# accessOPTIMA® Mobile — Citizens Commercial Banking

> Digital treasury management platform for corporate cash flow and account optimization. (iPhone/iPad app by Citizens Bank, N.A..)

- Source: https://appshunter.io/ios/app/accessoptima-mobile/id1447897255 (this page in markdown: same URL + `.md`)
- Developer: [Citizens Bank, N.A.](https://appshunter.io/developer/388082491)
- Category: Finance, Business
- Price: Free
- Rating: 1.70/5 from 18 App Store ratings · 8 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 19 MB
- Languages: American English, French (France), European Spanish
- Released: 2019-11-17
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/accessoptima-mobile/id1447897255/reviews.md

## What is accessOPTIMA® Mobile?

accessOPTIMA® is your digital treasury management platform, offering a single, customizable point-of-access to obtain account information and tools that you need to help meet your daily cash-flow requirements and optimize your company's long-term cash management strategy. Key features include real-time reporting, integrated payment workflows, self-service capabilities, live customer support and security controls to help mitigate fraud.

accessOPTIMA delivers enhanced capabilities:

•	Customizable dashboard lets you tailor screens with the information you need for your specific job function
•	Integrated payment center allow you to view multiple transactions - including wires, ACH, loans and transfers - on one screen
•	Real-time reporting gives you access to current account balances and transaction data, 24/7
•	Responsive design provides a seamless experience across desktop, mobile phone and tablet devices
•	Live chat puts you in contact with our dedicated client services team for answers to questions or help resolving issues
•	Administrative controls offer a simple way to add or clone users and set individual permission standards
•	Alerts raise awareness of financial activities so you can monitor various accounts whenever a transaction occurs

## Key features

- Customizable dashboard
- Integrated payment center
- Real-time reporting
- Responsive design
- Live chat support
- Administrative controls
- Financial activity alerts

## Recent user reviews (8 of 8)

All indexed reviews: https://appshunter.io/ios/app/accessoptima-mobile/id1447897255/reviews.md

### 1/5 — Simply does not work.

*2025-08-09, version 2.8.2*

Maybe it doesn’t work with iPhones. All I know is that I spent considerable time trying. I can log in, but once the access optima module is selected, I get bounced back to the home screen.  All I wanted to do is to approve payroll when out of town.

### 1/5 — They are consistent

*2025-02-04, version 2.8.2*

What a horrible app. The only reason I use it is for remote check deposits, and that functionality doesn’t work most of the time. Turns out you have to turn off wifi to make it work, and the developers know about it and are “working on it.”  But they are consistent because their Frankenstein website is just as horrible and impossible to navigate.

### 5/5 — Does what it needs to do!

*2024-06-10, version 2.8.2*

Same functionality that I have online, which I appreciate! Nice for approving wires on the go too.

### 1/5 — What nonsense

*2024-03-04, version 2.8.2*

I typically don’t bother leaving comments on products on the internet, but this app is so horrendous and frustrating that I feel compelled to make an exception. This app can only be considered as a cruel joke on Citizen bank business customers. As a business owner, this app offers nothing by way of easing my day-to-day banking needs. What it does offer is a mountain of fluff and a convoluted process that sums up to much ado about absolutely nothing. If Citizens bank care anything about their small business customers they should go back to the drawing board and hopefully come up with a practical streamlined platform that actually addresses their customers’ needs.

### 1/5 — Horrible app

*2023-01-19, version 2.8.0*

Does not work.  When you log in just goes blank.  I’ve tried deleting and reinstalling multiple times.

### 1/5 — Nothing but trouble

*2022-03-31, version 2.5.0*

App does not work not worth it 
Citizens Buisness Bank needs to get with the times max 50k per month...joke

### 1/5 — Can’t login

*2020-11-17, version v1.9.2*

App is down and Citizens doesn’t know when the app will be working again.

### 1/5 — Slow

*2020-01-02, version 1.6.178*

Slow and unreliable

## Frequently asked questions about accessOPTIMA® Mobile

### What is accessOPTIMA Mobile?

accessOPTIMA Mobile is a digital treasury management platform designed to provide businesses with a single point of access for account information and tools to manage daily cash flow and optimize long-term cash management strategies.

### What kind of transactions can I manage with accessOPTIMA Mobile?

The integrated payment center allows you to view and manage multiple transaction types, including wires, ACH, loans, and transfers, all from a single screen.

### How does accessOPTIMA Mobile help with security?

The platform includes security controls designed to help mitigate fraud. Additionally, administrative controls allow for simple user management and the setting of individual permission standards.

### Is accessOPTIMA Mobile available on multiple devices?

Yes, accessOPTIMA Mobile features a responsive design, providing a seamless experience across desktop, mobile phone, and tablet devices, including iPhones and iPads.

### How can I get help if I have issues with accessOPTIMA Mobile?

You can connect with the dedicated client services team through live chat directly within the app for assistance with questions or to resolve issues.

### Does accessOPTIMA Mobile provide real-time financial information?

Yes, the app offers real-time reporting, giving you access to current account balances and transaction data 24/7, helping you stay informed about your company's financial activities.

### What is the user rating for accessOPTIMA Mobile?

As of its last update, accessOPTIMA Mobile has a rating of 1.7 stars based on 18 ratings, indicating a mixed user reception.

### How often is accessOPTIMA Mobile updated?

The latest version of accessOPTIMA Mobile is 2.8.2, and it was last updated on January 24, 2024, suggesting regular updates to maintain functionality and security.

## Version history (last 5 releases)

### 2.8.2 — 2024-01-24

Bug Fixes

### 2.8.1 — 2023-04-15

Enhanced Login and Bug Fixes

### 2.8.0 — 2022-10-15

Bug Fixes

### 2.7.1 — 2022-06-12

Enhancement changes

### 2.5.0 — 2021-10-22

Security and Enhancements

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## More apps by Citizens Bank, N.A.

- [Citizens Bank Mobile Banking](https://appshunter.io/ios/app/citizens-bank-mobile-banking/id388082488)
- [accessDEPOSIT® Mobile](https://appshunter.io/ios/app/accessdeposit-mobile/id1179433373)
- [Citizens Access](https://appshunter.io/ios/app/citizens-access/id1588115413)
- [Citizens Pay](https://appshunter.io/ios/app/citizens-pay/id1641778457)
- [Citizens Cash Flow Essentials™](https://appshunter.io/ios/app/citizens-cash-flow-essentials/id1642802239)

All apps by Citizens Bank, N.A.: https://appshunter.io/developer/388082491

## Related topics

[citizens access optima](https://appshunter.io/ios/topics/citizens-access-optima) · [citizens access](https://appshunter.io/ios/topics/citizens-access)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*