# Access Cleveland Heights > Official CRM app for submitting and tracking city service requests. (iPhone/iPad app by City of Cleveland Heights.) - Source: https://appshunter.io/ios/app/access-cleveland-heights/id886833785 (this page in markdown: same URL + `.md`) - Developer: [City of Cleveland Heights](https://appshunter.io/developer/1548549412) - Category: Productivity, Utilities - Price: Free - Rating: 3.00/5 from 11 App Store ratings · 8 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 20 MB - Languages: American English, Arabic, French (France), German (Germany), Greek, Hindi, Italian, Japanese, Korean, Polish and 7 more - Released: 2014-06-09 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/access-cleveland-heights/id886833785/reviews.md ## What is Access Cleveland Heights? Access Cleveland Heights is the Official CRM App of the City of Cleveland Heights. Access Cleveland Heights allows users to submit service requests (potholes, tall grass, graffiti, etc.) directly to the city, where the request will be correctly routed to the appropriate department. Users will be able to track their requests all the way through completion right from their phone. ## Key features - Submit service requests - Track request status - Route requests to departments - Official city app ## Recent user reviews (8 of 8) All indexed reviews: https://appshunter.io/ios/app/access-cleveland-heights/id886833785/reviews.md ### 1/5 — Problematic app. *2024-04-14* I keep getting, “Whoops, you have no connection.” Whoops, actually I do. ### 1/5 — It got bad *2024-04-13* the app not open stating i dont have internet. Tired uninstalling and reinstalling, doesnt help the app runs for a few seconds then crashes or freezes the entire phone ### 1/5 — CHUH?? *2023-08-15* If the city is now Cleveland Heights/University Heights- why can’t University heights residence use the app- this is absurd. ### 5/5 — Useful for submitting and reviewing complaints *2023-03-15* I have used this app (and the form on the website) for years and I’ve always thought it was a great tool not just for submitting complaints for for viewing other people’s complaints as well. ### 1/5 — Doesn’t work *2022-07-13, version 4.2* Says I am not connected to the internet when I am. ### 1/5 — Fix THIS APP *2022-02-16, version 4.2* App would be great if it worked. Can’t load pictures or complaints. There’s been over 30 days of snow and vehicles blatantly blocking people from walking but no way to inform Cleveland heights. Disappointed- this app is trash. ### 1/5 — Stinks. *2022-01-15, version 4.2* It now shows to sign in I can only sign in with a Facebook or Apple account. I created mine with my email address and used the account for years without a problem. Notified them about the problem, told it was fixed, but it still doesn’t work. 👎 ### 5/5 — Great *2020-07-28, version 3.9.6* Great ## Frequently asked questions about Access Cleveland Heights ### What types of service requests can I submit with Access Cleveland Heights? You can submit various service requests, including issues like potholes, tall grass, and graffiti. The app ensures these requests are correctly routed to the appropriate city department for action. ### Can I track the progress of my submitted requests? Yes, Access Cleveland Heights allows you to track your submitted service requests from the moment they are submitted all the way through to their completion, directly from your phone. ### What devices is Access Cleveland Heights available on? Access Cleveland Heights is available for iPhone and iPod devices. It is designed to be accessible on these Apple mobile platforms. ### How often is Access Cleveland Heights updated? The app was last updated on June 8, 2021, with version 4.2. While the last update was in 2021, the app's core functionality for submitting and tracking requests remains available. ### What is the age rating for Access Cleveland Heights? Access Cleveland Heights has an age rating of 4+. This indicates it is suitable for users aged 4 and older. ### What is the user sentiment for Access Cleveland Heights? Based on 11 ratings, the app has an average rating of 3.0 stars. This suggests a mixed user reception, with some users finding it useful and others potentially experiencing issues. ### Does Access Cleveland Heights integrate with other city systems? As the Official CRM App of the City of Cleveland Heights, it is designed to route service requests directly to the appropriate city departments. This implies integration with internal city workflows. ## Version history (last 5 releases) ### 4.2 — 2021-06-08 New in v4.2: - AppTrackingTransparency - Bug fixes ### 4.1.4 — 2021-03-17 New in v4.1.4: - Bug fixes ### 4.1.2 — 2021-01-14 New in v4.1.2: - New UI Design - New ICON - Improved ADA compliance - Sign in with Apple - Bug fixes ### 3.9.6 — 2017-02-23 New in v3.9.6: - iOS 10 support - Improved ADA compliance - Topic-based push notifications to citizen subscribers - Improvements to address validation - New webview for widgets - Improvements to error handling - Bug fixes ### 3.9.1 — 2016-08-05 New in v3.9: - Topic-based push notifications to citizen subscribers - Improvements to address validation - New webview for widgets - Improvements to error handling - Bug fixes ## Apps similar to Access Cleveland Heights | App | Rating | Price | Category | | --- | --- | --- | --- | | [Ohio Library Council Events](https://appshunter.io/ios/app/ohio-library-council-events/id1584220399) | — | Free | Productivity | | [AQL - Aquarium Log](https://appshunter.io/ios/app/aql-aquarium-log/id6445925942) | — | Free | Productivity | | [Cuyahoga CourtConnect](https://appshunter.io/ios/app/cuyahoga-courtconnect/id1375081787) | 1.0 (1) | Free | Productivity | | [Client Runway](https://appshunter.io/ios/app/client-runway/id1558498027) | 5.0 (7) | Free | Productivity | | [Morning — Weather, To-Do, News](https://appshunter.io/ios/app/morning-weather-to-do-news/id659672658) | 3.6 (23) | $0.99 | Productivity | | [MatrixGo](https://appshunter.io/ios/app/matrixgo/id1087444225) | 4.2 (5) | Free | Productivity | ## More apps by City of Cleveland Heights - [Access Cleveland Heights](https://appshunter.io/ios/app/access-cleveland-heights/id6502962491) All apps by City of Cleveland Heights: https://appshunter.io/developer/1548549412 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*