# Access FCU Mobile Banking — user reviews

> 34 indexed App Store user reviews of Access FCU Mobile Banking by Access Federal Credit Union, rated 4.79/5 from 1,264 ratings.

- Source: https://appshunter.io/ios/app/access-fcu-mobile-banking/id574810652/reviews
- App overview in markdown: https://appshunter.io/ios/app/access-fcu-mobile-banking/id574810652.md
- Rating breakdown: 5★ 1,054 · 4★ 90 · 3★ 21 · 2★ 7 · 1★ 22

## What do users think of Access FCU Mobile Banking?

Overall sentiment: negative

**Pros**

- 👍 Easy banking
- 🚀 Fast and convenient
- 💳 Useful features like bill pay and mobile deposit

**Cons**

- 🐛 Frequent application errors and crashes
- 🔒 Account lockdowns and lack of support
- 📸 Poor mobile check deposit quality

**Commonly reported bugs**

- Inability to access the app for days at a time
- Unreliable mobile check deposit

**Most requested features**

- Improved account security and fraud prevention
- Better communication and customer support

## Newest reviews (11 of 34)

### 5/5 — App

*2014-07-07, version 4.1.1.0*

Excellent app!! LOVE LOVE LOVE

### 5/5 — Love it!

*2013-10-18, version 3.5.2.0*

Love this app! User friendly and very convenient!

### 5/5 — Deposit option

*2013-08-07, version 3.2.0.0*

Couldn't be any easier or simple I love it !!!!!!

### 5/5 — Excellent ap!

*2013-06-22, version 3.2.0.0*

After 35 years in banking - and testing or using aps from all kinds of financial institutions - this is the best one yet!

### 5/5 — Access

*2013-06-06, version 3.1.2.1*

Very convenient and user friendly!

### 5/5 — Loooove!

*2013-04-20, version 3.1.2.1*

So easy and quick! A lot better then going through the actual website.

### 5/5 — Great app

*2013-04-18, version 3.1.2.1*

So easy and accessible!

### 5/5 — Love it

*2013-04-01, version 3.1.2.1*

Very easy to use. Easy and fast balance check an money transfer. Easy to use Bill Pay.

### 5/5 — From Camden

*2013-02-13, version 3.1.2.1*

I love this app! So easy to use. Thanks!

### 5/5 — Access FCU app

*2013-02-13, version 3.1.2.1*

This app is awesome. I love it.

### 5/5 — Access Federal Credit Union App

*2013-01-23, version 3.1.2.1*

This app is great very easy to use keep up the good work

## Most critical reviews (10 lowest-rated)

### 1/5 — UPDATE PT 3 : Fix The Application Error

*2025-08-20, version 2025.5.0.1*

UPDATE PT 4 - As of 8-20-25 and after a new Update, I still am getting error messages. I can NOT access your app!! IS ANYBODY THERE??? UPDATE: Update to your app, but STILL cannot access it Once again I cannot access my account for several days now. Used to be a good app. Now it’s as bad as it gets.

### 1/5 — Depositing checks

*2025-07-01, version 2025.2.2.3*

The app takes terrible pictures of checks.

### 1/5 — UPDATE PT 3 : Fix The Application Error

*2023-06-23, version 2023.3.0.1*

UPDATE PT 3 - As of 6-22-23 I still am getting error messages. I   can NOT access your app!!  IS ANYBODY THERE???  UPDATE: Update to your app, but STILL cannot access it Once again I cannot access my account for several days now. Used to be a good app. Now it’s as bad as it gets.

### 1/5 — Please Fix The Application Error

*2022-09-21, version 2022.6.0.1*

UPDATE:  Update to your app, but STILL cannot access it
Once again I cannot access my account for several days now.  Used to be a good app. Now it’s as bad as it gets.

### 2/5 — Application Errors frequently

*2022-06-26, version 2021.11.0.41*

Application Errors frequently. Your background can look fancy but doesn’t help when you can’t access, pun intended, your account.

### 3/5 — Don’t deposit check via app

*2018-09-05, version 5.10.1.16*

This app if great if you’re just checking your balance or transferring your own money from savings to checking but don’t bother with the mobile check deposit. I’ve used it several times hoping each previous time was a fluke and no matter what, it takes almost a week for the money to be available in my account. By then I’ve surely driven past one of the branches and could have made the time to go in and deposit it in person.

### 3/5 — Paying bills

*2012-12-16, version 3.1.2.1*

Still waiting a response on how to add payees to the site

### 4/5 — Well let’s see…

*2024-11-02, version 2024.4.0.10*

I’m beyond furious with this application and institution at this point. Every single week my account gets locked down for a fraud alert when I spend my money on the same things every week. More often than not I do NOT get notified I just get locked down. Then I get told “oh it’s an automated system we can’t do anything about that…..” like seriously? I have 19 separate lockdowns logged just this year. I dont get any type of response when issues arise and more often than not it feels like they don’t trust me with my own money to the point I can’t even touch it. Like as we speak I just got denied in a drive through looking like an idiot because ONCE AGAIN I CANT TOUCH MY MONEY.

### 4/5 — The reason I didn't switch banks.

*2013-08-22, version 3.2.0.0*

Access caught up to the nationwide banks with this app. I almost switched to Chase to have access to the mobile capabilities. With this app they're right back on the top of my list as one of the better banks. 

Pros:
 I can locate ATMs anywhere to save money on fees.
I  can deposit small checks through the app instead of going to the bank.
I can make transfers and check the balance in my account at anytime.
I can contact someone at the bank at anytime.

Cons: 
I can't deposit paycheck a because there's a 100 dollar limit.

### 4/5 — Access FCU

*2013-08-03, version 3.2.0.0*

The bank is pretty good but the website can use more updates & features to make it a little more user friendly

## Most praised reviews (10 highest-rated)

### 5/5 — Long time member

*2026-05-20, version 2026.01.01*

I’ve been a member of this credit union when it was still Oneida Ltd FCU. They have grown since then, but they have kept their hometown feel and truly care about their members.

### 5/5 — Easy banking

*2020-02-09, version 6.2.1.27*

I use for bill pay, super easy, check my balance and deposit checks.

### 5/5 — Love it!

*2018-03-16, version 5.7.1.10*

Use it almost every day. Never glitches, transfers are a breeze.

### 5/5 — 👍

*2017-08-02, version 5.5.0*

Very good app. Well made and informative

### 5/5 — Awesome

*2017-06-06, version 5.5.0*

Great useful app

### 5/5 — Always improving

*2016-11-28, version 5.2.6.3*

Happy to see a local banking company, creating a simple to use mobile app. It's easy to transfer money from one account to another. Looking forward to more exciting things from this banking app.

### 5/5 — Access

*2016-10-26, version 5.2.6.3*

Awesome sauce banking

### 5/5 — So easy! And glitch-free

*2016-06-16, version 4.6.3.0*

I love this app! It makes it so easy to manage my college student's account from affair, day or night.

### 5/5 — Access FCU

*2015-07-20, version 4.3.0.0*

When the page will open the app works great and is fast. I wish it would show the same information as the website but other than that I like it

### 5/5 — Banking app works well

*2015-01-20, version 4.3.0.0*

Gets the job done. I like the mobile deposit feature.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
