6.9.1* Thank you for giving the F3 crew great training gear quality and pricing! ### 5/5 — Rio *2026-08-16, version 6.9.1* Awesome experience!!! This is my second time I have bought CAT men steel toes on clearance and 10% off. ### 5/5 — Favorite store *2026-08-16, version 6.9.1* I always find what I’m looking for ### 5/5 — It was OK *2026-08-16, version 6.9.1* Yeaa ### 2/5 — Yeti cooler *2026-08-16, version 6.9.1* FYI coolers from the store are not in boxes like when ordered on line it is in a box and protected. ### 3/5 — App *2026-08-16, version 6.9.1* Love Academy sports but the app is very slow in loading product info and pictures but quick to go back when hitting return button ## Most critical reviews (10 lowest-rated) ### 1/5 — Not able to use Apple Pay and gift card *2026-09-02, version 7.0.0* Can’t use both at the same time ### 1/5 — Kayko *2026-08-31, version 6.9.1* Needed an item I found on academy app that was on sale. Went in store to purchase and was told they could not change in store pice. Looked up Fine print on the advertisement for the item. There was nothing that stated specifying Price was only valid for online purchase. If nothing was stated for online or in store purchasing method that’s false advertisement. ### 1/5 — Super Slow *2026-08-31, version 6.9.1* This is the slowest app I have ever used ### 1/5 — Bad *2026-08-28, version 6.9.1* The app sucks ### 1/5 — Card Payment *2026-08-19, version 6.9.1* I can no longer manage my credit card through the app. When I go online it says I don’t have a payment due this month but I haven’t made a payment at all. How do I make a payment?? Why take that manage card payment off the app??? ### 1/5 — What a pain….would not accept my new myAcademy card *2026-08-19, version 6.9.1* What a pain….would not accept my new myAcademy card…only have a $7500 credit limit ordered $60 of seasonings and never would allow it to go through…ended up having to pay with an alternative method not giving me my 5% saving for using the new card….absolutely ridiculous ### 1/5 — Cannot log in *2026-08-18, version 6.9.1* I haven’t been able to get on the app for several months. Tried to delete and reinstall but nothing worked. ### 1/5 — Card management gone *2026-08-17, version 6.9.1* You can no longer make payment on academy card in the app. Academy goes to great lengths to make it as inconvenient as possible for you to pay your bill it seems. ### 1/5 — Your website is slow and poorly designed. *2026-08-14, version 6.9.1* Every time I try to shop it’s one delay after the other. Very frustrating and annoying. ### 1/5 — Freezing *2026-08-14, version 6.9.1* App kept on freezing very difficult trying to update address ## Most praised reviews (10 highest-rated) ### 5/5 — Best app for online shopping. *2026-08-31, version 6.9.1* the app is really easy to use and is regularly update, so issues. The tracking of all orders are also up to date. Great app. ### 5/5 — This guy *2026-08-31, version 6.9.1* Great prices great reward quality stuff ### 5/5 — Excelente *2026-08-30, version 6.9.1* Gracias x coupons, Iwant more ### 5/5 — Awesome *2026-08-30, version 6.9.1* Awesome ### 5/5 — ⭐️⭐️⭐️⭐️⭐️ *2026-08-29, version 6.9.1* Always great customer service and friendly staff ### 5/5 — ACADEMY Sports + Outdoors *2026-08-28, version 6.9.1* At Academy Sports - Outdoors, you can always find some real good deals ### 5/5 — Best Sports and Outdoor Store *2026-08-28, version 6.9.1* Fabulous experience always!! Thank you Shaylen (El Paso) ### 5/5 — Academy *2026-08-27, version 6.9.1* Love the variety of stuff they have! ### 5/5 — Love it *2026-08-26, version 6.9.1* So I found out that they have my fave Nike skull cap and for some reason that never goes on sale. I have a few of them, but I was lucky enough to find this shop and they gave me the best deals on the item. They are legit very nice customer service and the shipping was extremely fast. It was just great. ### 5/5 — Login *2026-08-24, version 6.9.1* Update: somehow after I gave a review about login, it magically worked now! Yeah! I haven’t been able to get on the app for several months. Tried to delete and reinstall but nothing worked. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*