# Access by KAI — Easy Access by KAI > Official Indonesian train travel app for booking, management, loyalty, and lifestyle services. (iPhone/iPad app by PT. KERETA API INDONESIA.) - Source: https://appshunter.io/ios/app/access-by-kai/id901804734 (this page in markdown: same URL + `.md`) - Developer: [PT. KERETA API INDONESIA](https://appshunter.io/developer/901804737) - Category: Travel, Navigation - Price: Free - Rating: 4.70/5 from 228 App Store ratings · 45 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 171 MB - Languages: American English - Released: 2014-08-02 - Data updated: 2026-08-27 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/access-by-kai/id901804734/reviews.md ## What is Access by KAI? The Access by KAI application is the official application from PT Kereta Api Indonesia (Persero) which makes it easy for users to access various kinds of services related to train travel in Indonesia.   TICKET RESERVATIONS Access by KAI provides various menus for ordering train tickets starting from intercity train tickets, local train tickets, LRT Jabodebek train tickets, KCI train tickets, Airport train tickets and Fast Train tickets, all of which can be accessed in one application.   The Connecting Train menu in the Access by KAI application is useful for users who want to schedule connecting trains. The system in the application will find a combination of connecting train schedules as desired   MANAGE TICKET BOOKING Users of the Access by KAI application can manage previously purchased train tickets. Passengers can add their tickets to the Access by KAI application purchased on external channels via the Check & Add Ticket menu. If you have added the ticket, you can change the schedule, cancel the ticket, transfer the ticket or print the e-boarding pass. With this feature in the Access by KAI application, passengers no longer need to bother going to the station.   LOYALTY PROGRAM Railpoin is PT Kereta Api Indonesia's loyalty reward program as a form of our gratitude to our loyal customers. Railpoints will be obtained from every purchase of a train ticket, and can be exchanged back for a train ticket or exchanged at a favorite merchant. Be a premium member and enjoy the benefits!   ENTERTAINMENT & LIFESTYLE Entertainment is a form of activity or method designed to provide entertainment or pleasure to people. Like watching movies, listening to music, and much more. Entertainment and lifestyle are closely related because entertainment can be part of a person's lifestyle. The KAI Access application provides several features to support these activities such as:     Trip planner is a feature to assist users in planning their trips. As well as providing information and also organizing trips. With the help of a trip planner, users can easily plan trips in a more organized manner, get relevant information and save time.   PPOB is an online payment system that allows users to make payment transactions electronically in a faster and more efficient way. The PPOB feature is already available at Access by KAI with products being sold such as credit purchases, data packages and electricity tokens.   Railfood is a food and beverage ordering service that is integrated with the Access by KAI Application to make it easier for customers to order food and drinks before or when customers travel by train. The food/drink menu served is a selection of typical train culinary delights and regional specialties.   EoB and Premium Entertainment are additional entertainment features for watching movies streaming in the Access by KAI application without internet quota which can be accessed while traveling using the train's WIFI network. Premium Entertainment is an additional paid entertainment feature for watching movies in streaming which can be accessed anywhere and anytime.   INTERMODA INTEGRATION Access by KAI offers convenience in traveling by train and offers integration with other modes of transportation such as taxis and buses. So that users can plan their trips by train as well as order other modes of transportation   Download the ACCESS by KAI application right now, to be able to access the convenience of traveling by train.   Website: https://kai.id Customer Service: 021-121, email: cs@kai.id Follow us on twitter @keretaapikita & @ kai121 Find us on Facebook https://www.facebook.com/keretaapikita Follow us on Instagram http://instagram.com/keretaapikita Watch us on Youtube http://youtube.com/keretaapikita ## Key features - Book intercity, local, LRT, KCI, and airport train tickets - Manage and modify existing ticket bookings - Add tickets purchased from external channels - Earn and redeem loyalty points (Railpoin) - Trip planner and online payment (PPOB) services - Order food and beverages (Railfood) - In-app entertainment features ## Recent user reviews (10 of 45) All indexed reviews: https://appshunter.io/ios/app/access-by-kai/id901804734/reviews.md ### 1/5 — Link untuk mendaftar basic member bermasalah *2026-02-27* Data yg direkam salah dan berubah. Ini menyebabkan akun tidak bisa dipakai. URGENT karena untuk pesan tiket musim lebaran. ### 1/5 — Crashed *2026-02-15, version 6.16.0* The program crashed all the time and unable to finish the transaction - iOS ### 2/5 — Rail Food doesn't work *2025-12-25, version 6.14.8* Kesel banget masa ga bisa pesen makan via rail food, menu ga bisa muncul dan ga bisa di akses ### 1/5 — unrespect *2025-11-27* kecewa dengan kebijakan KAI yg langsung memecat karyawan karena keteledoran dan kelalaian penumpang ### 1/5 — Unable to use *2025-11-22* I got this app, but when I try to book a train, I get an error message of “session expired, order again”. I am also unable to save my credit card. This app is unusable. ### 1/5 — Tidak bisa lihat jadwal kereta *2025-09-17* SAYA TIDAK BISA BELI TIKET KE SUKABUMI DARI BOGOR JADWALNYA TIDAK MAU MUNCUL??? ### 1/5 — Slow Payment *2025-07-22* Pembayaran gak instant. Saldo udah kepotong, status tiket masih menunggu pembayaran ### 5/5 — Pilih tiket lansia *2025-05-27, version 6.11.1* Sulit atau tidak ada kesempatan memilih umur lansia meskipun sudah terdaftar. ### 1/5 — Doesn’t accept foreign numbers *2025-02-03* The account creation requires a phone verification, but non-indo numbers don’t work. ### 1/5 — Terrible app *2025-01-22, version 6.9.11* Had to download this to purchase advance (3day ahead) tickets All written in Bahasa had to use other phone to google translate and it still didn’t work Poor show KAI ## Frequently asked questions about Access by KAI ### What can I do with the Access by KAI app? The Access by KAI app allows you to book various types of train tickets in Indonesia, including intercity, local, LRT, KCI, and airport trains. You can also manage your existing bookings, such as changing schedules, canceling tickets, or printing e-boarding passes. Additionally, it offers features like trip planning, online payments (PPOB), food ordering (Railfood), and entertainment. ### How do I manage my train tickets in the app? You can manage your train tickets by adding tickets purchased from external channels via the 'Check & Add Ticket' menu. Once added, you can change your schedule, cancel your ticket, transfer your ticket, or print your e-boarding pass directly within the Access by KAI application, eliminating the need to visit a station. ### What is the Railpoin loyalty program? Railpoin is PT Kereta Api Indonesia's loyalty reward program designed to thank its customers. You earn Railpoints with every train ticket purchase, which can then be redeemed for train tickets or at partner merchants. Becoming a premium member offers additional benefits. ### Can I order food and drinks through the app? Yes, the app features Railfood, a food and beverage ordering service integrated with Access by KAI. This allows you to easily order a selection of train culinary delights and regional specialties before or during your train journey. ### Is the Access by KAI app free to use? The Access by KAI application is free to download and use. While the core booking and management features are free, there are in-app purchases available for services like PPOB transactions and potentially premium entertainment options. ## Version history (last 5 releases) ### 6.19.6 — 2026-08-18 Smoother Travels, Smarter Business! Travel with ease and unlock new business opportunities with the latest Access by KAI update! Now, you can book Grab rides directly within the app for a seamless, hassle-free connection to and from the station. Beyond effortless mobility, you can also expand your business reach by exploring commercial spaces and strategic KAI assets through the Space by KAI feature. Update your app now! ### 6.19.1 — 2026-06-17 Smoother Travels, Smarter Business! Travel with ease and unlock new business opportunities with the latest Access by KAI update! Now, you can book Grab rides directly within the app for a seamless, hassle-free connection to and from the station. Beyond effortless mobility, you can also expand your business reach by exploring commercial spaces and strategic KAI assets through the Space by KAI feature. This update also includes bug fixes and performance improvements to ensure a more responsive and reliable transaction experience. Update your app now! #SelaluAdaJalan ### 6.19.0 — 2026-06-09 Smoother Travels, Smarter Business! Travel with ease and unlock new business opportunities with the latest Access by KAI update! Now, you can book Grab rides directly within the app for a seamless, hassle-free connection to and from the station. Beyond effortless mobility, you can also expand your business reach by exploring commercial spaces and strategic KAI assets through the Space by KAI feature. This update also includes bug fixes and performance improvements to ensure a more responsive and reliable transaction experience. Update your app now! #SelaluAdaJalan ### 6.17.1 — 2026-03-17 Celebrate Your Homecoming Journey with Us! Embrace the warmth of the Mudik season and Eid festivities with the latest update from Access. We’ve refreshed our look to make finding trains to your hometown easier than ever. We’ve also optimized our systems and fixed bugs to ensure a smoother, more comfortable booking experience for the big day. Update your Access by KAI app now and make your journey home truly unforgettable! #SelaluAdaJalan ### 6.16.0 — 2026-01-15 Access by KAI is now available in its latest version. We have made a number of adjustments and improvements to ensure the app remains stable and provides convenience for all your trips. This update has been released to maintain the quality of the Access experience so that it continues to run optimally over time. Update Access now to enjoy a better experience. ## Apps similar to Access by KAI | App | Rating | Price | Category | | --- | --- | --- | --- | | [tiket.com Flight & Hotel Deals](https://appshunter.io/ios/app/tiketcom-flight-and-hotel-deals/id890405921) | 4.7 (540) | Free | Travel | | [Travelio: Apartment & House](https://appshunter.io/ios/app/travelio-apartment-and-house/id1214765364) | 3.9 (156) | Free | Travel | | [BookCabin](https://appshunter.io/ios/app/bookcabin/id1538116351) | 3.7 (85) | Free | Travel | | [Traveloka: Book Hotel & Flight](https://appshunter.io/ios/app/traveloka-book-hotel-and-flight/id898244857) | 4.8 (5,705) | Free | Travel | | [MyBluebird Taxi & Car Rental](https://appshunter.io/ios/app/mybluebird-taxi-and-car-rental/id476533261) | 4.7 (1,272) | Free | Travel | | [RedDoorz & SANS: Budget Hotel](https://appshunter.io/ios/app/reddoorz-and-sans-budget-hotel/id1260883343) | 4.8 (159) | Free | Travel | ## More apps by PT. KERETA API INDONESIA - [PPID PT KAI](https://appshunter.io/ios/app/ppid-pt-kai/id1612386563) All apps by PT. KERETA API INDONESIA: https://appshunter.io/developer/901804737 ## Related topics [kai](https://appshunter.io/ios/topics/kai) · [my easy access](https://appshunter.io/ios/topics/my-easy-access) · [alfagift](https://appshunter.io/ios/topics/alfagift) · [jakarta aman](https://appshunter.io/ios/topics/jakarta-aman) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*