# Accela CRM — user reviews > 46 indexed App Store user reviews of Accela CRM by PublicStuff LLC, rated 3.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/accela-crm/id359891920/reviews - App overview in markdown: https://appshunter.io/ios/app/accela-crm/id359891920.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (10 of 46) ### 3/5 — App crashing while filling required field *2018-10-24, version 3.9.6* Utility line locates request is crashing app while filling required fields ### 1/5 — More categories *2014-06-14, version 3.0.0* Add a "watering Violation" category for city of Plano in this app. When I select this category, then select a Plano address I receive a prompt for "is this request for Collin county" I say no and it takes me back to the category page and there is no watering category then I pick "other" and it changes the address to a Plano address across town instead of the one I picked before. If I say yes it submits the request to Collin county. Are these going to the same place? The address I'm trying to point to is west Plano near park and jubilee in Plano. Please add the category and fix the location detection in this app. It's not initiative and is a poor user experience. ### 1/5 — Unlabeled buttons *2014-01-14, version 2.3.5* None of the buttons on the main screen have text labels, thus making this app unusable for persons who cannot see the screen i hope that there is a list option, for those of us who cannot see a map. ### 1/5 — Garbage *2013-12-03, version 2.3.2* You have to create an account to see if your city is supported. But - the process of even creating an account wouldn't work. A waste of time. ### 1/5 — App never loads *2013-10-16, version 2.3.1* I registered on their website and login issue for my local community. So then I came to the app store and downloaded the mobile app. After downloading I attempted to launch the app, and it just says loading with the spinner. After three minutes of it just saying loading I used the task manager to end the app and tried again. It just never finishes loading. This app is worthless! Do not download! ### 3/5 — Slow and Painful *2013-09-05, version 2.2.8* I find this app to be *extremely* slow and lag when navigating and performing functions. It appears to have to load lots of external content which takes lots of time. Sometimes there is no indication that the app is even doing anything in the background. I think the front-facing PublicStuff side of the app is nice and pretty, but the once you get into a city (NYC, in my case), the design is less appealing and everything is just ‘average’. ### 1/5 — Horrible App!! *2013-09-05, version 2.2.8* This app doesn't work! It's extremely slow, error prone, and crashes often. Totally useless. ### 2/5 — Failed updating API key? FB integration *2013-06-23, version 2.2.7.2* Looks like a good app, however the FB integration is giving an error each time I open the app. Needs an update to squash this bug. ### 1/5 — Not even worth to use *2013-04-17, version 2.2.6* I downloaded the app with the hope to report a black water leak near our neighborhood. When i downloaded the app, after asking for the location, the app just don't show any options, just the annoying orange screen. I have installed iOS 6.1.2 in my iPad 2 and it should work, but it doesn't! So, if you want to do a report for your municipality, make a favor to yourself and avoid this app, use the website or look for another municipality tool that can help you. ### 5/5 — Nice updates *2013-01-07, version 2.2.1* I've had this app and just got the updates which are awesome! When will this be available in the international market? Can't wait for more updates! ## Most critical reviews (10 lowest-rated) ### 1/5 — Stuck in a loop *2023-09-21, version 4.4.2* I want to sign into my Accela account and I already have one created. When I try and login, my only option is to select the “have an account already- hit the skip” button. I select that button and it tells me that account already exists. I go back and it starts all over again without logging in and takes me back to the sign up page. Please help!!!! ### 1/5 — Terrible App *2020-12-23, version 3.9.6* This app is uselessness it constantly crashes and does not work. ### 1/5 — App keeps crashing *2020-12-09, version 3.9.6* App keeps crashing over and I’ve again. I have uninstalled/installed 3 times with no result. ### 1/5 — Crash! Repeatedly! *2020-11-04, version 3.9.6* My city uses this app to keep track of issues. So I downloaded it and tried to open the app. Only every 2 seconds, it crashes and kicks me out. I go back in and it says loading and then kicks me out again. This happened after uninstalling then reinstalling, after turning off my phone and back on, and after waiting a few minutes and trying again. The biggest problem is: I have no other way to check on my issue because this is the way the city does it. Fix this issue! ### 1/5 — IPad2 app crashes *2015-10-27, version 3.5* Downloaded and it flashes asking if I want to share my location and before I can answer, it flips to the icon. ### 1/5 — App won't open *2015-10-16, version 3.5* I have an iPhone 6. The app tries to open, then crashes before it's fully loaded. ### 1/5 — app crashes *2015-10-12, version 3.5* The app crashes on my iPhone 6s. ### 1/5 — Does not work *2015-07-17, version 3.5* Choose a city, press done. App thinks a little, but never moves on to be able to report. ### 1/5 — Bedford, TX is not included in the City List *2015-06-11, version 3.5* Please add Bedford, Tx ### 1/5 — Crash crash crash *2014-08-18, version 3.1* App just crashed repeated. Tried uninstalling and re-installing but issue persists ## Most praised reviews (10 highest-rated) ### 5/5 — Works well for me *2023-07-03, version 4.4.2* Seems to do the basic functions I need it to do. ### 5/5 — Nothing but Good...!!! *2015-02-18, version 3.4.1* I've used PublicStuff under the "DaytonDelivers" app, and everything seems to get noticed, looked at by city officials and handed in a very short period of time. Uploading a photo of the issue is a cool idea too. My last request in Dayton, Ohio got handled in two days!!! That's what I call service👍 ### 5/5 — It's like magic! *2014-04-09, version 3.0.0* Love the new design, it's faster and even easier to use. I don't need to worry about who to call or what to do when I need to get in touch with my city. The app lays out all the info I need and puts me in touch with the city ASAP. It's so easy! Never leave home without PublicStuff!! ### 5/5 — Best app ever. *2013-12-10, version 2.3.3* Best app ever. The developers are awesome!! ### 5/5 — Incredibly useful to improve the community *2013-10-11, version 2.3.1* The recent speed and stability improvements have really helped make this app the ultimate community tool. The app makes it a breeze to notify city officials of the issues I come across and communicate with them. ### 5/5 — Very useful *2013-02-24, version 2.2.4* Great app! I reported something and it was fixed right away! ### 5/5 — Innovative *2013-01-23, version 2.2.2* What an innovative way to let governments know of problems in your community. Every city should have this! ### 5/5 — So easy and relevant *2013-01-23, version 2.2.2* Love the at your fingertips accesiblity and letting me clean up my community! ### 5/5 — Best app *2013-01-23, version 2.2.2* Definitely one of the apps everyone should have. You can report anything, anywhere and always get a response. Pretty awesome! ### 5/5 — A great app! *2013-01-11, version 2.2.2* This app is user friendly and a great add. I enjoyed the ease while submitting requests. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*