# Access2Care — a2c > Healthcare appointment transportation for eligible Medicaid, Medicare, and Dual Eligible recipients. (iPhone/iPad app by Access 2 Care, Llc.) - Source: https://appshunter.io/ios/app/access2care/id1463891336 (this page in markdown: same URL + `.md`) - Developer: [Access 2 Care, Llc](https://appshunter.io/developer/1463890735) - Category: Business - Price: Free - Rating: 1.40/5 from 82 App Store ratings · 42 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 22 MB - Languages: English - Released: 2019-05-30 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/access2care/id1463891336/reviews.md ## What is Access2Care? Working with certain health plans and specific government agencies, Access2Care offers rides to and from eligible healthcare appointments all across the country. If you are a Medicaid, Medicare, or Dual Eligible recipient and a member of one of our clients' health plans, you are most likely eligible for rides to and from your healthcare appointments. These ride services are to help you when you don’t have another way to get to your healthcare appointment. Ask your health plan or Medicaid agency if they offer this benefit to you through Access2Care. There are many types of transportation available to Access2Care members. When you call to schedule a ride, Access2Care will verify your eligibility and then arrange the best kind of ride for your needs. The kind of vehicle is based on your medical condition at the time of the appointment. This may mean a bus tickets or bus pass. We may also schedule your trip by car, taxi, van, wheelchair van or stretcher van. Often, we can also pay back a friend or family member who will take you to your healthcare appointment. We also have volunteers who give rides to healthcare appointments. ## Key features - Healthcare appointment transportation - Eligibility verification - Multiple vehicle options - Bus ticket/pass provision - Friend/family reimbursement - Volunteer driver program ## Recent user reviews (10 of 42) All indexed reviews: https://appshunter.io/ios/app/access2care/id1463891336/reviews.md ### 1/5 — Useless app *2023-04-01* Since Aetna took over Coventry this app has become useless to me. I can book a trip, but it doesn’t appear on the app. Perhaps because it still shows my Coventry Account and not my Aetna account. Have tried numerous times to get someone to fix this to no avail. ### 5/5 — Works Great! *2023-03-10* Before when I used to use the app to schedule a ride, the time I set would switch to AM instead of Pm. It's fixed now andworks fine! Now, I can easily schedule rides instead of having to call and do it. ### 1/5 — App won’t let me register *2023-02-21* First things first, I called the call center to ask them if they even had an app to schedule trips on without having to call all the time to get a trip scheduled. The agent told me that they didn’t have one and that there was a website. Newsflash, the website doesn’t schedule trips either! The website tells you to call them to schedule! And then not to mention that I stumbled across this app after googling it! Then to make matters worse, I tried to register for a new account in the app and for some reason it can’t locate my insurance (Medstar Family). I called my insurance just to make sure if I had the right Member ID number, and they told me yea. Y’all need to fix this app ASAP so people can use it without having to go through such long waiting times! If someone else goes through this, please let me know, because I thought I was the only one going through this horror of an app. ### 1/5 — Zero stars *2023-01-30, version 2.42* All I get is a blank screen. And then a link if you go on the Internet to login, but now says I need to login and it doesn’t accept my new login. Piece of junk. ### 1/5 — Doesn’t work *2023-01-04, version 2.37* I only get a white screen when I open the app! I’ve tried uninstalling & reinstalling but same…just a white screen. ### 1/5 — Horribly made app *2022-12-29, version 2.37* It appears app was designed by 6th grades B- middle school students. Dates don’t match requested. Times don’t match requested (set to mountain time but no option to change). Intermittently freezes. Closes off by itself. I can’t believe any reputable company would put this POC to Apple Store. ### 1/5 — Really? *2022-12-01, version 2.0* App is great to at least check on your rides but the app only works in the middle of the night. ### 1/5 — Let’s you schedule a trip but them screen turns white *2022-10-19, version 2.0* When you schedule a trip the screen turns white and nothing is on it. You can close the app and reopen it but screen stays white and you cannot do anything. Unusable! ### 1/5 — NOT WORKING *2022-10-12, version 2.0* Can you please update the app so it can work with the new update please ### 1/5 — Please pull this app until it is fully functioning *2022-09-27, version 2.0* This is a frustration medical patients and caregivers just don’t need and should not have to fight and deal with. The most humane thing to do is take this app down until it functions properly to spare all a huge additional headache amongst an already trying medical world. ## Frequently asked questions about Access2Care ### What does Access2Care do? Access2Care provides transportation services to eligible individuals for their healthcare appointments. It works with specific health plans and government agencies to ensure members can reach their medical appointments when they lack other means of transportation. ### Who is eligible for Access2Care rides? Eligibility is typically for Medicaid, Medicare, or Dual Eligible recipients who are members of specific client health plans. It is recommended to ask your health plan or Medicaid agency if you qualify for this benefit through Access2Care. ### What types of transportation does Access2Care offer? Access2Care arranges various transportation methods based on your needs and medical condition. This can include bus tickets or passes, car rides, taxi services, vans, wheelchair vans, stretcher vans, and even reimbursement for rides provided by friends or family. ### How do I schedule a ride with Access2Care? To schedule a ride, you will need to call Access2Care. They will verify your eligibility and then arrange the most suitable type of transportation for your specific needs and appointment. ### Is there a cost to use Access2Care? The provided description does not mention any direct costs to the user for utilizing Access2Care services. The service is offered as a benefit through specific health plans and government agencies to facilitate access to healthcare appointments. ## Version history (last 1 release) ### 2.42 — 2023-01-10 Resolves issues with date and time selection for particular iOS devices. ## Apps similar to Access2Care | App | Rating | Price | Category | | --- | --- | --- | --- | | [Consultant App](https://appshunter.io/ios/app/consultant-app/id1594405064) | 4.4 (150) | Free | Business | | [RemX – Workforce Experts](https://appshunter.io/ios/app/remx-workforce-experts/id1393069266) | 2.5 (60) | Free | Business | | [FleetNurse](https://appshunter.io/ios/app/fleetnurse/id1449263952) | 3.4 (72) | Free | Business | | [Just Energy](https://appshunter.io/ios/app/just-energy/id1445070035) | 3.0 (33) | Free | Business | | [WorkInTexas](https://appshunter.io/ios/app/workintexas/id1480301592) | 1.5 (126) | Free | Business | | [Social Security App](https://appshunter.io/ios/app/social-security-app/id1463007761) | 2.4 (30) | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*