# ACB Mobile — user reviews

> 18 indexed App Store user reviews of ACB Mobile by Adams Community Bank, rated 4.79/5 from 1,195 ratings.

- Source: https://appshunter.io/ios/app/acb-mobile/id934053509/reviews
- App overview in markdown: https://appshunter.io/ios/app/acb-mobile/id934053509.md
- Rating breakdown: 5★ 903 · 4★ 85 · 3★ 23 · 2★ 6 · 1★ 16

## What do users think of ACB Mobile?

Overall sentiment: negative

**Pros**

- 👍 Easy to navigate
- 👍 Instant account balances
- 👍 Modern and user-friendly design
- 👍 Deposit check feature is awesome

**Cons**

- 🐛 Login issues and errors
- 🐛 App crashes frequently
- 🐛 Transaction history display issues
- 🐛 Slow performance and loading times
- 🔒 No password reset assistance on weekends

**Commonly reported bugs**

- Login screen freezes
- Incompatible with older devices
- Transaction history display issues
- Frequent crashes

**Most requested features**

- iPad app version
- Face ID support
- External transfer functionality

## Most critical reviews (10 lowest-rated)

### 1/5 — fix the 5 notification thing.

*2026-04-12, version 25.2.101.1*

sends 5 notifications out anytime anything is done. fix it. it’s annoying.

### 1/5 — Can’t login!

*2025-12-12, version 25.2.101.1*

Almost every time I try to use this app it gives me an error to login very frustrating when you’re just trying to see what’s in your bank account!! Thinking of switching banks because of this

### 1/5 — Last update terrible

*2022-03-23, version 10.6.0.1*

Since recent update can’t even read my transactions.  Everything is fine print.  Just pitiful compared to previous versions.

### 1/5 — app is unusable

*2021-08-31, version 10.6.0.1*

clearly not tested by the developers. the transaction history is out of frame and literally cut in half length-wise.

### 1/5 — Do not trust this bank!!

*2021-02-09, version 10.5.0.1*

I though since it was smaller type bank, they wouldn’t pull the tricks that bigger banks would, since they would want to keep their customers, but I was surprised. I overdrafted my account by forgetting an automatic payment, okay thats my fault, except instead of charging me the one overdraft fee, they instead charged me MULTIPLE overdrafts, for transactions that had been made from a week before, to two days before the insurance payment was deducted. To top it all off, the person I spoke to on the phone was EXTREMELY rude. Cutting me off mid sentence and overall had a nasty attitude, told me i was pretty much beat, since I had to solid proof that they rearranged transactions to get the maximum amount in overdrafts they could. I’ll be closing my account after I pay off the $200 in fees I occurred overnight.

### 1/5 — Unable to get in; another update, please?

*2020-11-12, version 10.1.0.1*

This app has not been working for me for quite some time. I now gave to use my internet browser to go in the website, which is time consuming. I’d much prefer to use the app, and maybe add Face ID to it too?

### 1/5 — Needs a major update

*2020-11-06, version 10.1.0.1*

‘Improved performance’ with this latest update means, for me, that it’s now unusable. 

It had worked fine for years. Too slow but at least it worked. Now I can’t even get in most of the time. It’s the only app that I’ve ever had issues with.

The problem is definitely on the app side & not my phone being too old or underpowered. If the app can’t work on the new iPhone SE, you’ve somehow managed to ruin your app.

### 1/5 — Unable to open

*2020-07-18, version 9.2.2.1*

App is rather slow to load usually. But recently I’ve been unable to even get into the app. It starts to load and then crashes. Very disappointed.

### 1/5 — Old school. Slow. Glitchy

*2019-12-04, version 9.0.1.1*

Years behind other banking apps. Very slow as well. Can’t do external transfers into ACM.

### 3/5 — Crashes

*2022-12-08, version 10.6.2.1*

App keeps crashing when trying to log in.

## Most praised reviews (8 highest-rated)

### 5/5 — Excellent Help!

*2026-06-04, version 26.1.402.1*

Kaitlyn was very helpful and getting my account on frozen after I had to make some changes, including my Face ID and so we reset my password and it took about five minutes and we were all done. Nice work 💯

### 5/5 — ACB Mobile app

*2025-02-24, version 24.9.201.1*

Easy to navigate

### 5/5 — Great app!

*2025-02-08, version 24.9.201.1*

would be 5 stars if there was a version for my iPad.

### 5/5 — REST PASSWORD ASSISTANCE

*2024-09-28, version 24.8.0.1*

There is no password rest assistance on weekends so you are locked out of your account. If you cannot get to a ATM your out of lunch especially if you need to transfer money from one account to another in an emergency.

### 5/5 — Mobile app

*2024-06-21, version 24.2.0.1*

Easy to use and I love the instant balances of my accounts

### 5/5 — Great update!

*2022-06-30, version 10.6.2.1*

This new look is much more modern and user friendly!

### 5/5 — Much better!

*2022-06-28, version 10.6.2.1*

The new update is great! It’s faster than previous updates, easier to toggle between accounts, and the deposit a check feature is awesome.

### 5/5 — It's ok for basics

*2022-01-27, version 10.6.0.1*

I have gone in multiple times bc my direct deposit app is not working. There no help!! Come on it's been months do better!!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
