# Accor Key - hotel keys — Hotel keys on your smartphone > Use your smartphone as a key for hotel rooms and facilities. (iPhone/iPad app by ACCOR.) - Source: https://appshunter.io/ios/app/accor-key-hotel-keys/id1529277897 (this page in markdown: same URL + `.md`) - Developer: [ACCOR](https://appshunter.io/developer/489472616) - Category: Travel, Productivity - Price: Free - Rating: 2.10/5 from 14 App Store ratings · 28 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 41 MB - Languages: British English, French (France), German (Germany), European Spanish - Released: 2020-10-07 - Data updated: 2026-08-12 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/accor-key-hotel-keys/id1529277897/reviews.md ## What is Accor Key? Accor Key lets you open hotel doors using your smartphone. This app allows you to unlock your room door on your own mobile device and access a range of areas within participating Accor hotels: lifts, fitness centre, swimming pool and more, without having to ask for a key at reception. Accor Key is part of Accor’s commitment to stringent hygiene and safety measures in participating hotels. Use your smartphone as a key - Mobile access - Safe distancing for guests and staff - Reduces surface contact and exposure to bacteria - Ready-to-use convenience on your personal mobile device - Environmentally friendly (reduces use of plastic key cards) Download Accor Key to unlock the door to your next stays. ## Key features - Unlock hotel room doors - Access lifts and fitness centers - Mobile key functionality - Contactless entry - Environmentally friendly ## Recent user reviews (10 of 28) All indexed reviews: https://appshunter.io/ios/app/accor-key-hotel-keys/id1529277897/reviews.md ### 1/5 — Does not work at all *2025-07-11, version 3.24.0* Worked on the first day here in Bombay — afterwards gives error message ‘key is not ready’. Horrible app 0/10 ### 1/5 — It doesn’t work *2025-02-17* There are no hotels accepting this. Everyone replies the same “it doesn’t work here”. Moreover, what is the point on having a separate app? ### 1/5 — Ne fonctionne pas *2025-01-30* Depuis lancement de l’application, j’ai jamais eu la possibilité de l’utiliser ni en france , Espagne ou Italie Personne ne donne le code d’accès à ajouter ### 1/5 — Apple Watch *2024-12-20* Pourquoi cette application pour la clé quand on ouvre la chambre n’est pas adaptée sur une Apple Watch L’idée c’est de pu utiliser le téléphone et utiliser la montre pour ouvrir la chambre ### 1/5 — Zero informação em que hotéis isso é aceito *2024-12-08* Nenhum hotel da rede informa se é compatível com a tal “Accor Key”. Uma breve busca no Google indica que houve um piloto no Íbis Styles Faria Lima deste sistema, e nada mais se acha. Creio que isso é um mico que não foi para frente. A reserva no Ibis tem 8 dígitos e o aplicativo só aceita reservas com sete (!!) dígitos. Mais indícios que esse app parou no tempo e espaço, e aqui se enterrou. ### 1/5 — Doesn’t work *2024-10-31, version 3.19.0* 7 digit key for a 8 digit number ### 1/5 — What is key reference? *2024-10-02* What is key reference? Where can I find it? ### 1/5 — Doesn’t work *2024-09-27, version 3.18.0* It won’t let me get passed the booking number, garbage ### 1/5 — Didn’t work. *2024-06-13* Simply put the app didn’t work. Staff gave an array of reasons for this including the function moving to the ALL.com app. No harm done we still got a key , just a time waster. ### 5/5 — Works for me *2024-05-24, version 3.11.2* Had no problems using this with my recent stay. While it’s obviously not as fast as a keycard it’s good to have as a backup when you don’t want to have or forget to bring keycard. ## Frequently asked questions about Accor Key ### How does Accor Key work? Accor Key allows you to use your smartphone to unlock your hotel room door and access other facilities like elevators and fitness centers at participating Accor hotels. It replaces the need for a physical key card. ### Is Accor Key free to use? Yes, Accor Key is available for free download and use. There are no charges associated with using the app to access hotel facilities. ### What devices support Accor Key? Accor Key is currently supported on iPhone and iPod devices. It is designed to be used on your personal mobile device. ### How often is Accor Key updated? The latest version of Accor Key is 5.32.0, and it was last updated on February 2, 2026. Updates aim to improve functionality and reliability. ### What is the user rating for Accor Key? Accor Key has an average rating of 2.2 stars based on 13 ratings. User feedback indicates areas for potential improvement. ### Does Accor Key have ads? No, Accor Key does not contain advertisements. The app is designed to provide a seamless user experience without interruptions. ### What age rating is Accor Key? Accor Key has an age rating of 4+, making it suitable for a wide range of users. This indicates it contains no mature content. ### Can Accor Key be used at any hotel? No, Accor Key can only be used at participating Accor hotels. You should confirm with your hotel if they support mobile key access via this app. ## Version history (last 5 releases) ### 5.32.0 — 2026-02-02 Bug fixes and performance improvements Enjoy your stay with Accor Key. ### 5.31.1 — 2025-12-31 Bug fixes and performance improvements Enjoy your stay with Accor Key. ### 5.31.0 — 2025-12-29 Bug fixes and performance improvements Enjoy your stay with Accor Key. ### 5.30.1 — 2025-12-23 Bug fixes and performance improvements Enjoy your stay with Accor Key. ### 5.30.0 — 2025-12-15 Bug fixes and performance improvements Enjoy your stay with Accor Key. ## Apps similar to Accor Key | App | Rating | Price | Category | | --- | --- | --- | --- | | [IHG One Rewards: Book Hotels](https://appshunter.io/ios/app/ihg-one-rewards-book-hotels/id368217298) | 4.9 (796,156) | Free | Travel | | [Hilton Honors: Book Hotels](https://appshunter.io/ios/app/hilton-honors-book-hotels/id635150066) | 4.9 (3,226,470) | Free | Travel | | [Priceline - Hotel, Car, Flight](https://appshunter.io/ios/app/priceline-hotel-car-flight/id336381998) | 4.8 (1,137,302) | Free | Travel | | [Hotels.com: Book Hotel Deals](https://appshunter.io/ios/app/hotelscom-book-hotel-deals/id284971959) | 4.8 (2,275,075) | Free | Travel | | [Booking.com: Hotels & Travel](https://appshunter.io/ios/app/bookingcom-hotels-and-travel/id367003839) | 4.8 (2,094,304) | Free | Travel | | [Travelocity Hotels & Flights](https://appshunter.io/ios/app/travelocity-hotels-and-flights/id284803487) | 4.8 (606,491) | Free | Travel | ## More apps by ACCOR - [ALL Accor - Hotel booking](https://appshunter.io/ios/app/all-accor-hotel-booking/id489472613) - [AccorHotels Development E-book](https://appshunter.io/ios/app/accorhotels-development-e-book/id1035290931) - [AH Corpo - Apprendre l'anglais](https://appshunter.io/ios/app/ah-corpo-apprendre-langlais/id1210759095) - [Max by AccorHotels](https://appshunter.io/ios/app/max-by-accorhotels/id1268989768) - [My Playground](https://appshunter.io/ios/app/my-playground/id1309178033) - [Heartist® Emoji](https://appshunter.io/ios/app/heartist-emoji/id1331430136) All apps by ACCOR: https://appshunter.io/developer/489472616 ## Related topics [accor](https://appshunter.io/ios/topics/accor) · [sofitel](https://appshunter.io/ios/topics/sofitel) · [accor live limitless](https://appshunter.io/ios/topics/accor-live-limitless) · [fairmont hotel](https://appshunter.io/ios/topics/fairmont-hotel) · [all accor](https://appshunter.io/ios/topics/all-accor) · [novotel](https://appshunter.io/ios/topics/novotel) · [accor hotels](https://appshunter.io/ios/topics/accor-hotels) · [quicktext for accor hotels](https://appshunter.io/ios/topics/quicktext-for-accor-hotels) · [digital key hotel](https://appshunter.io/ios/topics/digital-key-hotel) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*