# Accela CRM > Citizen reporting app for local government issue resolution and community engagement. (iPhone/iPad app by PublicStuff LLC.) - Source: https://appshunter.io/ios/app/accela-crm/id359891920 (this page in markdown: same URL + `.md`) - Developer: [PublicStuff LLC](https://appshunter.io/developer/359891923) - Category: Productivity, Utilities - Price: Free - Rating: 3.00/5 from 2 App Store ratings · 46 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 19 MB - Languages: Arabic, English, French, German, Greek, Hindi, Italian, Japanese, Korean, Polish and 7 more - Released: 2010-03-08 - Data updated: 2026-07-05 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/accela-crm/id359891920/reviews.md ## What is Accela CRM? Communicate directly with your community leaders to resolve issues in your city and neighborhood from anywhere in the United States! Here’s how it works: 1. See something that needs to be fixed? 2. Submit a request and even attach a photo. 3. City Staff receives the request. 4. The City fixes the problem! 5. You get notified when the request is completed. You can also monitor requests, provide comments and follow other requests in your community. Download the app today to get started! ## Key features - Submit issue requests with photos - Direct communication with city staff - Track request status and progress - Receive completion notifications - Monitor and comment on community requests - Follow other community requests ## Recent user reviews (10 of 46) All indexed reviews: https://appshunter.io/ios/app/accela-crm/id359891920/reviews.md ### 1/5 — Stuck in a loop *2023-09-21, version 4.4.2* I want to sign into my Accela account and I already have one created. When I try and login, my only option is to select the “have an account already- hit the skip” button. I select that button and it tells me that account already exists. I go back and it starts all over again without logging in and takes me back to the sign up page. Please help!!!! ### 5/5 — Works well for me *2023-07-03, version 4.4.2* Seems to do the basic functions I need it to do. ### 1/5 — Terrible App *2020-12-23, version 3.9.6* This app is uselessness it constantly crashes and does not work. ### 1/5 — App keeps crashing *2020-12-09, version 3.9.6* App keeps crashing over and I’ve again. I have uninstalled/installed 3 times with no result. ### 1/5 — Crash! Repeatedly! *2020-11-04, version 3.9.6* My city uses this app to keep track of issues. So I downloaded it and tried to open the app. Only every 2 seconds, it crashes and kicks me out. I go back in and it says loading and then kicks me out again. This happened after uninstalling then reinstalling, after turning off my phone and back on, and after waiting a few minutes and trying again. The biggest problem is: I have no other way to check on my issue because this is the way the city does it. Fix this issue! ### 3/5 — App crashing while filling required field *2018-10-24, version 3.9.6* Utility line locates request is crashing app while filling required fields ### 1/5 — IPad2 app crashes *2015-10-27, version 3.5* Downloaded and it flashes asking if I want to share my location and before I can answer, it flips to the icon. ### 1/5 — App won't open *2015-10-16, version 3.5* I have an iPhone 6. The app tries to open, then crashes before it's fully loaded. ### 1/5 — app crashes *2015-10-12, version 3.5* The app crashes on my iPhone 6s. ### 1/5 — Does not work *2015-07-17, version 3.5* Choose a city, press done. App thinks a little, but never moves on to be able to report. ## Frequently asked questions about Accela CRM ### What does Accela CRM do? Accela CRM allows you to report issues in your city or neighborhood directly to community leaders. You can submit requests, attach photos, and track the resolution process. The app keeps you informed with notifications when issues are completed. ### How do I submit a request? To submit a request, simply identify something that needs fixing, tap to submit a request, and attach a photo if relevant. Your request will then be received by City Staff for resolution. ### Is Accela CRM free to use? Yes, the app is free to download and use. It is supported by advertisements. ### Can I track requests made by others? Yes, you can monitor requests submitted by others in your community. You also have the ability to provide comments and follow the progress of these requests. ### What kind of issues can I report? You can report various issues that need fixing within your city or neighborhood, such as potholes, graffiti, broken streetlights, or other public service concerns. The app facilitates direct communication with city staff for resolution. ## Version history (last 5 releases) ### 4.4.2 — 2022-11-09 Bug fixes ### 4.4.0 — 2022-07-02 Added Delete Account button on Profile Bug fixes (Private/Public Request, Login Session issue) ### 4.3.3 — 2022-05-17 Bug fixes ### 4.3.1 — 2022-04-06 Bugs fixes ### 4.3 — 2021-12-03 New in v4.3: Update for iOS 15 Bug fixes ## Apps similar to Accela CRM | App | Rating | Price | Category | | --- | --- | --- | --- | | [My Oceanside](https://appshunter.io/ios/app/my-oceanside/id408996644) | 2.8 (33) | Free | Productivity | | [GeoViewer Mobile 2.0](https://appshunter.io/ios/app/geoviewer-mobile-20/id564871172) | 3.8 (19) | Free | Productivity | | [Energy Expert for PG&E](https://appshunter.io/ios/app/energy-expert-for-pg-and-e/id1552968111) | 3.7 (3) | Free | Productivity | | [Desigo Fire Connect](https://appshunter.io/ios/app/desigo-fire-connect/id1609566387) | — | Free | Productivity | | [myRWC](https://appshunter.io/ios/app/myrwc/id731511083) | 1.7 (28) | Free | Productivity | | [Inform San Carlos](https://appshunter.io/ios/app/inform-san-carlos/id978115515) | 2.5 (10) | Free | Productivity | ## More apps by PublicStuff LLC - [Kenosha City App](https://appshunter.io/ios/app/kenosha-city-app/id902606526) - [My Newark](https://appshunter.io/ios/app/my-newark/id919589825) - [LEx - Loudoun Express Request](https://appshunter.io/ios/app/lex-loudoun-express-request/id983037048) All apps by PublicStuff LLC: https://appshunter.io/developer/359891923 ## Related topics [accela mobile app](https://appshunter.io/ios/topics/accela-mobile-app) · [request indy](https://appshunter.io/ios/topics/request-indy) · [my el cajon](https://appshunter.io/ios/topics/my-el-cajon) · [upland connect](https://appshunter.io/ios/topics/upland-connect) · [milo budget](https://appshunter.io/ios/topics/milo-budget) · [public goods](https://appshunter.io/ios/topics/public-goods) · [go hazardky](https://appshunter.io/ios/topics/go-hazardky) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*