# Access Corrections

> Mobile platform for inmate account management, payments, and communication. (iPhone/iPad app by Keefe Group LLC.)

- Source: https://appshunter.io/ios/app/access-corrections/id1208184546 (this page in markdown: same URL + `.md`)
- Developer: [Keefe Group LLC](https://appshunter.io/developer/1208184545)
- Category: Finance
- Price: Free
- Rating: 2.50/5 from 434 App Store ratings · 114 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.5 · 9 MB
- Languages: American English
- Released: 2017-03-15
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/access-corrections/id1208184546/reviews.md

## What is Access Corrections?

All the features of AccessCorrections.com are now available in a user-friendly app that goes anywhere you do. Use it to set up an account, manage and review your information, make deposits and payments, and more. 
Features:
- Create and manage an Access Corrections account
- Search for an agency and inmate 
- Send money using your Visa or MasterCard 
- View your transaction history

## Key features

- Account creation and management
- Search for agencies and inmates
- Send money with Visa/MasterCard
- View transaction history
- Access website features on mobile

## Chart rankings

- #206 in Top Free · Finance (US App Store)

## What do users think of Access Corrections?

Overall sentiment: negative

**Pros**

- 👍 Convenient app for sending money
- 🚀 Easy to use

**Cons**

- 🐛 Frequent errors and system issues
- 💰 Excessive fees
- 🔒 Security and privacy concerns
- ⏱️ Slow and unresponsive app
- 🤬 Poor customer service

**Commonly reported bugs**

- Transactions not posting to inmate accounts
- Repeated login issues
- Compatibility problems with certain devices and browsers

**Most requested features**

- Ability to save payment methods
- Direct in-app messaging for inmates
- Improved transaction history and audit trail

## Recent user reviews (10 of 114)

All indexed reviews: https://appshunter.io/ios/app/access-corrections/id1208184546/reviews.md

### 1/5 — Freezes and not funtional

*2026-05-21, version 3.25.1*

App sucks. Freezes when you want to submit payment. worked ok in the beginning now it has no use!

### 1/5 — Terrible UI

*2026-05-12, version 3.25.1*

I deposit money frequently through this website.  Why not allow me to store my credit card info.   

Also half the time or even more frequently, it rejects the payment.  I called my credit card company and it isn’t them.  It is the app and its poor functionality.  Needs a lot of work to make it better.

### 1/5 — A mess

*2026-04-08, version 3.25.1*

Before I made an account I was able to see the commissary store and now I cannot and I can’t even send money to my loved ones

### 1/5 — Absolute garbage. You call this technology?

*2026-04-01, version 3.25.1*

0 stars should be an option. What a waste of existence this app is and whoever designed it has no business in app development for such a serious cause. Shameful actually. I underfunded “what do you expect, it’s jail”… then don’t even make an app if you don’t have the competence to build a solid for of communication for loved ones SOME of whom have been arrested and are not guilty, etc. what an absolute total fail as developers. With all the technology in the world, this is what you find acceptable to release for use? I hope your student loans or YouTube university are refundable. Maybe try a new career field. Cause this clearly ain’t it.

### 1/5 — Deposits

*2026-03-25, version 3.25.1*

Obviously, they make you call customer service so they get more charges out of your deposits really sad that the app doesn’t work just so they can charge you more money

### 1/5 — Absolute Garbage App

*2026-03-23, version 3.25.1*

I wish I could give negative stars. This app is so trash it’s unreal. For a company that is in the business of making money for a service all the inmates want to use you’d think they would be more efficient about getting that money. TLDR: Payments rarely work.

### 1/5 — Thieves

*2026-03-10, version 3.25.1*

With these insane fees it should be a crime.

### 1/5 — Horrible

*2026-02-26, version 3.25.1*

When you put in your credit card info and it goes to the verify screen, it gives you 4 to 5 seconds to check your messages for your verification code, then go back to their screen, type in the code, and submit. By this time the 4 seconds are up and it times out and removes all the info you just typed in, causing you to have to start over. Extremely frustrating and a testament to whoever coded this app and obviously did not bother to test it.

### 1/5 — SCAM. They don’t send the money

*2026-02-15, version 3.25.1*

I paid for money to be sent in and I have a receipt number yet when I called she never got the money and the automated line says they can’t locate the transaction. They do not have a way to speak to a person. Do not get scammed

### 1/5 — Worst Service Ever!!

*2026-01-03, version 3.25.1*

Only business I know that doesn’t like to make money they flag almost all transactions and deny transactions for no good reason. What a scam of a company.

## Frequently asked questions about Access Corrections

### What can I do with this app?

This app allows you to set up and manage your Access Corrections account, search for specific agencies and inmates, send money using your Visa or MasterCard, and view your transaction history. It brings all the features of the AccessCorrections.com website to your mobile device.

### How do I send money to an inmate?

You can send money to an inmate through the app by using your Visa or MasterCard. The app provides a secure way to make these deposits and payments directly to the inmate's account.

### Is this app free to use?

Yes, the app is free to download and use. There are no upfront costs associated with accessing the features provided within the application itself.

### What information do I need to find an inmate?

To find an inmate, you will likely need to search for the specific agency they are housed in and then provide their name. The app facilitates searching for both agencies and inmates to help you locate the correct individual.

## Version history (last 5 releases)

### 3.25.1 — 2025-10-23

Updated UI experience

### 3.24.0 — 2024-05-02

Improved website navigation and UI/UX performance enhancements.

### 3.22.332 — 2022-11-30

UI updates for a better user experience.
Included native iOS sidebar navigation menu.
Security updates

### 2.26.9 — 2022-03-15

Bug fixes

### 2.26.8 — 2022-03-15

Transaction status notification fix.
Other bug fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*
