# Access Aurora

> Submit and track city service requests and engage with Aurora, CO. (iPhone/iPad app by City of Aurora, CO.)

- Source: https://appshunter.io/ios/app/access-aurora/id633625196 (this page in markdown: same URL + `.md`)
- Developer: [City of Aurora, CO](https://appshunter.io/developer/1456838580)
- Category: Productivity, Utilities
- Price: Free
- Rating: 2.20/5 from 24 App Store ratings · 19 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 27 MB
- Languages: American English, Arabic, French (France), German (Germany), Greek, Hindi, Italian, Japanese, Korean, Polish and 7 more
- Released: 2013-04-18
- Data updated: 2026-08-22
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/access-aurora/id633625196/reviews.md

## What is Access Aurora?

Access Aurora is a simple way for residents to submit issues, requests for service, questions and comments to the city of Aurora, CO. Requests submitted will be responded to quickly and efficiently, and residents will be able to track the progress of their requests on the city’s website and through the mobile application. The mobile application also supports the city’s community conversations on Facebook, Twitter, and Engage Aurora.

## Key features

- Submit service requests
- Track request progress
- Report issues and comments
- Connect with city social media
- Receive quick responses

## Recent user reviews (10 of 19)

All indexed reviews: https://appshunter.io/ios/app/access-aurora/id633625196/reviews.md

### 1/5 — Junk

*2026-03-26, version 4.3.0*

Won’t even open.

### 1/5 — Horrible!!

*2023-09-07, version 4.3.0*

This app is useless the city doesn’t do anything to fix the complaints that are put in!

### 1/5 — Don’t bother

*2023-06-12*

Don’t bother using this app or even contacting the city. in the past they used to take care of things but currently they do not do anything reported. Nothing

### 1/5 — Don’t bother

*2022-06-08, version 4.3.0*

Don’t bother using this app or even contacting the city. in the past they used to take care of things but currently they do not do anything reported. Nothing

### 4/5 — Fixed on iOS 14

*2020-12-11, version 4.1.2*

It took a few weeks but the app was updated three days ago and now works again. May be using it on Saturday to report sidewalks not cleared.

Prior: I have been happily using the app for years but it doesn’t work with my new iPhone running iOS 14. I can’t use my old phone because it does not have cell service any more. Please fix it.

### 1/5 — App crashes when opened, is unusable

*2020-12-05, version 3.9.6*

The app doesn’t work

### 1/5 — IOS 14 Not working

*2020-12-01, version 3.9.6*

Please fix for IOS 14. 

Thanks

### 1/5 — Useless

*2020-11-28, version 3.9.6*

Will not open. Crashes on every attempt on iOS 14. Would have been really helpful to report some minor issues.

### 3/5 — App crashes

*2020-11-18, version 3.9.6*

Unable to use the app. It crashes and shuts down every time I try to log in.

### 1/5 — Great in theory, terrible in practice.

*2020-11-12, version 3.9.6*

Crashes every time I try to load it.

## Frequently asked questions about Access Aurora

### Does Access Aurora have ads?

Yes, Access Aurora contains advertisements. This allows the app to remain free for residents to use for reporting and tracking city services.

### What is the user rating for Access Aurora?

Access Aurora has a user rating of 2.2 stars based on 24 ratings. This indicates a mixed reception from its user base.

### How often is Access Aurora updated?

The latest version of Access Aurora is 4.3.0, which was last updated on January 26, 2022. Users can expect updates to maintain functionality and potentially add new features.

### What devices does Access Aurora support?

Access Aurora is available for iPhone and iPod devices. It is designed to be accessible on these Apple mobile platforms.

### What is the age rating for Access Aurora?

Access Aurora has an age rating of 4+. This means it is suitable for children aged 4 and older, with no mature content.

### Can I track my service requests with Access Aurora?

Yes, residents can track the progress of their submitted requests directly on the city's website and through the Access Aurora mobile application.

### Does Access Aurora integrate with other city platforms?

Access Aurora supports the city's community conversations on Facebook, Twitter, and Engage Aurora, facilitating broader communication.

## Version history (last 5 releases)

### 4.3.0 — 2022-01-26

New in v4.3:
- New UI Design
- New ICON
- Improved ADA compliance
- Sign in with Apple
- Bug fixes

### 4.2 — 2021-05-26

New in v4.2:
- AppTrackingTransparency
- Bug fixes

### 4.1.4 — 2021-03-03

New in v4.1.4:
- Bug fixes

### 4.1.2 — 2020-12-08

New in v4.1.2:
- New UI Design
- New ICON
- Improved ADA compliance
- Sign in with Apple
- Bug fixes

### 3.9.6 — 2017-02-27

New in v3.9.6:

- iOS 10 support
- Improved ADA compliance
- Topic-based push notifications to citizen subscribers
- Improvements to address validation
- New webview for widgets
- Improvements to error handling
- Bug fixes

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## More apps by City of Aurora, CO

- [Aurora Public Library CO](https://appshunter.io/ios/app/aurora-public-library-co/id6670205570)
- [Aurora PROS](https://appshunter.io/ios/app/aurora-pros/id6761978519)

All apps by City of Aurora, CO: https://appshunter.io/developer/1456838580

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*