# Accounts by Aptia365 — Aptia365 > Securely manage health benefit accounts (HSA, HRA, FSA) on mobile. (iPhone/iPad app by Aptia UK Limited.) - Source: https://appshunter.io/ios/app/accounts-by-aptia365/id807195049 (this page in markdown: same URL + `.md`) - Developer: [Aptia UK Limited](https://appshunter.io/developer/1801928353) - Category: Business - Price: Free - Rating: 3.50/5 from 345 App Store ratings · 83 written reviews indexed - Age rating: 17+ - Requires: iOS 17.0 · 30 MB - Languages: American English - Released: 2014-02-04 - Data updated: 2026-08-08 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/accounts-by-aptia365/id807195049/reviews.md ## What is Accounts by Aptia365? Save time and hassles while making the most of your HSA, HRA, and FSA health benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include: Easy, Convenient & Secure • Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided) • No sensitive account information is ever stored on your mobile device • Use Touch ID or Face ID to quickly log in to the mobile app Connects You with the Details • Quickly check available balances 24/7 • View charts summarizing account(s) • View claims requiring receipts • Click to call or email Customer Service • View your statements and notifications • Scan product barcodes to determine their eligibility Provides Additional Time-Saving Options (if supported or applicable to your account(s)) • File a claim towards your FSA and HRA • Take or upload a picture of a receipt and submit for a new or existing claim •. View, contribute and distribute HSA transactions •. Pay bills from any account and add a payee •. Manage your expenses by entering medical expense information and supporting documentation • View and Manage your HSA investments • Retrieve your forgotten username/password • Report a debit card as lost or stolen Powered by WEX Health® ## Key features - Check account balances 24/7 - View account summaries and statements - Submit claims with receipt photos - Scan product barcodes for eligibility - Manage HSA investments and transactions - Secure login with Touch/Face ID ## What do users think of Accounts by Aptia365? Overall sentiment: negative **Pros** - 👍 User-friendly and easy to navigate - 🚀 Fast and efficient app performance - 📱 Convenient mobile access to account - 📋 Simple claims and receipt submission - 💾 Good record-keeping functionality - 🎯 Straightforward HSA/FSA management **Cons** - 🐛 Frequent app crashes after login - 🔐 Persistent login and authentication issues - ⏱️ Slow loading times and performance lag - 🔄 Unexpected session logouts during submissions - 📵 App crashes when enabling Face ID - ❌ Inconsistent password acceptance - ⚠️ Poor customer service support - 🔧 Infrequent app updates and maintenance **Commonly reported bugs** - Login crashes immediately after authentication - App won't accept valid credentials despite web login working - Session logout during claim submission requiring re-entry - Face ID/Touch ID causing app crashes - Receipt manager has excessive loading times - App prompting for company code after updates - Password reset not working through app - App displays blank white screen on launch - Barcode scanner only magnifies instead of scanning - Facial recognition stops working monthly **Most requested features** - Recurring payment functionality - Forgot password feature in app - iPad landscape mode support - Working barcode scanner for FSA eligibility - Biometric login stability ## Recent user reviews (10 of 83) All indexed reviews: https://appshunter.io/ios/app/accounts-by-aptia365/id807195049/reviews.md ### 1/5 — Absolute garbage *2026-07-29* One of the worst apps I have seen. Even though I confirmed using face ID it fails every time. Password and user name are correct, still the app doesnt log me in. I have to reset my password every time I want to use the app. And that regularly blocks my account as well. I prefer doing my taxes over using this app! ### 5/5 — Best FSA/HSA card *2026-02-08, version 312.19.0* Very user friendly ### 1/5 — Can’t log in *2025-12-04, version 20.6.0* This app is useless I spent hours trying to log in. I can only log in on the computer ### 1/5 — 👎🏽 *2025-08-08, version 20.4.0* If you like an app that’s always lagging, difficult to navigate, and just overall slow, DOWNLOAD THIS! ### 5/5 — Very fast app *2025-07-24, version 20.4.0* Super easy to use! ### 5/5 — Ease of use *2025-07-22, version 20.4.0* Love this app. Easy to file and use. ### 5/5 — Simple *2025-05-01, version 18.2.0* This app has made commuter benefits beyond simple. ### 5/5 — Always Wonderful *2025-04-19, version 18.2.0* Aptia is a wonderful FSA provider and always efficient ### 5/5 — Claims *2025-03-26, version 18.2.0* Yay I got it to work ### 2/5 — Slow and time consuming user experience *2025-02-23* When using the app for FSA submissions,I have to carve out at least an hour of my time. Part of this is due to the apps long loading time, specifically receipt manager. Additionally, it logs the user out in the middle of submissions so I have to log back in and type everything out twice. These two issues add significantly to a negative user experience. ## Frequently asked questions about Accounts by Aptia365 ### What does the Accounts by Aptia365 app do? The app allows users to securely manage their HSA, HRA, and FSA health benefit accounts. It provides real-time access to account balances, details, statements, and notifications. Users can also submit claims, scan product barcodes for eligibility, and manage HSA transactions and investments. ### What are the key features of the app? Key features include checking available balances 24/7, viewing charts summarizing accounts, viewing claims requiring receipts, and scanning product barcodes to determine eligibility. It also supports filing claims, uploading receipt pictures, viewing and contributing to HSA transactions, and managing HSA investments. ### Is the Accounts by Aptia365 app free to use? Based on the provided information, the app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements, indicating it is a complimentary service for managing health benefit accounts. ### What devices is the Accounts by Aptia365 app compatible with? The app is designed for mobile devices, allowing users to manage their health benefits on the go. It supports secure login using Touch ID or Face ID, suggesting compatibility with smartphones and tablets that have these biometric authentication features. ### How can I use this app to manage my health benefits? You can use the app to quickly check your HSA, HRA, or FSA balances and view important account details. It simplifies claim submission by allowing you to take or upload pictures of receipts. The app also helps manage expenses, view statements, and even manage HSA investments, all from your mobile device. ## Version history (last 5 releases) ### 318.20.0 — 2026-08-05 Version 318.0 provides you with: Security updates Bug fixes ### 317.9.0 — 2026-06-01 Version 317.0 provides you with: Security updates Bug fixes ### 315.4.0 — 2026-05-20 Version 315.0 provides you with: Security updates Bug fixes ### 314.5.0 — 2026-02-26 Claims AI :: Reimburse Self Flow (For Direct Partners ONLY) Claims AI :: Text and Tooltip Customization Feature (For Direct Partners ONLY) ### 312.19.0 — 2025-12-19 Version 312.0 provides you with: Security updates Bug fixes ## More apps by Aptia UK Limited - [Your Flex Benefits](https://appshunter.io/ios/app/your-flex-benefits/id1324566967) - [Accounts SP by Aptia365](https://appshunter.io/ios/app/accounts-sp-by-aptia365/id1593355914) - [My Pension @ Aptia](https://appshunter.io/ios/app/my-pension-aptia/id6743371443) All apps by Aptia UK Limited: https://appshunter.io/developer/1801928353 ## Related topics [accounts by aptia365](https://appshunter.io/ios/topics/accounts-by-aptia365) · [aptia](https://appshunter.io/ios/topics/aptia) · [aptia365](https://appshunter.io/ios/topics/aptia365) · [accounts sp by aptia365](https://appshunter.io/ios/topics/accounts-sp-by-aptia365) · [benefit spending accounts](https://appshunter.io/ios/topics/benefit-spending-accounts) · [forward movement](https://appshunter.io/ios/topics/forward-movement) · [hsa account](https://appshunter.io/ios/topics/hsa-account) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*