# Accounting App - Zoho Books — user reviews > 554 indexed App Store user reviews of Accounting App by Zoho Corporation, rated 4.80/5 from 5,051 ratings. - Source: https://appshunter.io/ios/app/accounting-app-zoho-books/id710446064/reviews - App overview in markdown: https://appshunter.io/ios/app/accounting-app-zoho-books/id710446064.md - Rating breakdown: 5★ 4,372 · 4★ 530 · 3★ 69 · 2★ 27 · 1★ 53 ## Newest reviews (19 of 554) ### 4/5 — Wobbly start *2026-08-01* Support seemed quite slow at first but have now finally resolved the issue. Will try the free version for now with the aim to upgrade further down the line. **Developer response:** Hello, We are truly sorry for the inconvenience, and we understand how frustrating this must have been. To ensure your issue is resolved as quickly as possible, we kindly request you to reach out to us via our live chat support. Our team is available and ready to assist you in real time. If you ever have questions or need help, reach out to us at support+mobile@zohobooks.com. Thank you for your patience, and we are looking forward to help you. ### 2/5 — Works ok, MOST of the time, but not always *2026-07-25, version 5.1.39* Been using Zoho Invoice and now Books for quite a while. When using on a computer and browser, it all u usually works properly. However, the iOS/iPadOS app leaves a lot to be desired. First, it’s very buggy/crash prone on the iPad, and second there are features missing from the app that the website has and the features that are present do not always work properly such as expense categorization. ### 4/5 — Ms *2026-07-03, version 5.1.33* Whilst the app has worked well for me for several years, it is now glitching. When I send an invoice and add an extra person to send it to it doesn’t approve it and is constantly cycling around and thinking but coming up with nothing ### 4/5 — Aún me estoy acostumbrando, se ve interesante *2026-06-30, version 5.1.36* He comenzado el proceso, apenas a ver qué tal me va ### 3/5 — É muito promissor *2026-06-20* Se arrumarem os bug que atualmente venho enfrentando o app vai ficar excelente, ele oferece tudo que uma empresa pequena precisa, no entanto, quando você começa alimentar a app de fato ele começa a travar os relatórios não saem o que dificulta muito **Developer response:** Olá, Agradecemos seu valioso feedback. Após verificação, constatamos que o aplicativo está funcionando conforme o esperado, sem problemas. Para nos ajudar a investigar melhor o problema, entre em contato conosco pelo endereço "support+mobile@zohobooks.com" e forneça mais detalhes sobre o problema que você está enfrentando. Se possível, inclua os passos para reproduzir o problema, juntamente com capturas de tela ou gravações da tela. Essas informações ajudarão nossa equipe de suporte a investigar o problema com mais eficiência e a fornecer a assistência adequada. Disclaimer: The above was translated using an internal translation tool and we apologize for any error in the translation.English version of the reply: Hi, Thank you for your valuable feedback. Upon checking, the app is working as expected from our end without any issues. To help us investigate this further, please reach out to us at "support+mobile@zohobooks.com" with more details about the problem you're facing. If possible, include the steps to reproduce the problem along with any screenshots or screen recordings. This information will help our support team investigate the issue more effectively and provide you with the appropriate assistance. ### 3/5 — Potenzial aber kompliziert, teuer und bugy. *2026-05-17* Books selbst überzeugt grundsätzlich aber: Man wir von unzureichenden systemseitigen Voreinstellungen und Anleitungen ins kalte Wasser geworfen. Im Standard Tarif kann man keine Sachanlagen buchen! Alleine die Grundeinstellungen, Verknüpfen, Steuervoreinstellungen etc benötigen die Hilfe durch Support und Buchhalter mit viel Elan. Profis mit Experimentierfreude sind hier gut aufgehoben, aber auch hier gibts wahrscheinlich bessere etablierte Programme. Als Quereinsteiger definitiv Finger weg! Ohne Buchhalterisches Wissen checkt man wenig auf Anhieb und ruiniert sich. Nach 2 Jahren sinnlos bezahlen hab ich meinen Account gelöscht und bei einem neu erstellten komme ich halbwegs klar. Ich bin vielleicht bei 70% Wissen zu Zoho Books angekommen und Schuster das jetzt halbwegs zusammen dass mich das Finanzamt nicht auffrisst. Durch spätere Recherche musste ich erfahren dass Odoo.com die perfekte Alternative ist, günstiger und besser. **Developer response:** Hallo, vielen Dank, dass Sie sich die Zeit genommen haben, so detailliertes und offenes Feedback zu geben. Es ist klar, dass Ihre Erfahrung erheblichen Aufwand erfordert hat, und die Herausforderungen, die Sie im Zusammenhang mit Systemgrenzen, abonnementsbasierten Funktionen, Standardeinstellungen und der Lernkurve beschrieben haben, sind völlig nachvollziehbar. Zoho Books ist darauf ausgelegt, Unternehmen mit unterschiedlichen Kenntnissen im Bereich Buchhaltung zu unterstützen, und wenn die Einrichtung oder der Zugriff auf Funktionen nicht intuitiv erscheint, kann dies den täglichen Betrieb schwieriger machen als erwartet. Ihre Anmerkungen zur Buchung von Sachanlagen im Standardplan, zu Steuervoreinstellungen und zur Abhängigkeit vom Support heben Bereiche hervor, in denen die Benutzererfahrung verbessert werden kann, insbesondere für Nutzer, die ohne vorherige Buchhaltungserfahrung einsteigen. Es ist ermutigend zu hören, dass Sie weiterhin das System erkunden und begonnen haben, alles zusammenzufügen. Gleichzeitig sollte kein Benutzer das Gefühl haben, dass der Prozess überwältigend oder riskant ist. Wir würden uns freuen, Ihre Einrichtung zu überprüfen, empfohlene Best-Practice-Konfigurationen vorzuschlagen und Ihnen helfen, Ihren Arbeitsablauf zu vereinfachen, damit alles überschaubarer wirkt. Wenn Sie dafür offen sind, können wir uns auch mit Ihrem Buchhalter in Verbindung setzen, um den Prozess abzustimmen und sicherzustellen, dass Zoho Books besser zu Ihren Anforderungen passt. Für jegliche Unterstützung oder Vorschläge können Sie sich gerne unter support+mobile@zohobooks.com an uns wenden. Disclaimer: The above was translated using an external translation tool and we apologise for any error in the translation. English version of the reply: Hi there, Thank you for taking the time to share such detailed and candid feedback. It’s clear that your experience has involved significant effort, and the challenges you’ve described around system limits, subscription-based feature availability, default settings, and the learning curve are completely understandable.Zoho Books is designed to cater to businesses with varying levels of accounting expertise, and when the setup or feature access does not feel intuitive, it can make day-to-day operations more difficult than expected. Your comments about fixed asset posting in the Standard plan, tax defaults, and reliance on support highlight areas where the experience can be improved, particularly for users transitioning into accounting without prior background.It’s encouraging to hear that you’ve continued exploring the system and have started to piece things together. At the same time, no user should feel that the process is overwhelming or risky. We’d be happy to review your setup, suggest best-practice configurations, and help simplify your workflow so things feel more manageable.If you're open to it, we can also connect with your accountant to align the process and ensure Zoho Books fits your requirements better. For any assistance or suggestions, feel free to reach out to us at support+mobile@zohobooks.com. ### 5/5 — Simple and Complete *2026-05-08, version 5.1.28* Love the simplicity while still having everything you need. Way better than QB. No app errors to date. Would recommend trying ### 5/5 — My business is in my phone *2026-05-08* I can easily run my business just from my phone, which gives me the freedom to work from anywhere. **Developer response:** Hi, We really appreciate the time you took to write such a lovely review! We are glad to know that you have found our app easy to use. If you have any suggestions for Zoho Books, please drop an email to ”support+mobile@zohobooks.com” and we would love to get in touch with you. ### 5/5 — Excellent *2026-05-04, version 5.1.24* The best all round software for businesses. Has everything I need and more. ### 5/5 — User friendly *2026-05-02, version 5.1.26* Switched from QB to Zoho, the app is working better! ### 3/5 — Charts *2026-04-21, version 5.1.23* I would love to see more charts for the reports as well even online on the website as well and it would be nice if you could customize the colors of them instead of blue and orange red green maybe even a yellow for pending on the payments etc green not overdue or paid red overdue on both and yellow payment pending awaiting release would be nice on both the app and web on the main charges for bills and outstanding invoice thanks ### 2/5 — Still can’t access multiple instances of Zoho *2026-04-17* I run multiple companies and have been using Books since 2016. I am totally frustrated with lack of development of the mobile app. It’s absolutely fine if you only run one business on one instance of Books. However if you run multiple companies using Books on totally separate instances of Zoho, it’s impossible on the mobile app to switch between organisations in a similar fashion to that that can be achieved with Mail or Connect for example. Come on Books team time to get this sorted once and for all. **Developer response:** Hello, We are sorry to hear that you are facing difficulties in switching between Zoho accounts. Implementing the feature to switch between Zoho Accounts is in our road map and we will be providing this in one of our future updates. For now, you can check out our Zoho OneAuth app which will make it easier for you to switch between accounts. All you have to do is to add all your Zoho Accounts to Zoho OneAuth app and when you want to switch the account, you can sign out from the current account in Zoho Books iOS app and tap on sign in to choose between the accounts added in the OneAuth app. If you require any assistance or have any suggestions, please don't hesitate to reach out to us at "support+mobile@zohotest.com". We will be happy to assist you. ### 5/5 — Best for small business *2026-04-17, version 5.1.23* So many features. A wonderful app ### 5/5 — Highly recommended *2026-04-16* I searched for a while to ensure I got the right platform that would work for me, as Im new to keeping business records and I’m so happy I chose Zoho Books, so far so good, I can’t fault it. Does everything I need it too and has made book keeping so easy. Great platform, thank you **Developer response:** Hi, Your positive review means a lot to us! We're delighted that you're enjoying our app. If you have any suggestions for the Zoho Books app, please feel free to reach out to us at "support+mobile@zohobooks.com". ### 5/5 — Goat *2026-04-13, version 5.1.21* Greatest app on the market! ### 5/5 — Excellent *2026-04-12* Zoho Books has completely transformed the way I manage my business finances. The interface is clean, intuitive, and very easy to navigate—even for someone without a strong accounting background. Features like invoicing, expense tracking, bank reconciliation, and financial reporting are all seamlessly integrated and save me a lot of time. What I appreciate most is the automation and accuracy it brings to daily tasks. The system reduces manual errors and keeps everything organized in one place. Customer support is also responsive and helpful whenever needed. Overall, Zoho Books is a reliable, efficient, and cost-effective accounting solution. I highly recommend it to small and medium-sized businesses looking to streamline their financial management. ⭐️⭐️⭐️⭐️⭐️ **Developer response:** Hello, Thank you for taking the time to share such a detailed and thoughtful review! We're thrilled to hear that Zoho Books has made a positive impact on managing your business finances, and that you find the platform reliable and efficient to use. If you have any suggestions for Zoho Books, please drop an email to ”support+mobile@zohobooks.com” and we would love to get in touch with you. ### 5/5 — Zoho Books: A Must-Have for Small Business Owners *2026-04-06* Zoho Books: Simple & Professional Zoho Books is an excellent tool for anyone running a service-based business. It’s intuitive, keeps your finances organized, and takes the headache out of invoicing. Pros: * Easy Invoicing: Professional templates that you can send in seconds. * GST Ready: Handles tax compliance and e-invoicing effortlessly. * Great Mobile App: Perfect for managing accounts while on the move. * Automation: Saves time with automatic payment reminders. Cons: * Requires a bit of time to set up perfectly at the start. Final Thought: It’s a reliable, "no-nonsense" software that helps you focus on your work rather than your paperwork. Highly recommended for small to mid-sized businesses. **Developer response:** Hello, Thank you so much for taking the time to share such a thoughtful and detailed review! We're thrilled to hear that Zoho Books has been a reliable companion for your business — making invoicing, tax compliance, and financial management simpler is exactly what we set out to do. It's wonderful to know that features like GST-ready e-invoicing, automation, and professional invoicing templates have been adding real value to your day-to-day operations. We completely understand your point about the initial setup taking some time. We're continuously working on improving the onboarding experience to make it smoother for new users, and your feedback is a great reminder of how important that first impression is. If you have any suggestions for Zoho Books, please drop an email to ”support+mobile@zohobooks.com” and we would love to get in touch with you. ### 5/5 — It took some practice, but I love it *2026-04-05* With zero accounting experince or knowledge, I dove into Books for my solo service business. I stumbled around for a few months while getting familiar with the interface and processes, but now, I love using this app! Keeps me organized with clean books. Customer support is also reasonable. They always respond and encourage our questions. **Developer response:** Hi, Thank you so much for your kind words. We’re really glad to hear that you were able to get comfortable with the app and now enjoy using it, even without prior accounting experience. It’s great to know the app helps you stay organized and that our support team has been helpful. If you have any suggestions for Zoho Books, please drop an email to ”support+mobile@zohobooks.com” and we would love to get in touch with you. ### 5/5 — Buenos resultados *2026-03-27, version 5.1.20* Una oportuna Facturación 😉 ## Most critical reviews (10 lowest-rated) ### 1/5 — Crash immediately upon going to Reports tab *2026-06-06, version 5.1.30* Please FIX THIS ASAP!! ### 1/5 — Good Product baaaaaad customer service *2026-03-13* Great product by far but you will go through hell to get them to resolve a problem. And please don't sign on on that oneauth app. It's the wooooooorst app ever. Not even a forgotten password link or anything to let you sign back into your account. Really disappointed with your customer service in fixing common login problems. Smh. Don't let this good app go down the drain because of a simple bad customer service issue **Developer response:** Hello, We apologize for the inconvenience caused. If you’ve forgotten your OneAuth password, you can reset it using the help article (link: https://help.zoho.com/portal/en/kb/accounts/account-recovery/reset-password/articles/reset-account-password). Zoho OneAuth is an authentication app that provides secure sign-in and single sign-on access across multiple Zoho applications, along with additional security features to make account access safer and more convenient. However, if you are using Zoho Books alone, OneAuth is not mandatory—you can continue signing in using your email address and password. If you are still experiencing issues logging in to Zoho Books, please feel free to reach out to us at support+mobile@zohobooks.com. We’ll be happy to assist you. ### 1/5 — needs improvement *2026-03-05* Wish the app had the ability to drill down the data. One example would be that I can’t open a customer and look at the outstanding invoices for just the customer or maybe the customer group. The app and even the web app focuses at invoice level drill downs but not customer level drill downs. I’m currently using Biz Analyst which seems no where near Zoho in terms of its build but the depth at which it delivers data is commendable. it definitely isn’t hard for Zoho to do so but I don’t know what’s stopping them. **Developer response:** Hello, We apologize for the inconvenience caused. We assume that you want to see the transactions related to the customer in the customer detail, which is already available in Zoho Books Web App. We are currently working on this feature in Zoho Books iOS App and we will update you, once the feature is live. We truly appreciate your patience as we continue to improve the app. In the meantime, if you have any further questions or need assistance, feel free to reach out to us at support+mobile@zohobooks.com. we're always here to help! ### 1/5 — DO NOT RECOMMEND *2026-01-26, version 5.1.16* I was a paid member. Transaction from my bank stopped coming in for two months. They couldn’t figure out how to fix it and would not offer a compliment month to offset my expense because it has to be pre paid. Consumer service can fix issues, they tell you they will email you back and it can take weeks. ### 1/5 — Good Product, terrible service *2026-01-09, version 5.1.16* Zoho Support is terrible. ### 1/5 — Poor support *2025-12-16, version 5.1.15* Support for the product is poor - the turn around on email support is just crazy. ### 1/5 — Owner *2025-12-16, version 5.1.14* Hmmm sucks ### 1/5 — Mala *2025-12-04, version 5.1.14* A mi no me funciono ### 1/5 — simple things like csv upload are made complex *2025-11-02, version 5.1.9* painful ### 1/5 — Awful application *2025-09-14* This is bloody awful. ONE it’s set up with the wrong profile and I can’t change it TWO I can’t even LOG OUT OF THE DAMN THING **Developer response:** Hi, We're truly sorry for the inconvenience you've experienced. To log out of the Zoho Books app, please go to More > Settings, then tap the Sign Out button at the top right, and confirm by tapping Sign Out again in the alert box. If you’re still having trouble or need further assistance, we’d love to help, feel free to reach out to us at support+mobile@zohobooks.com. We're here to get this resolved for you as quickly as possible. Thanks again for your patience, and we apologise for the hassle. ## Most praised reviews (10 highest-rated) ### 5/5 — Excelente *2026-07-30, version 5.1.39* Muchas gracias a la empresa por crear una aplicación para los que que están comenzando ### 5/5 — The Best Accounting App I’ve Used *2026-07-14* I’ve had a fantastic experience with Zoho Books, and the Zoho Books app has been an absolute lifesaver. It’s incredibly easy to use, making it simple to manage invoices, track expenses, and stay on top of my finances wherever I am. The mobile app is fast, reliable, and gives me everything I need on the go without having to sit at my desk. It has saved me so much time and made running my business far more efficient. If you’re looking for accounting software that’s powerful, user-friendly, and backed by a great mobile app, I highly recommend Zoho Books! **Developer response:** Hi, Thank you for your amazing feedback! We're thrilled to hear that you find our app the best and easiest to use. Your support keeps us motivated to improve and bring even more great features. If you ever have suggestions, feel free to share with us at "support+mobile@zohobooks.com". We’d love to connect with you! ### 5/5 — Great app *2026-07-08, version 5.1.37* Super user friendly and slows you to work on your phone ### 5/5 — Excellent app for small Businesses/Companies *2026-07-03, version 5.1.37* I started using the Zoho Invoice app since 2020 and it has really help me as an accounting Cloud software. It come with very intuitive features and easy to use which can boost your productivity and helped me have a detailed clue of my income , expenses and I could forecast my future . Very good for solo and small business ### 5/5 — Sistem *2026-06-24, version 5.1.34* Mantappp sangat membantu ### 5/5 — Happy with user friendly service *2026-06-08, version 5.1.30* The app is user friendly even on the free plan. Syncs well with my mobile device and personal computer. Makes invoicing a simple task one can do on the go. ### 5/5 — Amazing app *2026-06-04, version 5.1.29* Highly recommended this app makes life easier ### 5/5 — Great software *2026-05-26, version 5.1.29* I really like using this software. ### 5/5 — Books *2026-05-25* Very easy but need payroll options **Developer response:** Hi, Thank you for your feedback! We're delightful to hear that you find our app very easy to use and fulfils your need. We would like to inform you that the Payroll feature is currently unavailable in the Zoho Books Australia edition. However, we do plan to include the Single Touch Payroll option in Zoho Books in the future, though we cannot commit to a specific timeline at this stage. We will keep you updated on any progress. In the meantime, we support alternative options for tracking payroll data in Zoho Books Web App (link: https://www.zoho.com/au/books/): 1. Employment Hero Integration: This integration (formerly KeyPay) enables direct payroll tracking, allowing you to record payroll costs, including earnings, taxes, allowances, and reimbursements, as journal entries in Zoho Books. For detailed setup instructions, please refer to our Help Document (link: https://www.zoho.com/au/books/help/integrations/keypay.html). 2. Cloud Payroll Extension: Available under Settings > Marketplace, this extension offers an additional method to track payroll data. If you have any further questions, feel free to reach out to us at support+mobile@zohobooks.com—we're always here to help! ### 5/5 — Very Convenient *2026-05-15, version 5.1.28* I love it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*