# Access My Library® — user reviews

> 23 indexed App Store user reviews of Access My Library® by Cengage Learning, Inc., rated 2.47/5 from 15 ratings.

- Source: https://appshunter.io/ios/app/access-my-library/id920817861/reviews
- App overview in markdown: https://appshunter.io/ios/app/access-my-library/id920817861.md
- Rating breakdown: 5★ 5 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 8

## Newest reviews (11 of 23)

### 1/5 — Doesn’t work

*2017-10-21*

Shows nothing, fix this app, please!

### 1/5 — Great

*2016-08-25, version 3.0.12*

Great

### 1/5 — Unusable

*2015-07-10*

It does not display local public libraries that are close by, but instead suggests libraries that are far away, in other suburbs or cities. It does not even sort its lists properly. Selecting a distance sort in the library list view results in a scrambled mess, apparently random. Very disappointing. And fully unusable in this state.

### 1/5 — Useless

*2015-04-13, version 3.0.3*

Couldn't access anything. 

iPhone 5 & iOS 8.3

Takes you right to the search screen. When you cancel it, it blinks off for a second to allow you to see there are are other options, then takes you back to the search. 

Sure, I found my library, but with no way to enter my user id, just my password. What use is a password alone, with no help function.

And there's no support for this app. Support for a lot of their other products, but not for end users of this app. We are on our own.  They sell it to our libraries as a wonderful tool, and leave the end user to hang.

### 1/5 — Won't recognize my library

*2015-03-14*

Can't get app to recognize my library.

### 1/5 — Crashes

*2014-12-18*

Terrible. Will not even allow login. Crashed repeatedly on every device in my fleet. Awful.

### 1/5 — Crashes at pick library screen

*2014-12-08*

Doesn't work for ipad 2 running os8

### 1/5 — They should be able to do better

*2014-12-03*

Crashes every time it is opened.

### 1/5 — Does Not Function

*2014-11-28*

Crashes every time I try to use it.

### 1/5 — Great concept but...

*2014-11-06*

Force closes every time I open it.

### 1/5 — Not working.

*2014-11-05*

Current version does not work at all. Can not access anything since the update. Will not locate my college library.

## Most critical reviews (10 lowest-rated)

### 1/5 — Cats are cool

*2023-12-04*

Cats are better than dogs

### 1/5 — Access my library

*2023-08-28*

Just another horrible reading app that your school makes you download. No one uses these apps

### 1/5 — Bad

*2023-08-25*

Bad

### 1/5 — Dont like the name

*2023-06-02, version 4.0.1*

The name sucks, took me half an hour to understand what the teacher was saying

### 1/5 — Ugly and useless

*2022-04-21*

Get a blank page, when I try to access my agale Courses. 

App gets hung, when I try to log into my library.

### 1/5 — Gale ebook

*2022-02-17*

Could you please upload all subjects of gale ebook like the one in the picture in my account?

Sincerely, Butrnita Seng

### 1/5 — App does not load

*2020-12-30*

The app doesn’t load on my iPad. I have tried it on two different iPads and have the same issue.

### 1/5 — BIGGY___lite

*2019-09-25*

The app does not work lol.😬

### 1/5 — Bad

*2018-08-20*

It’s pretty bad

### 1/5 — Trash

*2018-04-26*

Don't use, it doesn't work

## Most praised reviews (2 highest-rated)

### 4/5 — Does not show libraries from another state

*2015-04-26*

Does not show libraries from another state, even though some are closer than those listed in the current state. Otherwise, appears to work as claimed.

### 2/5 — AccessMyLibrary

*2014-11-23*

Cannot locate my area libraries / they were available in the previous version. Great app when it works!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*