# Access Cleveland Heights

> Official CRM app for submitting and tracking city service requests. (iPhone/iPad app by City of Cleveland Heights.)

- Source: https://appshunter.io/ios/app/access-cleveland-heights/id6502962491 (this page in markdown: same URL + `.md`)
- Developer: [City of Cleveland Heights](https://appshunter.io/developer/1548549412)
- Category: Utilities
- Price: Free
- Rating: 4.24/5 from 21 App Store ratings
- Age rating: 12+
- Requires: iOS 17.6 · 142 MB
- Languages: Arabic, English, French, German, Italian, Korean, Portuguese, Russian, Chinese, Spanish and 3 more
- Released: 2024-05-22
- Data updated: 2026-08-02
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/access-cleveland-heights/id6502962491/reviews.md

## What is Access Cleveland Heights?

Access Cleveland Heights is the official Constituent Relationship Management (CRM) App of the City of Cleveland Heights. Access Cleveland Heights allows users to submit service requests (potholes, tall grass, graffiti, etc.) directly to the city, where the request will be correctly routed to the appropriate city service department. Users will be able to track their service requests all the way through completion right from their phone.

## Key features

- Submit service requests
- Track request status
- Route requests to city departments
- Official city app


## Frequently asked questions about Access Cleveland Heights

### What types of service requests can I submit with Access Cleveland Heights?

You can submit various service requests including potholes, tall grass, and graffiti. The app ensures these requests are routed to the correct city service department for prompt attention.

### Can I track the progress of my submitted service requests?

Yes, Access Cleveland Heights allows you to track your service requests from the moment they are submitted all the way through to their completion, directly from your phone.

### Is Access Cleveland Heights available on Android devices?

Currently, Access Cleveland Heights is only supported on iPhone devices. The app was released on 2024-05-22 and is available for iOS users.

### What is the age rating for Access Cleveland Heights?

Access Cleveland Heights has an age rating of 12+. This indicates it is suitable for users aged 12 and older.

### How often is Access Cleveland Heights updated?

The latest version of Access Cleveland Heights is 6.3.1, last updated on 2026-03-14. This suggests a consistent update schedule to maintain functionality.

### Does Access Cleveland Heights have ads?

No, Access Cleveland Heights does not contain advertisements. As an official city application, it focuses on providing a service without commercial interruptions.

### What is the user sentiment for Access Cleveland Heights?

Users generally have a positive experience with Access Cleveland Heights, as indicated by its high rating of 4.6 stars from 16 ratings. This suggests users find the app effective for its intended purpose.

### Who developed Access Cleveland Heights?

Access Cleveland Heights was developed by the City of Cleveland Heights. This ensures it is the official and authoritative application for city services.

## Version history (last 5 releases)

### 6.5.0 — 2026-05-21

- This release introduces full landscape orientation support across all primary application tabs to improve accessibility and viewing flexibility.

### 6.3.1 — 2026-03-14

- This update introduces smarter category suggestions powered by AI, improved search functionality, and in-app update prompts for a smoother experience.

### 6.2.7 — 2026-01-26

- Update age rating questions

### 6.2.6 — 2025-12-10

- Bug fixes and minor enhancements

### 6.2.1 — 2025-04-23

- Accessibility improvements (WCAG)
- Map improvement in duplicate request detection
- User account logout improvement

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## More apps by City of Cleveland Heights

- [Access Cleveland Heights](https://appshunter.io/ios/app/access-cleveland-heights/id886833785)

All apps by City of Cleveland Heights: https://appshunter.io/developer/1548549412

## Related topics

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-02.*