# Access PeopleHR — user reviews > 92 indexed App Store user reviews of Access PeopleHR by Access UK Ltd, rated 2.70/5 from 10 ratings. - Source: https://appshunter.io/ios/app/access-peoplehr/id981030681/reviews - App overview in markdown: https://appshunter.io/ios/app/access-peoplehr/id981030681.md - Rating breakdown: 5★ 2 · 4★ 2 · 3★ 1 · 2★ 1 · 1★ 4 ## What do users think of Access PeopleHR? Overall sentiment: negative **Pros** - 👍 Great when it works - 👍 Convenient for basic HR functions - 👍 Good photo/receipt function **Cons** - 🐛 Constantly crashes - 🐛 Frequent login issues - 🐛 App forgets Face ID/password - 🐛 Unable to log in - 🐛 App is slow and unreliable - 🐛 Poor user interface - 🐛 Battery drain due to location services - 🐛 Missing desktop functionality - 🐛 Not user-friendly - 🐛 Sync issues with web version - 🐛 Inconsistent performance - 🐛 Issues with booking holidays - 🐛 Problems with expense logging - 🐛 Location services stay on - 🐛 App is outdated - 🐛 Privacy concerns **Commonly reported bugs** - App crashes on opening - App closes constantly after update - Authentication does not save - Constantly deletes expense receipts - Unable to add anything to assessments/planner - App crashes when submitting requests - Forgets login and Face ID settings after update - Cannot connect to server since update - Keeps looping back to authentication page - App freezes on loading screen - Face ID/Touch ID not recognized - App doesn't recognize account after update - Issues with signing documents - Unable to use location services correctly - Keyboard covers fields - Expenses never load without reloading app - App stops working after opening - Cannot access app after upgrade - Planner freezes app after error **Most requested features** - Add manager functionality - Include logbook feature - Improve camera interface for receipts - Allow multiple currency types per report - Improve notification system - Allow editing/adding notes to clock-ins/outs - Provide clearer time tracking visuals ## Newest reviews (18 of 92) ### 2/5 — Unable to open *2026-01-28, version 4.6.14* Keeps crashing and authentication doesn’t save. ### 2/5 — Buggy and needs improvement *2025-11-14, version 4.6.11* A very simply app with most of the online functionality missing. Often force logging out, as of witting most widgets have vanished from the list including the widget to see who is away. No access to team calendar so only really useful for requesting holidays and seeing who is away. ### 1/5 — Latest Update Broke the App *2025-09-07, version 4.6.6* Since the latest update i can’t add anything new to my planner! Tried restarting phone, reinstalling app, logging out and in, I’ve spent far too long on something that should take seconds. ### 1/5 — Not an App you would want! *2025-08-19, version 4.6.5* Crashes daily, constant issues. Sometimes you cannot login Sometimes you cannot tap in Sometimes you cannot tap out You cannot edit or add notes without logging in to the website. Very amateur app Shouldn’t be used for business Too troublesome ! Causing delays in wages and inaccurate work hours ! ### 1/5 — Logging out *2025-07-01, version 4.6.4* Please fix this issue. Your app keeps logging me out even though I’ve set up Face ID, I’ve uninstalled the app and re installed the app but it still logs me out. Currently using iPhone 16e. ### 1/5 — Poor app minimum details compared to other apps, big privacy issues!! *2025-06-24, version 4.6.4* Really poor app compared to similar apps, you cannot add details or notes when u click in or out nor you can edit them!! Big privacy concern when it comes to seeing everybody’s holidays and booked sick days or AL. 1 star is too much ### 1/5 — Slow, buggy, unreliable and not user friendly. *2025-06-20, version 4.6.3* The app never stays logged in, everyday I have to open the app then close it because it crashes then open I a second time which then takes me to access page where I have to enter my email and password then I can get in to the app. Not ideal when you need to clock in or out quickly. General functions on the app are very poor and long winded. ### 1/5 — Logging out *2025-04-18, version 4.6.2* Please fix this issue. Your app keeps logging me out even though I’ve set up Face ID, I’ve uninstalled the app and re installed the app but it still logs me out. Currently using iPhone 16e ### 1/5 — Old *2025-04-09, version 4.6.1* It reminds me of the Apps that came out 15 years ago, slow very bad. and keeps logging me out. ### 2/5 — Not working *2025-02-19, version 4.6.0* Not working correctly first time when to get in to it. After closing down and reloaded and resigning in working as sould but that's really iPhone 15 pro max ### 1/5 — awful *2025-02-09, version 4.5.0* Won’t let me put my password in to log in ### 2/5 — Great when it works *2025-01-12, version 4.5.0* Always seems to be an issue and getting your case looked at by the technical team is painful. ### 1/5 — Never works and constantly have problems *2024-11-07, version 4.4.4* All I ever read from this App is “Oops! Something went wrong…” literally sums up the App things always go wrong. ### 1/5 — Keeps logging me out and not accepting password *2024-11-01, version 4.4.4* Very frustrating app. I’ve set up Face ID and it’s fine for a month or so. Then it wants me to log in again and doesn’t accept password. Booking holiday is not always straightforward, I try clicking on a day in the future and it seems to think that’s the last day I want despite my repeated attempts to click on that exact day to separate it. Had to close down to try again in the end. My works decision to use so I have no choice. ### 1/5 — Battery vampire *2024-10-07, version 4.4.4* For the love of God, fix the issue with the app using location even when told not to use in the background! If you forget to force close the app after tapping in or out, say goodbye to your battery life! Even when blue pin is inside red circle, takes ages to realise you’re in the right location. Frustrated at above issue if checking you’re tapped in and try to view or refresh location? Oops, the tap in box suddenly resized the second you touched the screen and you hit the tap out button when you didn’t mean to ### 1/5 — Since the last update the app crashes every time I hit submit *2024-08-30, version 4.4.4* Making the app useless ### 1/5 — App Crashes *2024-08-25, version 4.4.4* The latest version of the app crashed when trying to request holiday or time off (other). It only crashes when you try and submit it. The other issue is it forgets your login and Face ID settings when it is updated which is extremely frustrating. ### 1/5 — Crashes *2024-08-15, version 4.4.4* Stop asking for my location ALL THE TIME!!! This app doesn’t need to know my location ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work anymore *2026-04-24, version 4.6.19* I’ve got to say I’m very disappointed with this app. It used to work perfectly fine for me. After a couple months it no longer remembers my password and doesn’t acknowledge my location when I try to tap in and out. ### 1/5 — Can’t log in! *2026-04-20, version 4.6.19* Keep signing in for it to kick me out within less than 1 second ### 1/5 — Worst app in the history of all apps *2026-03-05, version 4.6.19* Constantly have to sign in even after authorising Face ID. Now won’t even let me use my saved passwords, have to copy and paste every time. ### 1/5 — . *2026-02-24, version 4.6.18* Constantly deletes expense receipts after saying that they have been uploaded successfully. The worst app I’ve ever used ### 1/5 — Issue *2026-01-07, version 4.6.13* The app is not working on iPhone xs ### 1/5 — Broken *2025-12-16, version 4.6.13* App broken since update constantly closes ### 1/5 — Crashes on opening *2025-12-15, version 4.6.13* The app now crashes on opening. Totally unacceptable and no apparent workaround or fix. Works fine on desktop but there’s less functionality on that for expenses and leave so please update soon and provide a solution ### 1/5 — Poor interface *2025-09-30, version 4.6.8* Anyone who uses this app basically has to due to their employer using it in place of doing any HR themselves. Therefore the developer has no incentive to improve it. ### 1/5 — Frustrating and reliable *2025-09-23, version 4.6.8* This app simply does not work. Constant login problems, errors, and settings that rarely function properly. Instead of helping, it only creates frustration and wastes time. Employees struggle every single day to use it. Honestly, this app should be dropped completely. ### 1/5 — Assessments/planner *2025-09-15, version 4.6.8* For the last few weeks I have not been able to add anything to my assessments/planner. It is crucial that this is fixed as me and many others need to put my hours up and there’s no way to do this. Every update since it’s stopped working has not fixed this bug!! ## Most praised reviews (10 highest-rated) ### 5/5 — Best for work place *2026-06-15, version 4.6.20* Best ### 5/5 — App looks and works great *2023-01-27, version 4.3.0* The app looks and works great. Allows me to request holidays, view and sign my documents and even change my personal details ### 5/5 — Employee *2022-05-31, version 4.2.4* Great app! ### 5/5 — New App Update is Great! *2020-07-18* Wow so pleased with this apps new update! UX/UI is really nice and great to have more of the features on the desktop available on the app - including logbooks! Excellent work People! **Developer response:** Dear Customer, Thank you for leaving your positive feedback!😀 Kindest regards, Sarah Mills ### 5/5 — Needs a lot of improvement *2020-07-15, version 4.0* This app will auto clock my employees in twice. Sometimes it doesn’t even clock them in but DOES clock them out. Other times it does noting. The best way to use this app in its current state is to make location set to only when using and disable auto log in and then use it to manually log in and out. It hasn’t given me notifications in months. ### 5/5 — Manage HR functions on reasonable price *2017-10-21, version 2.8* The functions of Tap in/out, leave request, performance appraisal and thanks are great. The support team is terrific. ### 4/5 — Worked well but has stopped working *2018-07-13* It was working well for a long time and now has started kicking me out every time I open the app! I really like the app so I can double check when I’m on holiday but now it’s stopped working so I can’t ### 4/5 — Pretty convenient *2017-11-06, version 2.8* Simple app and I get my documents signed quickly. Wish the app would actually notify me of something new instead of getting a notification through email. Otherwise it’s a good app. ### 4/5 — Great App *2017-09-21, version 2.6* Love this app for our team. ### 3/5 — Good as far as it goes *2024-08-20, version 4.4.4* This app could be so much better if it had manager functionality. All you can do is things for yourself but as a manager I can’t log one of my teams absence or create a logbook for them as you can on the web version. In a world driven by apps and phones, there needs to be much more development of this app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*