# Accela Mobile

> Mobile platform for field workers to manage civic platform tasks and inspections. (iPhone/iPad app by Accela, Inc..)

- Source: https://appshunter.io/ios/app/accela-mobile/id1287193922 (this page in markdown: same URL + `.md`)
- Developer: [Accela, Inc.](https://appshunter.io/developer/414281731)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 17.0 · 67 MB
- Languages: American English
- Released: 2017-10-23
- Data updated: 2026-09-02
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/accela-mobile/id1287193922/reviews.md

## What is Accela Mobile?

Accela Mobile enables Accela Civic Platform users who work primarily in the field to complete their tasks from their iOS mobile device, including: 
 • Result inspections
 • Update checklist items, individually or in batches
 • Capture evidence by attaching photos, videos, and audio recordings
 • Insert comments using comment controls that allow ad hoc as well as custom, favorite, and recent comments
 • View, edit, call (iPhone only), or email record contacts
 • Create, reschedule, and reassign records and inspections
 • View and update record and inspection conditions
 • Update record information, including status, custom forms and tables, and workflow steps
 • View jobs on a map and navigate to the job location
 • Download record and inspection data locally to the device
 • Update records and inspections without a data connection, save the updates locally, and sync when a data connection is available
 • Works with Accela Automation 9.x or higher. Requires mobile license and Accela Gateway. Contact Accela Support for more information.

## Key features

- Perform result inspections
- Update checklist items
- Capture photos, videos, and audio
- Manage record contacts
- Create, reschedule, and reassign records
- View and update record conditions
- Offline data updates and syncing

## Recent user reviews (10 of 25)

All indexed reviews: https://appshunter.io/ios/app/accela-mobile/id1287193922/reviews.md

### 1/5 — Still Glitches after years of use

*2026-06-17*

This app has been used by my employer and after 8 years, it still disappoints! Constantly having issues with app

### 2/5 — 26.1.1

*2026-04-23*

The newest update made this app about 33.3% less efficient. I can no longer upload files from my adobe pdf’s as I was fluidly able to do prior to 2 weeks ago. Considering I know have to transfer all of my documents and upload them at a later time it is costing countless hours every week rather than being able to seamlessly upload the files directly from the iPad. This is a major hurdle as converting to pdf allowed me to bundle multiple documents into a single upload while photos can only be uploaded individually. Considering I am only able to add 1 inspection at a time as opposed, it seems that the app wants everything to take me more time. I would love to be able to use the app seamlessly like I had been before the most recent update.

### 1/5 — Not reliable

*2024-11-12*

App freezes and kicks you off constantly.

### 1/5 — Horrible

*2024-11-07*

As a building inspector I use this app 5 days out the way . Is slow , constantly freezes. Resets its self . Need to improve asap.

### 1/5 — Never choose Accela. AVOID AT ALL COSTS!

*2024-09-12*

This app has been completely non-functional for several people in the department, not even getting past login. You could not find a less functional app than this. Once you do enter, none of the promised features are even remotely functional. All processes are extremely slow. I can only imagine how terribly their software is designed and/or how lacking whatever servers might be needed to run this software is in capability. If you can avoid choosing this company and software I highly recommend selecting a different company. Accela has since abandoned development support after missing deadline after deadline.

### 1/5 — Map location pins are in another country!

*2024-07-22*

We work for local government using Accela internally and Accela Mobile App in the field. Recently we have experienced that all of our locations for inspections show up in another country “Africa” on the location pins. We can no longer use the maps within this app. Really hurts our productivity now.

### 1/5 — Complete trash app !!!!!!!!!!!!!

*2024-06-12*

Run sheet does not work has been down Forever!!! Bunch of glitches !!

### 1/5 — Glitch

*2024-04-22*

App continues to kick me out multiple times throughout the day and still have to log in twice sometimes. Right after logging in, it’ll kick me out immediately saying session has timed out, then I have to do the process all over again 🤬

### 2/5 — Too many glitches

*2024-04-17*

App continues to kick me out during the day and I need to log in multiple times during the day, it’s annoying and a hassle. Also, even if you log out at the end of day, when logging in during the morning, “session expired” pops up and have to log in again and input all credentials again, this is a nuisance as well. Other than the annoying glitches, ok app, but those glitches make it worthy of two stars only

### 2/5 — Fail, again, and again, and again

*2023-11-20*

Accela updated something again and now inspection pictures can’t be uploaded through the Mobile app, creating substantial cost to us in wasted time.  Our organization pays a lot to Accela for the privilege of using their software.  Please stop compelling your users to beta test your junk for free.

## Frequently asked questions about Accela Mobile

### What is Accela Mobile used for?

Accela Mobile is designed for field workers using the Accela Civic Platform. It allows them to perform inspections, update checklists, capture evidence like photos and videos, and manage records and inspections directly from their iOS device.

### Can Accela Mobile be used without an internet connection?

Yes, Accela Mobile supports offline data updates. You can download record and inspection data locally, make updates without a data connection, and then sync when a connection becomes available.

### What devices does Accela Mobile support?

Accela Mobile is available for iPhone and iPad devices. It requires Accela Automation 9.x or higher, a mobile license, and Accela Gateway.

### How often is Accela Mobile updated?

The latest version of Accela Mobile is 25.6.0, last updated on February 25, 2026. Updates typically include new features, performance improvements, and bug fixes to enhance user experience and reliability.

### What kind of evidence can be captured with Accela Mobile?

Users can capture various types of evidence, including photos, videos, and audio recordings, to attach to records and inspections. This helps in documenting findings and providing detailed information in the field.

### How does Accela Mobile help manage records and inspections?

Accela Mobile allows users to view, edit, create, reschedule, and reassign records and inspections. It also enables updating record and inspection conditions, status, custom forms, and workflow steps.

### Is Accela Mobile suitable for government agencies?

Yes, Accela Mobile is part of the Accela Civic Platform, which is widely used by government agencies for managing various civic services, including field inspections and permitting.

### What are the system requirements for Accela Mobile?

Accela Mobile works with Accela Automation 9.x or higher. It requires a mobile license and Accela Gateway. For more specific information, users should contact Accela Support.

## Version history (last 5 releases)

### 26.3.1 — 2026-07-29

This release includes the following fix:
 • Standard Comments restored: The Standard section now appears again in the comment picker (Compose, Standard, Starred, Recent), so users can select Standard Comments when adding comments to records and inspections.

Make sure your Recent tab has no queued uploads before upgrade.

### 26.3.0 — 2026-07-15

This release includes the following enhancements/fixes:
 • Asset Condition Assessment comes to Accela Mobile (Phase 1)
 • More control over inspection times and comments
 • More reliable mileage and signature data
 • Better usability in the field

Make sure your Recent tab has no queued uploads before upgrade.

### 26.2.0 — 2026-05-06

This release includes technical updates and security fixes. 
 • Improved asset search - Search results now display in a modal on the Search screen for easier browsing and navigation.
 • Tablet attachment fixes - "Choose from File" now works correctly on iPads.
 • Updated app icon and splash screen

Make sure your Recent tab has no queued uploads before upgrade.

### 26.1.1 — 2026-04-08

This release includes the following fix to improve usability:
 • Better reports visibility: All configured reports are displayed, instead of 25 items; reports are sorted alphabetically.

Make sure your Recent tab has no queued uploads before upgrade.

### 26.1.0 — 2026-04-01

This release includes the following enhancements/fixes to improve security, compliance, and overall usability:
 • Stronger condition enforcement: Active Lock and Hold conditions are honored to prevent unauthorized actions.
 • Customer‑driven improvements: Multiple updates based on direct customer feedback and real‑world usage.
 • Bug fixes and stability improvements: Resolved issues affecting user experience and data accuracy.

Please make sure your Recent tab has no queued uploads before you upgrade your Accela Mobile app.

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## More apps by Accela, Inc.

- [Accela Analytics](https://appshunter.io/ios/app/accela-analytics/id414281728)
- [Accela Inspector](https://appshunter.io/ios/app/accela-inspector/id492840294)
- [Accela Events 2019](https://appshunter.io/ios/app/accela-events-2019/id1435010033)
- [Accelarate 2022](https://appshunter.io/ios/app/accelarate-2022/id1645283200)

All apps by Accela, Inc.: https://appshunter.io/developer/414281731

## Related topics

[accela mobile app](https://appshunter.io/ios/topics/accela-mobile-app) · [accuris](https://appshunter.io/ios/topics/accuris)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*