# Access More — user reviews

> 533 indexed App Store user reviews of Access More by Access Bank Plc, rated 4.70/5 from 116,823 ratings.

- Source: https://appshunter.io/ios/app/access-more/id1501024389/reviews
- App overview in markdown: https://appshunter.io/ios/app/access-more/id1501024389.md
- Rating breakdown: 5★ 100,495 · 4★ 7,373 · 3★ 3,805 · 2★ 2,201 · 1★ 2,949

## What do users think of Access More?

Overall sentiment: neutral

**Pros**

- 🚀 Fast and reliable
- 👍 Excellent banking experience
- 🔒 Secure transactions
- 💡 Convenient mobile banking

**Cons**

- 🐛 Frequent app crashes
- 🔍 Unreliable help features
- 💰 High banking charges
- 🕰️ Slow transaction processing

**Commonly reported bugs**

- Disappearing beneficiary list
- Inability to upgrade transaction limits
- Inconsistent app performance across devices
- Login and OTP issues

**Most requested features**

- Ability to save beneficiaries
- Calendar view for transaction history
- Facial recognition login option
- Improved notification management

## Newest reviews (14 of 533)

### 3/5 — MAKE THE TRANSFER SEEMLESS BY BRINGING THE NAME OF BANKS ASSOCIATED WITH THE ACCOUNT NUMBER

*2026-08-18, version 3.1.3*

Good

### 3/5 — Leave all out transaction history in the app to see instead of us downloading statement of account

*2026-08-16, version 3.1.3*

1. Do your app in a way we should be able to send money to a previous account we have been sending money to by just typing the name of the person like Opay does, pressing account number each time we want to send money is tiring and leave all our transaction history in the app no matter how many months it is because I don't under how I will need to download statement of account because last week transaction

### 4/5 — Beneficiaries

*2026-08-13, version 3.1.3*

More updates needed the app doesn’t save beneficiaries

### 2/5 — Network issues

*2026-08-10, version 3.1.3*

Please work on this application network

### 5/5 — Access

*2026-07-29, version 3.1.2*

Perfectly

### 5/5 — Glx

*2026-07-28, version 3.1.2*

Access More app is wonderful. I've been using it for a long time, and I’m glad. Very easy to use.

### 5/5 — Good Work

*2026-07-26, version 3.1.2*

Yall are fast and amazing

### 4/5 — Very good

*2026-07-24, version 3.1.2*

I love this

### 5/5 — Transaction

*2026-07-19, version 3.1.2*

Swift

### 5/5 — Mr

*2026-07-18, version 3.1.2*

Nice app

### 5/5 — This app is exceptional

*2026-07-16, version 3.1.2*

This app is better and friendlier!

### 2/5 — Mr Samuel

*2026-07-15, version 3.1.2*

Nice app

### 4/5 — Frequent issues ,delays on showing transaction details

*2026-07-13, version 3.1.2*

Transaction details don’t show up

### 5/5 — Mrs

*2026-07-11, version 3.1.2*

Quick and easy to use

## Most critical reviews (10 lowest-rated)

### 1/5 — App glitch

*2026-08-20, version 3.1.3*

Please you all need to fix this app it keeps glitching and logging you out of the app 
Keeps saying error when you’re trynna make a transaction even in public

### 1/5 — Bad app

*2026-08-17, version 3.1.3*

I can’t even get pass facial verification as a NYSC member. You can’t type OTP in the app also. You need to copy and paste it in.

### 1/5 — Bad network

*2026-08-15, version 3.1.3*

The domain launcher is poor used to design this site/app

### 1/5 — UI & UX Gaps

*2026-08-08, version 3.1.3*

The app is pretty solid overall and packed with features, but I have to say I am wildly disappointed that something as simple as you have multiple accounts and the account names do not come up on the app. That seems like a very simple catch when beta testing or developing. Why would I now have to start memorizing all my account numbers and the associated account names. This is such a simple and easy fix and I’m surprised nobody has made this suggestion or change. It’s so poor and would make this app so much more useful.

### 1/5 — U guys need to do better

*2026-08-04, version 3.1.2*

U can’t report transactions,change number or make any changes in the app,other bank apps makes it easier for customers to do their changes in their apps but access bank is zero and they deduct money for every transaction. I wouldn’t recommend this stupid bank for anyone

### 1/5 — Fees

*2026-07-15, version 3.1.2*

Every since we lost our dear beloved CEO access bank has not remain the same craziest fee that customer has to pay it stupid I’m sending money to Myself you guys are charging me #26 for it isn’t that ridiculous everything is charges left and right

### 1/5 — Faulty Chat Bot

*2026-07-08, version 3.1.2*

The Tamada chat bot is so so useless and annoying. It will just end an ongoing conversation, and or say the issue has been resolved and case closed. Some other times it will say

### 1/5 — My limit is 20000

*2026-07-08, version 3.1.2*

I change my app to a new phone and my limit becomes 20000 daily why is that , my account has already been upgraded before what’s going on

### 1/5 — The Chat support is the WORST

*2026-07-03, version 3.1.2*

I don’t like writing reviews but this has really tried to frustrate me!!!
I lost access to my Mobile app and just needed to retrieve my credentials. I kept getting an error every time I tried so I decided to use the chat option since I am not in the country and I need access to my bank. That was the beginning of my issues! The chat option is so annoying. Where do I even start?
1. If you accidentally press the back button, you have to start a new chat each time it happens.
2. Sometime the keyboard will just refuse to come up, for absolutely no reason.
3. If the agent sends you a file and you view it, once you try to navigate back to the chat, it takes you back to the beginning and you have to start a new chat.

These are just a few of the issues but the experience is 0/10.

The banking part of the app is ok but the Chat Support is horribly terrible.

### 1/5 — Fee and network

*2026-06-27, version 3.1.2*

Too much fee and network issues

## Most praised reviews (10 highest-rated)

### 5/5 — Access app is the best!!!!

*2026-08-22, version 3.1.3*

I enjoy it always, very handy! Very efficient and reliable!!!! My only bank for more than 18yrs or more

### 5/5 — Rating the app

*2026-08-16, version 3.1.3*

Best bank to operate the app✅

### 5/5 — Very good

*2026-08-16, version 3.1.3*

It’s user friendly

### 5/5 — Billionaire

*2026-08-11, version 3.1.3*

For your seamless transactions

### 5/5 — Oscar

*2026-08-11, version 3.1.3*

Excellent service

### 5/5 — LOVE YOURS

*2026-08-07, version 3.1.3*

Calm

### 5/5 — Good bank

*2026-08-05, version 3.1.2*

But they need to make they transfer payment faster

### 5/5 — Access bank

*2026-08-04, version 3.1.2*

So good

### 5/5 — Best

*2026-08-02, version 3.1.2*

Access bank is the greatest bank in Africa. Trust me when I said that. Ok

### 5/5 — Excellent App

*2026-08-01, version 3.1.2*

The app is easy to use and very convenient. I haven’t had the need to go the bank for over a year because everything is available for me via the app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
