# Access Fontana — user reviews

> 15 indexed App Store user reviews of Access Fontana by City of Fontana, rated 1.90/5 from 8 ratings.

- Source: https://appshunter.io/ios/app/access-fontana/id434452811/reviews
- App overview in markdown: https://appshunter.io/ios/app/access-fontana/id434452811.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 5

## Most critical reviews (10 lowest-rated)

### 1/5 — Old App Was More Efficient

*2023-08-22*

The Access Fontana app worked way better than the new Fontana 311 app. Address selections are limited and photos have a 5mb upload limit making it difficult to upload directly from phone without reducing the file size. Total pain.

### 1/5 — Awful App

*2020-11-15, version 3.9.6*

I was able to use this app once. Ever since then it crashes every time I try to open it.

### 1/5 — App crashes

*2020-10-13, version 3.9.6*

Can’t even use the app and Fontana needs this app so badly to clean it up.

### 1/5 — Crashes

*2020-10-07, version 3.9.6*

App crashes when opening. Useless.

### 1/5 — Was better before you were mandated to sign in.

*2019-11-02, version 3.9.6*

I would use this app all the time to have graffiti removed, shopping carts or illegal dumping hauled away, but now the app demands that you sign in rather than make entries anonymously.  Now I see the same shopping cart on the corner for a week, dumped debris still in the road, etc.  
I will NOT sign in to help keep Fontana clean.   Your loss.   Now Fontana will get dirtier because you want people’s email address, rather than just cleaning up the mess entered by anonymous citizens.

Go back to anonymous and watch the streets get clean again.   Stop fishing for info that’s non of your business.

### 1/5 — Does not work.

*2011-11-22, version 1.3.7*

I signed up okay but it crashes as soon as you try to use it. Fix the bugs before putting it out to the public.

### 2/5 — New update keeps crashing

*2015-01-04, version 3.4*

Keeps crashing when I try and submit a request

### 3/5 — Crashes on launch

*2020-10-09, version 3.9.6*

Since iOS update crashes. Plus patch bugs.

### 3/5 — Needs more features, but good base

*2012-02-05, version 1.4.1*

This app would be extremely useful for logging barking dog complaints. My neighbors dog barks constantly and im fed up with it! I wish the city would require dogs with too many neighbor complaints to have their dogs de-barked just like Ontario does!

### 4/5 — It's a great start!

*2017-01-18, version 3.9.1*

I love that citizens now have easier access to city needs. I don't know if it's just me, but I wasn't able to pull up and sign up for a class I wanted. I still have to call, but I will wait for the problem to be fixed so that I may try again for a future class.

## Most praised reviews (5 highest-rated)

### 5/5 — Great app

*2013-01-23, version 2.2.2*

I love this app! Simple to use and helpful!

### 5/5 — Great app

*2012-03-14, version 1.4.4*

This app is great, I like that I can easily submit problems around town.

### 5/5 — Love it

*2012-03-13, version 1.4.4*

This app is great, easy to use and I finally got my neighbor to trim his trees. Thanks!

### 5/5 — Good app.

*2012-01-31, version 1.4.1*

Works great.

### 5/5 — Working fine on my iPhone 4s

*2012-01-10, version 1.4*

Great app, can't wait to complain about potholes :)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*