# Access Care Planning

> Mobile solution for organizations to replace paper processes with digital forms and data capture. (iPhone/iPad app by Access UK Ltd.)

- Source: https://appshunter.io/ios/app/access-care-planning/id1007226873 (this page in markdown: same URL + `.md`)
- Developer: [Access UK Ltd](https://appshunter.io/developer/325537062)
- Category: Business
- Price: Free
- Rating: 5.00/5 from 2 App Store ratings · 73 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 46 MB
- Languages: American English
- Released: 2015-07-24
- Data updated: 2026-08-27
- Monetization: freemium
- User reviews in markdown: https://appshunter.io/ios/app/access-care-planning/id1007226873/reviews.md

## What is Access Care Planning?

Formerly Mobizio, now Access Care Planning. 

Access Care Planning enables organisations to replace their paper processes with mobile solutions that work with or without a network connection. Easy to configure, Access Care Planning can be tailored to specific business needs without requiring any technical knowledge. Access Care Planning integrates with your existing scheduling, rostering, CRM, PAS and finance systems and works with any smartphone or tablet.


Who is it for?
Access Care Planning is an award-winning solution developed in partnership with our customers to meet the evolving requirements of all stakeholders including:
    - Department director: ensures service delivery, compliance and audit trail and evidences outcomes
    - Operations director: gives full field staff visibility, monitoring, time and attendance tracking
    - Field staff: easy-to-use mobile app with case access, form management, reminders and flexible data capture
    - Next of kin: gives ability to self-serve and monitor delivered service in real time


Features of the app:
    - Forms designer: With a simple drag and drop interface, forms can be constructed in minutes by non-technical users with Access Care Planning forms designer.
    - Forms management: Field staff can now manage their form in the most efficient way: scroll, click, scroll, submit - and everything is synchronised!
    - Rich data capture: Capture rich data such as pictures, bar codes and signatures. And since both mobile and web interfaces are completely in sync, everyone sees the same thing!
    - Business rules: Set reminders, emails, alerts triggering and data changes automation. As with all features of our software, rules can easily be configured by non-technical users.
    - Role based access control: Configure which groups of users have view, edit and create permissions on forms and case records. Permissions can be configured easily and deployed instantly.
    - Offline working: When the device is connected, data is sent back at regular intervals. When offline, all data is stored securely on the device, and uploaded when back online.
    - Data security: All communication between the user devices and server is over an encrypted channel and data stored on the devices is also encrypted.


For more information visit - https://www.theaccessgroup.com/health-social-care/care-management-software/care-planning/

## Key features

- Forms designer with drag-and-drop interface
- Efficient forms management and submission
- Rich data capture (pictures, signatures)
- Configurable business rules and automation
- Role-based access control
- Offline working capability
- Encrypted data security

## Recent user reviews (10 of 73)

All indexed reviews: https://appshunter.io/ios/app/access-care-planning/id1007226873/reviews.md

### 1/5 — Awful!!!

*2026-06-17*

I would give 0 stars if given the option. Absoloute worst app ever! Adds so much extra time onto a care visit because it is constantly crashing & lagging, even deleteing all the care notes you have already entered and can see there, no matter how many times you resync the app just tells you its an incomplete task!! Could do with some major app improvements to make it easier for care staff to complete also. Like having the option to end care visit without having to complete all tasks and write in all boxes. just for a ‘frustrated visit’  when you could just end the visit and explain as a whole why ALL tasks were marked incomplete. Ex: ‘Dorothy not back from Hospital’ or ‘Colin not home from his day out with Family’. So far, terrible terrible app!!

### 1/5 — Terrible app!

*2026-05-14, version 7.10.0*

This app constantly have a problem with syncing. It’s so annoying especially when you’re in work and you’re unable to see you calls!

### 1/5 — Bug

*2026-05-10, version 7.10.0*

Since updating it became so slow to login in and off , it need looking

### 1/5 — New app update

*2026-04-21, version 7.10.0*

The app dose not sync as fast very slow now fix the problem

### 1/5 — Poor

*2026-04-14, version 7.10.0*

Whoever thought it appropriate to introduce a 10-15 second wait to confirm signing in and out of visits, I hope you stub your toe little toe daily!

### 1/5 — Getting closet by self while i am using the apl

*2026-04-04, version 7.9.0*

Its good worst after update

### 4/5 — New update

*2026-03-22, version 7.9.0*

New update has loads of bugs and unexpected app crashes, please fix it

### 2/5 — Sync

*2025-12-01, version 7.7.4*

I started to use this app in August time 2025, it was working wonderfully up until the start of December 2025, it cleared all my visits and notes, I deleted it then reinstalled it and it has not changed a thing, the app is wonderful other than the syncing issue that happens.

### 3/5 — Dark theme needed on the app

*2025-11-17, version 7.7.4*

App is going smoothly but it’s better to add dark themes on the app for our eyesight, so we can use it easily in the night time! Please do it asap ⚠️

### 1/5 — Sort your app out

*2025-09-23, version 7.7.2*

Sort your app out!! 
The report problem/issue section while offering help does not offer anywhere to send an issue to.
Another box ticked on your end that leaves us users helpless !!

## Frequently asked questions about Access Care Planning

### What does Access Care Planning do?

Access Care Planning replaces paper-based processes with mobile digital solutions. It allows organizations to create custom forms, capture rich data like pictures and signatures, and manage workflows. The app is designed to work with or without a network connection, ensuring continuous operation for field staff.

### What are the key features of Access Care Planning?

Key features include a drag-and-drop forms designer for easy customization, efficient forms management for field staff, rich data capture capabilities, configurable business rules for automation, role-based access control for security, offline working, and robust data encryption for security.

### Is Access Care Planning free to use?

The provided information indicates that the app is freemium, meaning there is likely a free tier with basic functionality and paid options for advanced features or organizational use. Specific pricing details would be available on the provider's website.

### What devices are compatible with Access Care Planning?

Access Care Planning works with any smartphone or tablet. This broad compatibility ensures that field staff can utilize their existing devices for data capture and workflow management.

### Who benefits from using Access Care Planning?

The app benefits various stakeholders within an organization, including department and operations directors for oversight and compliance, field staff for efficient case management and data capture, and next of kin for real-time monitoring of delivered services.

## Version history (last 5 releases)

### 7.12.1 — 2026-07-27

This update fixes an issue where the app could unexpectedly close when opening certain forms.

### 7.12.0 — 2026-07-14

This release delivers significant enhancements to Smart Notes, introducing safeguards that protect care workers from accidental data loss during recordings, as well as improvements to the AI-Generated Visit Summary. A number of bug fixes are also included, addressing ad hoc activity display, photo upload issues, and improvements to AI Visit Summary accuracy.

### 7.11.0 — 2026-05-27

This release introduces two significant new capabilities: an intelligent offline mode that automatically detects server availability and keeps carers working without interruption, and an AI-powered visit summary that gives carers a quick overview of a service user’s recent care history before they start a visit. Alongside these features, this release includes a number of bug fixes addressing visit sync reliability, Smart Notes, document rendering, and form field display.

### 7.10.0 — 2026-04-14

- Geofencing – The app now validates your location when clocking in and out of visits.
- Visit variance capture – If you clock out earlier or later than planned, you'll be asked to select a reason before completing your clock-out.
- Rich text formatting – You can now apply bold, italic, underline, and strikethrough formatting to text fields in form submissions
- Bug fixes and stability improvements – This release includes fixes for draft saving, sync issues, Smart Notes transcription, and general device compatibility

### 7.9.0 — 2026-03-18

What's New in v7.9.0:
    This update brings new Smart Notes capabilities and important stability improvements.
New features:
    - Smart Notes Transcript Upload — Tenant Admins can now upload a .txt transcript to populate form fields using AI, without recording live audio
    - Smart Notes can now populate multiple table rows simultaneously from a single recording

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All apps by Access UK Ltd: https://appshunter.io/developer/325537062

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*