# Accurx — Hospital information sharing

> Healthcare professional app for hospital information sharing and patient communication. (iPhone/iPad app by Accurx Limited.)

- Source: https://appshunter.io/ios/app/accurx/id604873500 (this page in markdown: same URL + `.md`)
- Developer: [Accurx Limited](https://appshunter.io/developer/1695887685)
- Category: Medical, Productivity
- Price: Free
- Rating: 4.80/5 from 322 App Store ratings · 68 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.0 · 49 MB
- Languages: American English
- Released: 2013-03-02
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/accurx/id604873500/reviews.md

## What is Accurx?

Accurx Switch is now Accurx. The app used by over 120,000 healthcare professionals a month has been upgraded to include a bunch of new time-saving features to help give you time back every day. 

Features included in the app are:

- Hospital directory: get quick contact details for everyone in your trust without needing to go to a switchboard
- Accurx Scribe: save time by skipping the typing with this AI powered Scribe that transcribes to all of your patient interactions, instantly generates structured notes from the interaction and can generate your letters and other onward documents in seconds. All of this is saved, ready to review from your computer.
- Message patients: message patients securely in the app
- Message GP: Get faster responses from your patient’s GP with direct messaging that is quicker than call or email
- Inbox: View your Accumail inbox on-the-go

## Key features

- Hospital directory
- AI-powered transcription
- Secure patient messaging
- Direct GP messaging
- On-the-go inbox access

## What do users think of Accurx?

Overall sentiment: negative

**Pros**

- 👍 Saves time bypassing switchboard
- 👍 Useful for finding numbers
- 👍 Good for agency/locum shifts
- 👍 Helpful in busy shifts
- 👍 Reliable software
- 👍 Easy access to contacts
- 👍 Accurate directory
- 👍 Great for healthcare staff
- 👍 Useful for medical students
- 👍 Saves stress daily

**Cons**

- 🐛 Constantly asking to confirm role/login
- 🐛 Disruptive advertising unwanted features
- 🐛 Shameful degradation in functionality
- 🐛 No longer useful for hospital doctors
- 🐛 Requires NHS email access
- 🐛 Secure code never arrives
- 🐛 Time-wasting hoops
- 🐛 Nightmare of unnecessary logins
- 🐛 Repeatedly logs you out
- 🐛 Sending permission request emails
- 🐛 Annoying sign-out issues
- 🐛 Redundant due to poor signal
- 🐛 Cumbersome and unintuitive
- 🐛 Unnecessary functionality/security
- 🐛 More spam and nonsense
- 🐛 Bloated and slow
- 🐛 Security causes delays
- 🐛 Not working suddenly
- 🐛 App not working on new iPhone
- 🐛 Private codes/numbers removed
- 🐛 No longer free to use
- 🐛 Can't sign in/register
- 🐛 Incorrect numbers dialed
- 🐛 Unusable after update
- 🐛 Hobbled directory search
- 🐛 Broken, won't let log back in
- 🐛 Horrible update
- 🐛 Call out feature no longer works
- 🐛 Formatting gone in FAQs
- 🐛 More clicks to sections
- 🐛 Terrible since update
- 🐛 Not available offline
- 🐛 Slow and drains battery
- 🐛 Requires internet to log in
- 🐛 No reception issues
- 🐛 Confirmation emails don't send
- 🐛 Update stopped phone calls
- 🐛 Search by phone number broken

**Commonly reported bugs**

- Constantly asking to confirm role/login
- Secure code never arrives
- Repeatedly logs you out
- Keeps signing me out
- Text code authentication not received
- Accurx keeps logging me out
- Doesn't let me download hospital directory
- Can't even get into the app
- Multiple password resets & MS authentication issues
- On a authentication loop
- Continuously attempts to verify mobile number
- Security causes delays
- Not working suddenly
- App not working on new iPhone
- Can't sign in/register
- Dialed number calls wrong number
- No verification code sent to email
- Keeps losing user ID
- Email password prompt does not send
- Refuses to allow new entry setup
- Can't get access after changing phone
- No support received
- Update stopped phone calls from within app
- Call out feature no longer works
- Formatting in FAQs gone
- More clicks to each section
- Not available offline anymore
- Keeps logging me out
- Requires internet connection to log back in
- Confirmation emails don’t send
- Search by phone number broken

**Most requested features**

- Split into two apps (directory vs. other features)
- Create for all hospitals
- Optimized for iPhone X
- Fix search by phone number
- Unify interchangeable titles (SPR & reg/registrar)
- Make searching easier

## Recent user reviews (10 of 68)

All indexed reviews: https://appshunter.io/ios/app/accurx/id604873500/reviews.md

### 1/5 — Frustrating to use

*2025-12-31*

The app used to be very simple and quick to use. Very helpful while covering busy nights and needing quick access to specialty contact details. In the past couple of months, it has become more frustrating and laborious to access. Constantly asking me to confirm my role, login, advertising unwanted features like scribe… it is disruptive to use and at this point it may be quicker for me to just go through switch. Disappointing!

### 1/5 — Shameful degradation in functionality

*2025-12-23, version 10.6.0*

Shameful example of a large company buying out an actually useful application and effectively making it completely useless. Very sad. I miss induction.

### 1/5 — No longer useful for hospital doctors

*2025-10-10, version 10.3.2*

The old induction app was awesome and I had been using it since my first medical job 9 years ago. Now you can’t access it without using your nhs email - fair enough . You open it and each time it requires a secure code to verify your secure email - fair enough . Except that the secure code never arrives ! The whole point of using this as a doctor is to save time helping you find numbers quickly and avoid waiting ages to speak to switchboard . Freeing up time to actually serve our patients and do our job. Locking us in time wasting hoops to jump through makes this absolutely useless . Have now deleted the app.

### 3/5 — Retrograde upgrade

*2025-10-07, version 10.3.1*

Once a convenient and quick phone directory. Now a nightmare of unnecessary logins and 2FA

### 1/5 — Technically Poor

*2025-10-06, version 10.3.1*

Repeatedly logs you out. Send bunch of trash emails asking to grant permission to colleagues. Deleted the app and relying on the switchboard.

### 1/5 — Annoying

*2025-10-03, version 10.3.1*

It keeps signing me out. Then I need to sign in and ‘confirm my identity’. This is by text code authentication. My hospital is a black hole of signal so can’t confirm identity while actually at work making the whole thing f’in redundant

### 1/5 — Cumbersome and unintuitive

*2025-10-01*

Sadly the very useful, nimble and elegant Induction app got sold to Accurx.  They then proceeded to tie it up with un-necessary functionality and security that duplicates not only what hospital intranets do in terms of function also the intractable complexity and unintuitive nature of hospital
Intranets that Induction offered such a sweet relief from.  Now Induction has gone and we are left with just more spam and nonsense.

### 5/5 — GP

*2025-09-26, version 10.3.0*

Locum

### 1/5 — Keeps logging out

*2025-09-11, version 10.2.0*

I have used induction app for many years never had a single problem. Accurx keeps logging me out & doesn’t even let me download my hospital directory. I have deleted this app now. Waste of time

### 1/5 — 🤬

*2025-08-14*

What the help have you done to this app?!?!


It was originally called induction, a d it was brilliant. I used it multiple times a day to find extension numbers and bleep numbers ( both for my own trust, and when doing agency shifts around the country. 

Then there was an update that ruined it and I suddenly had emails from colleagues to allow them access, purely because I was the first in our specialty post upgrade. 

It was bought out by Accurx, and post this latest update is unusable!! I can’t even get into the app ( despite multiple passwords re-sets & MS authentication, non of which you needed for Induction). 

Don’t download this app. 

It’s completely Unusable. 

I am now deleting it off my phone.

## Frequently asked questions about Accurx

### What does Accurx do?

Accurx is a mobile application designed for healthcare professionals to facilitate efficient hospital information sharing and communication. It provides features to quickly access contact details, transcribe patient interactions using AI, message patients securely, and communicate directly with GPs.

### What are the key features of Accurx?

Key features include a comprehensive hospital directory for quick contact information, Accurx Scribe for AI-powered transcription and note generation, secure messaging for patients, direct messaging to GPs for faster responses, and on-the-go access to your Accumail inbox.

### Is Accurx free to use?

Based on the provided information, the app is available for free. There are no mentions of subscription fees or in-app purchases, indicating it is a free service for its users.

### Who is Accurx intended for?

This application is designed for healthcare professionals, including doctors and nurses, who work within hospital settings. It aims to streamline their daily tasks by providing quick access to information and efficient communication tools.

### How does Accurx Scribe help healthcare professionals?

Accurx Scribe utilizes AI to transcribe patient interactions in real-time, saving professionals from manual typing. It then generates structured notes and can create letters and other necessary documents within seconds, all of which are saved for easy review.

## Version history (last 5 releases)

### 10.17.0 — 2026-08-13

Directory refresh!
- Easier access to your favourites.
- Call directly from the directory,

### 10.16.1 — 2026-08-06

Directory refresh!
- Easier access to your favourites.
- Call directly from the directory,

### 10.16.0 — 2026-07-24

Directory refresh!
- Easier access to your favourites.
- Call directly from the directory,

### 10.15.0 — 2026-07-23

Directory refresh!
- Easier access to your favourites.
- Call directly from the directory,

### 10.14.1 — 2026-05-27

Directory refresh!
- Easier access to your favourites.
- Call directly from the directory,

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## Related topics

[medishout](https://appshunter.io/ios/topics/medishout)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*