# AccuLynx Field App - Original — user reviews > 56 indexed App Store user reviews of AccuLynx Field App by AccuLynx (dba ExactLogix), rated 2.50/5 from 121 ratings. - Source: https://appshunter.io/ios/app/acculynx-field-app-original/id419609536/reviews - App overview in markdown: https://appshunter.io/ios/app/acculynx-field-app-original/id419609536.md - Rating breakdown: 5★ 30 · 4★ 7 · 3★ 9 · 2★ 18 · 1★ 57 ## Newest reviews (15 of 56) ### 2/5 — Bugs *2024-02-20* For some reason, I can’t upload a new lead from the app. It’s mandatory to input the customers address and the address feature in the app does not work for my iPhone 15 pro. It’s very frustrating having to go to the website just to upload a new lead. Besides that, this app is decently good. Acculynx is the best crm for roofing but their application needs to catch up quickly. ### 2/5 — Pictures won’t upload *2023-04-12* The last app was very easy to upload pictures on. This new field app won’t allow to me to take pictures or load them from the gallery. ### 2/5 — Calendar Problems *2021-08-26, version 5.8.1* App calendar lists times an hour earlier than what is recorded on the website. This issue was supposed to be resolved with the last update but alas we are still dealing with this issue :( ### 2/5 — It’s nice but crashes a lot *2021-06-29, version 5.8.0* Can’t view jobs with lots of photos because the app will crash. Does it every single time. Good app nonetheless I suppose. ### 3/5 — Aculynx is awesome...app is ok *2021-03-31, version 5.7.17* The functions are pretty limited. ### 3/5 — Mobile is worthless *2021-02-12, version 5.7.16* Takes forever to view photos and documents. My biggest gripe is the fact you cannot edit payments received through the mobile app. Who is carrying around a laptop these days? You can’t even place orders through the mobile app. ### 1/5 — Use anything else *2020-09-30, version 5.7.12* This app gets worse with time. I don’t understand how it has everything needed but never works as needed. ### 2/5 — Broken *2020-06-26, version 5.7.10* Always kicking you out of your app. Didn’t recognized password reset it twice and still wasn’t able to log in into app just website via google ### 2/5 — Unreliable Poor Performance *2020-05-21, version 5.7.9* The app has become very unstable especially when uploading pictures and documents. Instead of uploading selected photos app will duplicate photo 2-3 times. Photos tag wrong or missing, photos upload different file types especially when duplicate upload error occurs. If your outside app more than 5 seconds it takes you out of job file back to home screen. Because of this I’m Constantly losing content I’m entering into a job file. App should serve for basic upload functionality of content, photos, and documents into job files but it consistently fails and crashes. Time = Money ### 1/5 — Crashes with pic upload *2020-04-01, version 5.7.8* Crashes constantly with multi photo upload. ### 1/5 — Terrible *2020-02-25, version 5.7.7* Desktop isn’t bad when you’re not wasting your time logging in every 5 minutes. Mobile app, doesn’t let you write up estimates and is only good for loading other documents or checking your calendar or looking at something that was loaded on desktop. ### 1/5 — Worst app and program ever *2020-02-19, version 5.7.7* The company I work for just started using this program and its terrible. You have to sign in every time you blink. Nothing is user friendly about it. Estimates take longer to write up then on any other program I’ve used. ### 1/5 — Fix the app *2019-11-24, version 5.7.4* Catch up with the times Won’t load pictures in sequential order App always closes out ... cant toggle between apps or anything or it will shut down App is slow App freezes up Takes forever to load pictures The app worked a month ago so whatever update the app or IOS did is what caused the issue Please fix the app ### 1/5 — Major issues *2019-11-12, version 5.7.4* Since the latest update I’ve had on a number of occasions had photos not load and notes not save without me knowing, majorly screwing me over. ### 1/5 — Complete garbage and support is nonexistent *2019-10-31, version 5.7.4* This app is a complete waste of time. I highly suggest you find another alternative. Photo uploads don’t work, crashes randomly and support doesn’t reply in a timely manner if at all. ## Most critical reviews (10 lowest-rated) ### 1/5 — Disappointed *2023-04-05* If you use the desktop version. 5/5 stars. The app tho…. It’s so fundamentally flawed it blows my mind. Can’t upload leads. Can’t upload photos. Can’t pull up our calendar. Shows no events. Acculynx really needs to get this app up to par for the amount we spend on a crm system, we shouldn’t be having these issues. It will definitely affect our longevity with the company. ### 1/5 — Horrible!! Buyer beware!! *2023-03-12* The entry seems cheap but they get you in and raise the price dramatically. Every new feature they come out with is an extra charge if you want to use it. Don’t get scammed in this software, they make it extremely hard to leave and continue to jack up their pricing. ### 1/5 — App needs a complete tear-off *2022-08-10, version 6.0.3* The poor quality of this app suggests the developers aren’t concerned with sales teams and field personnel. It’s been bad for a long time. Obvious features are lacking and it crashes frequently. ### 1/5 — Bugs *2022-01-18, version 6.0.0* Super over it!!! Dude idk why my company uses y’all. I produce way too much to deal with the lag. Fix it please like yesterday ### 1/5 — Bad App *2021-12-16, version 6.0.0* Please spend some money to fix this app. The pictures take forever to upload and duplicate some of them. For some reason all my leads, prospects, etc won't load so I can't even use the app. You would think a company of this size would have a good app ### 1/5 — Horrible Reliability *2021-12-16, version 6.0.0* I can’t tell you how many notes I’ve forgot to go back and write when AccuLynx freezes up and I have to uninstall and reinstall the app on my iPhone. This literally costs me time and $$ every time This happens due to lost productivity of me having to go back and try and remember my own notes and or retake pictures I thought were uploaded. Get it together guys, don’t we pay you enough money?? ### 1/5 — Frustrating *2021-08-20, version 5.8.0* It pains me to leave this review, because the desktop version of acculynx is so great. The app on the other hand is terrible, so bad to the point that I’m writing this review. Slow, unresponsive, photos won’t load, photos will not upload, can’t create an estimate or edit existing ones. I’ve been holding off writing this review for almost a year and a half now, giving the developers time to fix the app. Unfortunately nothing has changed. ### 1/5 — It was better before current updates. PLEASE FIX *2021-02-27, version 5.7.16* After these past few updates the app and the website are beginning to go downhill. Example: while trying to upload pics I will be kicked out of the app itself straight back to the phone homepage. Example: while using the website and uploading pics, it will cancel my upload and send me back to either my message board or dashboard Example: I would log onto the app and it would just keep loading for a long time. I would have to close the app completely and try logging in again These are just a few of the issues that I’ve been coming across recently. I’ve uninstalled and reinstalled the app multiple times and no improvements at all. ### 1/5 — Consistent getting more buggy *2021-02-01, version 5.7.16* The app is consistently getting worse and worse to use. With the new update it comes up with errors that won’t allow you to log in! Going downhill quick. ### 1/5 — Misbilled and not contact *2020-10-19, version 5.7.12* I was quoted a price per user and since starting with acculynx have been highly over billed each month. I have reached out by phone and email, promised credits and the billing correction to be made just to be over billed this month once again, by over a thousand dollars. I am promised return calls I don’t get. My emails aren’t responded to. I feel like acculynx has me in a choke hold to pay whatever they decide to charge me each month including add ons I don’t have or else loose all my files their CRM is holding. ## Most praised reviews (10 highest-rated) ### 5/5 — Great so far *2023-12-18* We’ve been using Acculynx for a couple of months now and so far the app has worked really well, released some helpful updates and it’s been a great tools for our salespeople out on the road needing to access information on the go. Photos feature has been smooth and very helpful as well. ### 5/5 — Way better than the new app *2023-06-16* Old acculynx app is way better than the new acculynx app. ### 5/5 — Acculynx rocks! *2020-09-11, version 5.7.11* There is no way I would be able to operate my business and do as much business as I do without Acculynx! Easy to use, stay organized and most importantly save valuable time! ### 5/5 — Great app helps a lot *2020-08-20, version 5.7.11* Great app helps a lot ### 5/5 — How did we contract without it🤷🏼‍♂️ *2020-08-14, version 5.7.11* So handy I love having my business in the convince of the palm of my one hand!👍🏼 I can bring my office on every rooftop!🎯 ### 5/5 — Highly recommend *2019-03-14, version 5.6.0* Works super well. Very helpful to keep track of leads and documents. Rarely do I have any issues. Excellent product! ### 5/5 — Best *2019-03-05, version 5.4.1* How in the heck does this CRM have such a low rating?! It is literally the easiest most comprehensive software out there! I actually looked into other options and after the free trials, it was a no brainer to stay with acculynx!! Does it have glitches once in a while on the app? Yes, but so what! ### 5/5 — Good app for a Sales Rep *2017-11-17, version 4.15.2* With this app you can document and annotate photos from a job, you can create and add appointments, you can create notes and attach them to jobs, you can review and sign documents, and you can create tasks and get notifications when items need your attention. It’s great! ### 5/5 — Excellent for what it is intended for *2011-10-05, version 1.0.3* If your a sales person like me this app is excellent. I can quickly look up a customer or create a customer right from my phone. I can set an appointment, call or email quickly which is what phones are meant for. I also like the ability to take a photo and it uploads to the file for that customer automatically. With my new Droid Bionic they upload very fast. Wish I could do an estimate or create an order but a phone is probably a little small for that. iPad App? ### 4/5 — Almost 5 star... *2016-08-09, version 4.1* I love the new version. My only complaint is uploading pictures. When I select multiple pictures to upload, it doesn't put them in the order I selected them in. It just uploads them in random order. I need them to go in the order I select them. I take my pictures in a certain order in order to help understand the layout of the damage to the property. Other than that it's 5 stars... Just my 2 cents. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*