# Access By Troon — user reviews

> 9 indexed App Store user reviews of Access By Troon by Troon Golf, LLC, rated 3.50/5 from 31 ratings.

- Source: https://appshunter.io/ios/app/access-by-troon/id6478172356/reviews
- App overview in markdown: https://appshunter.io/ios/app/access-by-troon/id6478172356.md
- Rating breakdown: 5★ 19 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 12

## Most critical reviews (9 lowest-rated)

### 1/5 — Just awful

*2026-04-06, version 2026.0223.0*

They have ruined this product. They have stripped all the benefits, increased prices, made points worthless, the system
Doesn’t even work as promised, no one has a clue and it takes them 2 months to write back to you. Not worth it at all. Get a card at your local course.

### 1/5 — Need to integrate international courses

*2026-02-25, version 2026.0219.0*

Its buggy, cannot add Oman cell at all, need to add international golf courses / merge with Troon International app

### 1/5 — Little to none customer service

*2025-12-21, version 2024.1208.0*

Is this company still operating? Customer support is nearly none

### 1/5 — Worth-less

*2025-11-27, version 2025.1104.0*

There is no obvious way to record points for a round or use points for a round. I was a loyal Troon Rewards member for decades.  I don’t know Access and the change from Rewards was done almost overnight.  Neither members or the golf courses had lead time or clear explanation.  They increased prices and reduced rewards.  Whoever is in charge of brand loyalty seems to have missed the memo on the disastrous brand destruction at the likes of Bud Light, Gillette and Cracker Barrel.  I hesitated to give this even a one star review because it is truly worth less.

### 1/5 — No Ratings System

*2025-02-01, version 2024.1210.0*

While Troon Golf is an outstanding course management company, this app lacks a comment or ratings system for the courses they manage. There are a select few courses that they should drop from their partnership based on course conditions and prices the individual courses charge for “over par” conditions.

### 1/5 — It won’t open

*2024-11-18, version 2024.1115.0*

The app will not open

### 2/5 — No so good

*2026-03-01*

Staff at Troon, via the phone, not helpful or knowledgeable after having trouble with Access.  Treating long time customs with disrespect.

### 5/5 — So much better than the old app

*2024-11-25, version 2024.1120.0*

The new app is very user friendly and makes booking tee times at most Troon courses a breeze. A must-have if you are in the Scottsdale/Phoenix area.

### 5/5 — Best golf booking app

*2024-11-15*

Clean design, good rates, lot of courses, easy to book and manage tee times.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*